2 months agoOriginalTranslation
DON'T OPEN AN ACCOUNT WITH THIS CASINO! WORST CASINO EVER! I don't believe the casino's positive reviews. Read the others and you'll understand everything... I'm in the same situation as all the users below. Going through the same thing. Exactly the same procedure with everyone. They don't even know how to disguise it and change their tune! First they say 24 hours for payment, then they tell me it's going to take a bit longer than 24 hours and the next day they tell me they're having difficulties with payments and that they don't have any deadlines to give me. Exactly the same answer they give other users! I know absolutely nothing about my withdrawal. Friendly customer service? Not at all. They simply try to deceive with different excuses every day... what's next? Are they going to confiscate my moves like they did to the others? I'm still waiting for an answer and clarification, and especially for my money!
UPDATE 11/09
NO MONEY! The excuses continue.
Now that they have the correct data and no more excuses, they blame the bank and say that the bank rejected the transfer !!! Be very careful with this casino!!! My bank always informs me of any incoming, attempted incoming or outgoing money. I have not been informed of anything. IT'S ALL A CONVENTION!!!
Update
October 22
Finally the casino paid me everything they had to pay me, after many many many emails. Thank you Casino Guru for helping me!
UPDATE 11/09
NO MONEY! The excuses continue.
Now that they have the correct data and no more excuses, they blame the bank and say that the bank rejected the transfer !!! Be very careful with this casino!!! My bank always informs me of any incoming, attempted incoming or outgoing money. I have not been informed of anything. IT'S ALL A CONVENTION!!!
Update
October 22
Finally the casino paid me everything they had to pay me, after many many many emails. Thank you Casino Guru for helping me!
- Absolutely nothing
- Customer support can't answer anything
- No clarification
- Casino dubious! Beware!!!
Automatic translation:
Ybets Casino
3 months ago
Dear Pausilva91!
According to our terms and conditions 8.3. All withdrawals must be done through the same payment method chosen by you when placing a deposit.
Since you initiated the withdrawal to a different card, the additional verification was required.
You are now welcome to proceed with your withdrawal, and we will do our best to process it as quickly as possible.
Best regards,
Ybets Casino
According to our terms and conditions 8.3. All withdrawals must be done through the same payment method chosen by you when placing a deposit.
Since you initiated the withdrawal to a different card, the additional verification was required.
You are now welcome to proceed with your withdrawal, and we will do our best to process it as quickly as possible.
Best regards,
Ybets Casino
