ForumCasinosWinshark Casino - general discussion

Winshark Casino - general discussion (page 5)

4 months ago by Gretche70
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2 months ago

I'll give to this casino 1,5/10


Reason: one of the "corner stones" is cracking. Casino won't pay players winnings on time

Gretche70
2 months ago

You'll get your winnings, but I'll quess that its 500eur per week.

Well, on my case that went like that 🤷‍♂️

Joossi
2 months ago

Then I still have a few weeks ahead of me. I have 1500, so 3 x 500 in payout and 2300 left in my account.

filefile

Automatic translation:
2 months ago

Yes I was wondering the same thing

Gretche70
2 months ago

Yes I was wondering the same thing

swindlescott51
2 months ago

Do you still have any outstanding payouts?

Automatic translation:
2 months ago

Do you still have any outstanding payouts?

Automatic translation:
2 months ago

No not at the moment but had a couple at the same time they sure do take your money quick but don't wanna give it out so you from Germany I take it I'm German myself and have always wanted to visit or live there. Lol anyways hope you have a great night and get your payout soon.

1 month ago

Update: I had to wait 2 weeks for the first payment of the 3, then nothing happened again. I had no choice but to file a complaint, because I didn't get a reasonable answer. The support itself couldn't or wouldn't help and referred me to the KYC department. Unfortunately, they only ever gave standard answers, always alternating. In one they pointed out the T&Cs and what rights they have, and in the other they said that they would pay out in due course. They deny it, but I'm sure that if I hadn't filed a complaint, I would still be waiting for my money. Just look at the discussions, it wasn't just me.

I had cancelled a withdrawal and actually deposited a lot more, which was the biggest mistake. Because the games were running as well as they did at the beginning. But since I complained, they have been running as if they were stopped just before I won. I wrote to the casino about this too, which they denied of course, but you don't have to be a professional to notice. I've now taken a break for 4 weeks and will then see if I really play there again. For me, support is very important in a casino, but here it is more than bad.

Automatic translation:
1 month ago

Good morning Gretche I totally agree and really like your input and feedback if you would like to chat more which I would like to pick your brain a lil my cell number is 248-534-5105 or any other way of communicating more often would work for me hope to hear from you soon have a good day.

1 month ago

Update: I had to wait 2 weeks for the first payment of the 3, then nothing happened again. I had no choice but to file a complaint, because I didn't get a reasonable answer. The support itself couldn't or wouldn't help and referred me to the KYC department. Unfortunately, they only ever gave standard answers, always alternating. In one they pointed out the T&Cs and what rights they have, and in the other they said that they would pay out in due course. They deny it, but I'm sure that if I hadn't filed a complaint, I would still be waiting for my money. Just look at the discussions, it wasn't just me.

I had cancelled a withdrawal and actually deposited a lot more, which was the biggest mistake. Because the games were running as well as they did at the beginning. But since I complained, they have been running as if they were stopped just before I won. I wrote to the casino about this too, which they denied of course, but you don't have to be a professional to notice. I've now taken a break for 4 weeks and will then see if I really play there again. For me, support is very important in a casino, but here it is more than bad.

Automatic translation:
1 month ago

I'm not surprised that it ended up like this and that you're taking a break. I'm sure it will be good for you and I hope you can get back on the right track and all will be well. You can also decide for yourself if you want to continue playing here or not. 

Anyway, I'll keep my fingers crossed for you and good luck. 🤞☘️😊

1 month ago

Thank you, I don't think I'll play here again. I could deposit hundreds more and I wouldn't win anything here. That just shows how much power a casino has to decide who can win. But it was an experience

Automatic translation:
Gretche70
1 month ago

Hey, Gretche70.

Are you truly convinced that casinos have a way of affecting player's gameplay? How do you think they would achieve that with all the players?

I mean, this is a very popular idea, yet extremely unlikely. But I'd like to hear more anyway if you don't mind.

Radka
1 month ago

I can imagine that they can press a button for certain players. How else can it be that at the beginning all the games ran without problems and you keep winning something? After I complained, the games ran as if you stopped them before you won, not just in one game, not just on one day. Now and then you won very small amounts. I canceled 400 euros that I wanted to withdraw and lost them, that happened very quickly. Then I deposited some more. No, I'm dead sure they can control it somehow. I once filmed the games myself and you don't have to be a professional to see at which moments the games freeze, run for a long time or just stop. I can't prove it, but it's my opinion.

Automatic translation:
Gretche70
1 month ago

I see. Thank you for your opinion.

If you experience decreased game quality, I think it's somehow natural for players to feel concerned. No wonder such players stick with this suspicion, especially when the same situation keeps repeating.

Now that I'm thinking of it, we are in similar positions here. I can't prove such a button does not exist, because, from my perspective, it's impossible to prove something actually does not exist.

It's quite a paradox, isn't it? 🙂

On the other hand, some unscrupulous casinos offer fake games instead of the officially provided ones. Still, it's a different aspect, I'd say.

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