sunsetgaze's reviews

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• 2 weeks ago
This one is probably the best Versus Odds casino I tested so far, it doesn't have abusive T&C, KYC is quick but they ask for additional documents after verification is completed, good selection of providers, wide selection of bonuses (some without wagering requirements), the only problem is the withdrawals time, withdrawals here are slow (average of 30 hours, at least to me) when the average for Versus Odds casinos is 12 hours (crypto), that's the only deal breaker for me, which made me close my account, still a good casino.
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  • Wide selection of bonuses (including no-wagering)
  • Responsible gambling tools
  • Quick verification
  • Slow withdrawals
  • Jackpot games are unplayable (applies limits)
• 4 weeks ago
This casino doesn't let users verify their accounts voluntarily, while most casinos allow that or clearly tell when is KYC enforced (upon first withdrawal or after certain amount of withdrawals), it's really suspicious that they don't let users verify their accounts voluntarily, even dangerous I must say. How do they know if an underage is not the one playing? Allegedly finance department enforces KYC on their discretion, of course it will be enforced right when you get a good hit (as seen in other reviews).
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  • Many bonuses to choose from
  • Impossible to verify an account
• 1 month ago
This casino doesn't have the flaws other Versus Odds casinos got (abusive wagering requirements on clean deposits), but it definitely has others: unfair bonus terms. KYC is fairly quick and withdrawal times are somewhat consistent. Not a single bonus is good, Wednesday's free spins got unfair terms: max possible cashout of 250 USD/EUR is applied and balance above that amount gets confiscated and restricted games list apply, meaning you will get your entire balance voided if you play live games or forbidden slots while this bonus is active. Sticky bonuses on weekends can be taken by every user even if they are not entitled to it, causing winnings to be confiscated by the casino. There isn't really any good reason to play here, still a slight improvement when compared to other Versus Odds casinos, if they didn't have such abusive bonus terms they would be perfect.
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  • Consistent withdrawals time
  • Responsible gambling tools directly provided to players
  • Abusive bonus terms
  • Max crypto daily withdrawal is 1000 USD
• 2 months ago
A month ago I closed my account because it was impossible to complete verification, stuck at the payment method step, casino reported this was a bug (as seen in their response), recently reopened my account and tried out the verification once again and it was impossible to complete it. For some odd reason, the casino ask for a bank statement to verify a crypto deposit, anyone remotely reasonable can see this makes no sense, you can use crypto to make a deposit but you will not be able to complete verification, you will NOT be able to withdraw because KYC has not been completed because IT'S IMPOSSIBLE TO COMPLETE IT, the casino is basically unplayable. Check their trustpilot reviews. If you are a crypto player, simply avoid this one and use a real crypto casino.
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  • Support is cooperative, but limited in terms of action
  • Safer gambling tools not provided directly to the player; has to contact support
  • Impossible to complete verification
BlueChip Casino
Hi SunsetGaze!

Our team has checked all the information and found out that this is not a standard situation, so thanks for your feedback.
Indeed, the logic of your verification was violated in terms of crypto. This happened due to the influx of requests in the verification tool.
Your observation helped us a lot to fix this bug in time. We strive for perfection, so every remark matters.

We greatly appreciate your help. Furthermore, we would like to reward you for being our eyes. Please contact us via email to choose a bonus. 😉

Thank you for not being indifferent!
BlueChip with you💙
• 2 months ago
I was registered for around 5 months, was skeptical at first due to some unsolved complaints and the fact it's unregulated, decided to give it a go and the casino slowly earned my trust. KYC procedures were really quick and it was done by a third party, withdrawals took less than 5 hours on average. Had some problems but all were solved quickly (one uncredited 400 USD deposit, uncredited cashback that had to be added manually and one delayed withdrawal). Live support wasn't available 24/7, but at least they were really kind and helpful when I faced problems. The main catch this casino had was the unlimited 20% cashback, reason why I made it my main casino account since past december until recently, when most providers stopped being offered and support was unavailable for around 3 days. Would love to give it a higher rating, but considering the casino is now for sale it's impossible.
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  • Quick KYC procedures
  • Withdrawals completed in less than 24 hours
  • Easy registration
  • Generous bonus without wagering requirements
  • Live support not available 24/7
• 2 months ago
I don't know when this casino was opened, but got a mail advertising some bonuses and quick payments, decided to give it a go. It has a good design, easy to navigate and find what you want. The casino at first started with some classic deposit matches and a cashback offer, bonuses that are way more interesting than that were added later, like the sunday infinite free spins, since free spins are my all time favorite bonuses, I consider that bonus their most attractive offer, didn't make use of it tho, I closed my account for reasons external to the casino. As it seems by other reviews: the casino doesn't provide wagering requirements to check the progress and it has to be checked with support. Telegram support is really kind and helpful.
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  • Attractive design
  • Wide selection of bonuses
  • Telegram support is really helpful and friendly
  • Only way to check wagering requirements is by contacting support. Also forbidden games while a bonus is active must be checked manually, instead of getting a warning you can't play these slots with a bonus
  • Voids winnings from bonuses for reasons not mentioned on their terms
• 2 months ago
Only used my account for the casino a few times before deciding to exclusively use it for the exchange. Little to none bonuses. Site provides responsible gambling tools. Withdrawals time are fairly consistent (in my case: average of 8 hours), KYC took less than a week and I completed it before using the account, this was many, many years ago and in all this time I never had to contact support, I pay 6.5% of commission on winnings on each market, which is a bit higher than what others pay. Casino simply is not the reason to join Betfair, the reason to join it is the betting exchange, higher odds (even after paying commission on winnings), live betting on horse racing, colossal volumes and an endless selection of markets and many sports and numerous ways to bet/trade as you please, dutching and variable dutching, back to lays, lay to back, building a freebet or taking a loss on a single selection, laying all selections and making a margin on the lays to a guaranteed profit and much more, nearly every imaginable way to bet or trade is possible. Worth mentioning is the third party software (Geekstoy, Marketfeeder, Bet Angel, Gruss, etc) that come in handy for the exchange and increase your possibilities within it: bot/auto/triggered betting, charting, different stake modes and more to make the bettor come ahead. Downside: many unsolved complaints regarding closed accounts, to avoid this simply don't use the casino or the sportsbook, stick to the exchange and everything will be fine. So far, the only operator that deserves 5/5 (to me).
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  • Many products: bingo, slots, live games, sportsbook, virtual sports and exchange table games
  • Third party software officially supported for betting exchange
  • Endless possibilities to bet on the exchange
  • Wide selection of markets and sports
  • Responsible gambling tools
  • Secrecy regarding complaints
• 3 months ago
Just played a bit here (only made one deposit), pretty much a good place to play, not many bonuses for new players except for the 100% bonus match, I don't see this as a flaw because I almost never take bonus, but it can be off-putting for many, there is a VIP program that compensates that. A really good thing worth mentioning is the quick KYC process, it's done by a third party and it won't take more than 10-15 minutes, there is no facility on the site to undergo it but live support can hand you a link to complete the process. Also the VIP level progression is fairly fast, you will level up quickly. Sadly, the deal breaker for me was the casino operating from two different jurisdictions (Costa Rica and Curazao), so I closed my account, besides that everything seems to be ok. So, 3.5/5
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  • Really quick KYC
  • Easy to progress in the VIP program
  • Operates from two different jurisdictions (Costa Rica and Curazao)
• 3 months ago
Many bonuses each week, quick KYC, responsible gambling tools and consistent withdrawals time. Would sound like the perfect casino, right? It's not, it has a major, colossal, enormous flaw that makes it impossible to use: sickening high wagering requirements ON CLEAN DEPOSITS, have you ever heard a casino that applies a 10 TIMES WAGERING for live casino players EXCLUDING BETS WITH A IMPLIED CHANCE HIGHER THAN 30%? I know the excuse for this is an anti-money laundering policy but it's not that, this requirement is exclusively for the casino's benefit, this requirement is calculated to guarantee you lose every deposit forcing you not only to gamble several times, but also placing bad RTP bets, a 1x, 2x, 3x are reasonable, a 10x? Not so much. Don't waste time in this casino or other run by VERSUS ODDS (Thor Casino, Mond Casino, etc), they are all the same, the good things they have doesn't make up to the guaranteed losses you will have with every deposit. 2/5 rating because it has good things, but making deposits here are a guaranteed loss, play there if you are a masochist.
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  • Many bonuses, some without wagering requirements
  • Quick KYC
  • Not friendly with live casino players. 10 times wagering requirement on every deposit, bets with implied chance higher than 30% excluded towards wagering requirements count.
• 3 months ago
Earlier this month made a harsh but honest review on this casino, in which I stated the casino ignored support tickets and delayed withdrawals, I suppose said things were caused because of a restructure or something in that light. Had a second chance with the casino after one of my support tickets was answered, and found out they are now offering live chat, which is actually helpful, giving not only answers but also problem-solving. They are clearly improving, 3/5 because I'm still taking into account my lengthy KYC process and the problems I had before live chat was provided, I believe they can get better with time.

Making an edit of this review to warn they use NEW BONUS TERMS RETROACTIVELY, as seen in a complaint by a player that got her winnings voided FOR NO REAL REASON. Sadly, I thought they could get better with time but it wasn't the case, be careful when playing with a bonus or don't take bonuses at all.
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  • Crisp design
  • Live chat support is fairly quick and helpful
  • Bonus wagering requirement has to be checked manually by support
  • New bonus terms are applied in a retroactively manner. Example: you won big with X slot, that slot can be added to the forbidden list and your winning will be voided even if you played that slot BEFORE it was a forbidden slot.
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