Winz.io Casino - general discussion

If you want to discuss anything related to Winz.io Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I do not recommend coming here, because the bonus without a wager is just an excuse to lure players. The first time the money is withdrawn, but if you continue to play and use the bonus, and then want to withdraw money (even if you lost some money and not in the black) - will be asked to pass KYC (which is not appropriate in crypto casinos)

I would like to say that each bonus is just a marketing strategy to lure players.

KYC is a standard procedure and it will be only for the good if the casino asks for KYC before the first deposit or even after registration. It would be much safer for players, I'd say. However, there is still an alternative - anonymous casinos.

Yes, I agree with you about the bonuses. As for the casino where there is crypto, and if the player only plays crypto - I think that kyc is not needed. If it is a fiat currency and standard deposit methods - I absolutely agree that it is desirable to be verified even before the first deposit. In this case, there is a specific case, when before the conclusions were ok, but as soon as there was an attempt at another conclusion - then verification was requested. Especially for unknown reasons. It was this particular situation that surprised me. By the way, the casino has already written off that they are apologizing, and there is no need to do verification - which becomes even more unclear.

I think we're mixing two things now. 🙂

The KYC process could also protect vulnerable players in situations of the previous self-exclusion. And the payment verification, I agree with you that when crypto is used, this one is quite unnecessary.

Maybe there is a new, "untrained" employee, it sometimes happens.

Anyway, thank you for your insights.

So so far I've been happy

after verification with the usual documents

I have not only paid in very often but also paid out a number of times, whatever

worked as described via Skrill in minutes...! 🙂

BUT NOW

Something seems to have changed fundamentally..?

Deposited with Skrill as usual and then wanted to withdraw a small amount (300) with Skrill again.

An email confirming that the Skrill withdrawal was approved came back in minutes .

Unfortunately, no money was sent to Skrill.this time.!

So no pay out was made!?

In the chat and by e-mail

only excuses Financial Department deals with it ect..)

Me and Skrill have been waiting now

only for the transaction ID the second day ..?

(the ID which of course you only have if money was sent.. 🙂] )

That's why allegedly I've been hearing nothing about the instand Skrill pay out on the sekond day now?

In the chat and by email, when I was asked about this transaction ID, which would also be of interest to Skrill, I was only told the second day now

the ID can only be given by the finance department ...

and the finance department is dealing with the request.

for two days now ?

So i think instand after verification?

these pay outs are apparently no longer ...?

I'm curious what the next excuse is

or at least how many days the so-called Financial Department 🙂

still needs to announce a transaction ID ..

Which probably doesn't exist because according to Skrill everything is fine, only no payment came from Winz.io!?

or when I finally have my money in my Skrill account..!?

Am I the only one with these "new" negative experiences at Winz ..?

[emj_18]

Well, seems like Skrill is not an instant payment option anymore for now 🙂.

If the casino fails to send you the winnings in the next 13 days, I'd submit the complaint, though I hope you are not going to need that. 🤞

Yes I hope so, too

but now on the third day still not able to announce the transaction id..?

I wasn't used to that from the casino "until now" despite the weak license

Pity

Maybe this is the case when the casino uses third-party services, so it can take a few days to catch up with the payment provider, or they are short on staff now, because of Christmas. If this is the first time, something unusal probably occured 🤔.

Best luck to you!

Like other user said here, this casino is not advisable. Waste of time, only used it like two times. Live support staff hits you with an attitude and gets pressed if you match their energy, can't even blame them, they probably don't get paid enough. They promote their bonuses here in casino guru and that's the only reason why I gave them a chance: big mistake 😆

Would be great to rate the quality of casino support and the chat operator's attitude. At the moment, this is not exactly part of the reviews. I see the main problem in the fact such qualities depend on the individuals you're dealing with. Hence the results would probably vary a lot.

So, your feedback is much appreciated.

They are lottery scammers. I received an email in which it is clear that I put my nickname in the wrong place on telegram. And the lottery is won by the guy who put it in the same place. Just to be sure, I checked the main thread and indeed his nickname wasn't there. The second issue is that I allegedly re-tweeted a minute before the end of the lottery, which is not true, because I did it 5-6 minutes before the end. Not only have I lost a lot of money there, but they cheat me at every turn. This is the second time in history where I have been cheated in this lottery.

Ha haá! Would you care to submit a complaint? If the associated terms are clearly visible and presented to provide us with a solid starting point, of course. I fear we can't investigate some Telegram contests.

Can't help myself, yet every time I hear something is presented on or through Telegram I hear a tiny voice in my head screaming "scaaaam". Not referring to this casino - just a general feeling.

What do you think? 😉

Lotteries and their "CRAZY RANDOMITY" (:

One after the other and the same guy wins. Case? I don't think so.

Hm I would say that sometimes an coincidence can really happen, even if it is very rare. For example, I once won 2 times in a row also in a draw when thousands of people were involved, so I believe in such luck. Of course, I guess that you will certainly follow it further and if the same name keeps popping up, don't hesitate to let us know. I think it will probably not be a total coincidence then. 🤔

They are the most insane scammers I've ever seen in my life.

This is my 4th session in this casino based on bonus buys, where at some point the slot was simply turned off and did not collect multipliers or collected them with great difficulty, and of course only the smallest ones.

This is the end of my story with these scammers. I hate them and I'm fed up with them. I would also like to report that they do not follow the responsible gaming policy and open accounts to players who have gambling problems. Please sort this out. I hate this site so much. This is a vile, loyalty-less, profit-only casino that has destroyed my psyche.

I know you know that, but the complaint would be appreciated. Especially regarding the responsible gambling policy. 🤔

Can anyone tell me if wins.io casino accepts Australian players thanks

Where is the bonus in this casino

Hi, according to what I see on our website, yes they accept players from Australia. 

However, it is always a good idea to confirm this in the Terms and Conditions or with live chat if you are not sure. 

Do you plan to play here ?