I can see that you have already filed a complaint where Kristina explained to you that we can't intervene before the 14-day time frame passes. As you have been waiting for 3 days now, there is nothing much to do but wait.
Is this your first withdrawal request there?
Hello. Nop. My skrill account was reactivated so im trying today that withdrawal method.. they said it is ok to withdrawal via skrill, so now im hopping i can finally withdrawal my money. Im so tired of this.. more than a month on this! What about you?
I realized that the amount I had I would never receive from them,I played for all the money😂But, I keep asking them out of curiosity when my kyc account is ready, but even today I have not received an email that it is verifiedone day a guy on the chat told me that it was ready because there was a problem with the email etc., the next day I asked someone on the chat (kate) and he told me that he still didn't have an answer from the department above ..So I do not recommend this casino in any way, I congratulate you for being so patient,Realize that I have no money in my account and yet they don't want to check it..and I also think that they did something to my account because every game I played worked with a delay and it cost me 19000 dollars😂 but I'm not sorry because I knew in myself that I wouldn't see them
I am confident that my case will be resolved now that my Skrill account is active again. I am patient because I have reason on my side and I will not let the casino fool me. I already understood how they act. It's almost always the same and they try to delay payments as long as they can with new excuses... they're smart, but so am I. Also, Casino Guru is amazing and helps a lot. Next time go for a complaint once you see things are taking more than 2 weeks.
Maybe you can write to us too if your case is resolved, today I received an email from them that everything is fine with my kyc and they wish me luck, after which I entered the chat with them: We ask sorry for the inconvenience, my mistake, the account is not verified yet... so no basis in ybets😞
Oh my! What an unfortunate turn of events. Did you get any other details regarding your account or how has the KYC proceeded so far? It's reasonable to apologize to a player if the mistake occurred, but still, it actually didn't help much, I reckon.
on September 20 they asked me for documents, I sent them and I kept waiting, then reading about this casino I realized that I will never see the money, and even today my account is not verified, even though a few days ago I received an email that tell me my account ita ok,e in the chat they tell me that is not. So I don't say anything anymore, only that I am extremely disappointed because my luck evaporated at a cheap casino🙁
I honestly run out of worlds. It must be so frustrating knowing there is so little one can do. I'd be furious. Still, the casio possesses quite a high Safety Index which indicates there might be a chance. Try to hold on, please.
How are you doing anyway? Do you have some hobbies to keep your mind occupied?
My situation is unacceptable.
It's unbelievable how the casino, whenever there is a withdrawal request, tell me that they are having technical problems. What a coincidence, isn't it? A few days ago, when I asked in the chat if I could make a withdrawal via Skrill, one of them told me yes and the payments were working perfectly (photo attached). And now that I have the withdrawal pending, this happens (another excuse once again). Im in this situation since August. Every single week there is a problem with them. And they take days and days to answer the emails. The chat on the ybets casino is the worst, they just dont comunicate with each other. One says one thing and the other another thing.
This is the worst casino ive ever seen. They simply delay payments whenever I have a pending payment. Ive send them the proof my skrill account is verified and they didnt even answered to that. Ridiculous.
Hi Radka, I also gave up the money in my ybets account and hoping for something from them. In no case would I play with them again, I wouldn't deposit with them for anything in the world. I'm fine, thank for your message, I enjoy everything that surrounds me and I see my life, I still write here, I still play but carefully, and everything is ok ♥️
My situation is unacceptable.
It's unbelievable how the casino, whenever there is a withdrawal request, tell me that they are having technical problems. What a coincidence, isn't it? A few days ago, when I asked in the chat if I could make a withdrawal via Skrill, one of them told me yes and the payments were working perfectly (photo attached). And now that I have the withdrawal pending, this happens (another excuse once again). Im in this situation since August. Every single week there is a problem with them. And they take days and days to answer the emails. The chat on the ybets casino is the worst, they just dont comunicate with each other. One says one thing and the other another thing.
This is the worst casino ive ever seen. They simply delay payments whenever I have a pending payment. Ive send them the proof my skrill account is verified and they didnt even answered to that. Ridiculous.
This situation is taking really long to get solved, as I go through your complaint again.🤷♀️
Please try to hold in there, and I really hope it will get finally to its end soon.
I don't think you will go back there again afterwards. Right?🤔
Hi Radka, I also gave up the money in my ybets account and hoping for something from them. In no case would I play with them again, I wouldn't deposit with them for anything in the world. I'm fine, thank for your message, I enjoy everything that surrounds me and I see my life, I still write here, I still play but carefully, and everything is ok ♥️
Hopefully your complaint won't last long before its resolution comes to an end and you'll get your money.
It is totally understandable that you don't want to go back if you experience all this. We are really glad that you are okay and you manage to enjoy everything around you.
Still keep us informed about any news, please.
Hi Radka, I also gave up the money in my ybets account and hoping for something from them. In no case would I play with them again, I wouldn't deposit with them for anything in the world. I'm fine, thank for your message, I enjoy everything that surrounds me and I see my life, I still write here, I still play but carefully, and everything is ok ♥️
Hi!
I appreciate you making the time to share your experiences. I assume you are a very caring person based on your concern for fairness expressed in the complaint and on this forum.
Please take good care of yourself. Come visit us anytime. 🙌
Hi, I requested a withdrawal of €280 on Friday on ybets.
At first it said "pending" now it says "in progress".
I have seen many people complaining about waiting so long or even never getting their money. Do you think I will get it or is this site a scam? More or less how long do I have to wait before I start worrying?
Thank you
Salve, ho chiesto un prelievo di 280€ venerdì su ybets.
All'inizio mi ha detto "sospeso" ora dice "in elaborazione".
Ho visto molta gente che si lamenta di aver aspettato tanto o addirittura non gli sono mai arrivati i soldi. Secondo voi mi arriveranno oppure questo sito é una truffa? Più o meno quanto devo aspettare prima di iniziare a preoccuparmi?
Grazie
Hello
I have 3 withdrawals. They paid me one. And the other two not yet. One of them is pending for more than a week.. this is unacceptable. Worst of all is that they changed the dates of my withdrawl requests.. i did the first one on the 11th october. And they ve changed it to the 17th october. This is ridiculous. Ive never seen a casino so bad as this one. One advice i give to everyone is to save pictures of what you say, so that you have a proof of everything.
Im always writting updates on my complaint here in the casino so that everyone can see and understand that ybets is not o good casino at all.
Hi, I requested a withdrawal of €280 on Friday on ybets.
At first it said "pending" now it says "in progress".
I have seen many people complaining about waiting so long or even never getting their money. Do you think I will get it or is this site a scam? More or less how long do I have to wait before I start worrying?
Thank you
Salve, ho chiesto un prelievo di 280€ venerdì su ybets.
All'inizio mi ha detto "sospeso" ora dice "in elaborazione".
Ho visto molta gente che si lamenta di aver aspettato tanto o addirittura non gli sono mai arrivati i soldi. Secondo voi mi arriveranno oppure questo sito é una truffa? Più o meno quanto devo aspettare prima di iniziare a preoccuparmi?
Grazie
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