ForumCasinosWinz.io Casino - general discussion

Winz.io Casino - general discussion (page 3)

2 years ago by Novik
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7413 views 47 replies |
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Lumalee
3 months ago

I have to admit I was not sure either, yet this explanation is almost perfect. Thank you.

Have you tried to get in touch with your bank, by the way? If I'm not mistaken here, your bank transaction history shows two separate payments, while only one of those made it to the casino account.

I recall a quite similar case; it occurred in a different casino, and the player accidentally confirmed the payment twice since the first authorization looked like it was non-working. Upon confirming the second attempt, though, his banking account has been changed twice. I remember he claimed only the second made it to the casino.

Well, one way or another, I would consult with your bank. Are you up to it?


Radka
3 months ago

They say I have to contact the company that has charged me, Norwegian authorities and banks are not very happy with online casinos outside Norway, the casinos are aware of this, so they use a third party when I use visa to hide that it is a casino. The second time they charge my account it doesn't happen right away, but after a few days. I contacted the casino with photo evidence and they said they would look into it.

Lumalee
3 months ago

And is it the same payment provider as the first one, right? Have you tried to contact them, by any chance?

Let us know whether you have any new information, please. From the casino or in general. We would surely like to know about it.

Lumalee
3 months ago

I see, thanks for the notice.

In any case, it seems like a problem with merchant codes that are not accurate and are used by businesses to conceal the actual nature of the payment. Given how urgent this issue is, it makes sense that numerous players in circumstances similar to your own have been talking about it for some time.

You could check out the thread here 👈 if you would like, or you could just read it without commenting. Sadly, not all players have received their deposits back, though some of them have been successful.

It's just an idea, though.

Novik
3 months ago

Yes the verification at a crypto casino isn’t ideal, but they are legit. Fitst

time deposit of $200 I cashed out a few hours later for over $4,000 and I got paid every cent. Wild.IO and cryptoslots.com have been good for paying out. Not the best customer service and sometimes it can be right but then when it’s loose

its very loose

Wideman18
3 months ago

So you have better experience with this casino than the player to whom you replied. Did you have to do any verification here or not ? Did you use crypto as a payment method ? Did you also play with some bonuses or you don't like them ? 🙂

2 months ago

Hi just wanted to let you know that I received an email today saying that due to some updates on their terms players from Cyprus are not accepted anymore.

charisari
2 months ago

Hi. Thank you for this information. I will pass it on to our data team so they can check it out.

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