Wazamba Casino - general discussion (page 14)

Just to update here that i have been paid out this morning, it was just under two weeks, but the only thing important is that i have received my winnings, congrats Wazamba!



I requested 3 withdrawals from wazamba since 5/23 will I get my money or is it a scam?

Hi, I see you're waiting a few days for your withdrawals so I wouldn't be skeptical at first. Have you been in contact with the casino and checked if everything is ok ? 

Also, do you already have a verified account here or was that not necessary ? Did you play with any bonus ? 

We give the casinos 14 days to sort out everything necessary around the withdrawal and send you the money, so you can let me know if that doesn't happen.

I will wait for your reply.

Yes I have spoken to them and my account is fine it just impresses me that one representative tells me that there is a technical issue with my account in withdrawing and the other representative tells me that everything is fine and that it should take 3 days to my withdrawals are complete! I have all copies in my email. I'm starting to worry if they don't complete my withdrawals what happens?

I'm very pleased to hear similar information and I'm glad you got your money. I would say it's not the least and the casino wasn't the fastest in paying out, but the important thing is, as you said, the result. ☘️🎉😊

Do you think you will still play here and adapt to how long it took to withdraw or would you rather find a casino that has a better process ?

I haven't received my money yet, another user told you they did

If nothing happens by the time mentioned in my reply, and therefore you have no money and the casino does not resolve anything, then there will be an opportunity to file a complaint with us, where we will try to help you. 

However, I firmly believe that this will not be necessary. I also just wrote off a player who took almost two weeks to withdraw, so I suppose it could take in your case as well. 

So I will wait how the situation will develop and hopefully you will come with good news. 🙂

Ok thank you very much I will update you

Yes I know, the reply was not directed to you but to the other player, I was responding to mondis97. 

Anyway, I'll wait to what you'll come up with and what update you'll have. I will hope for a positive one. 🙂

GOOD EVENING I NEED YOUR HELP IMMEDIATELY AS I HAVE TWO DELAYED WITHDRAWALS AT wazamba CASINO FROM 17/6 18/6 WHICH I NEED TO BE COMPLETED IMMEDIATELY SO NEED IT TO BE COMPLETED IF IT IS POSSIBLE ASKING TODAY!

Could I have an answer from you?

Hello there. Could you tell us what the issue is and if you have contacted the casino's support to solve it?

Two smaller selections ok with a third larger one. I choose huge problems, I absolutely do not recommend it, how is it possible that this still exists in the 21st century

Unbelievable, how is this possible?

Hello, may I also know if the casino gave you any reason why you have a problem with 3 selections? How long have the problems lasted? Do I understand correctly that you haven't received the money yet?

Feel free to write me more about it so I know if you need help or not.

I will wait for a response.

Hello, thank you for the answer, yes, I have a huge problem, two withdrawals, one 5000 kx, the second 2800, both are fine, the withdrawal was to the card, the second day on the account, 3 withdrawals 12500 with the fact that I allegedly exceeded the amount for the withdrawal of 500 euros, so I rolled over 100 kc and made a withdrawal of 12,400 kc after a while, it was rejected again the next day, I already messed it up, we recommended a bank transfer, it's been going on for 4 days and still nothing, only that they don't tell me anything about it, that there are no parts and keep writing to the financial department that they will postpone my selection as urgent, of course everything is fictitious, I do not recommend anyone to play at this casino, you will only lose a lot of money and nerves

I have enough screenshots from communication, etc. They document everything thoroughly, if they send the money, I will write everything here carefully

Hello,

thumbs up for that careful documentation, it's a very good approach in such situations.

I have to be honest, overall it seems to me that there is starting to be a problem with the use of payment/debit cards in this industry overall. Some countries have already banned it completely this year. I certainly don't mean to defend anyone, but the fact that they almost immediately offered a wire transfer makes sense in this context. Plus, when you add to that the previous selections were pretty good, it really sounds like a momentary problem to me. Anyway, bank transfers generally take a few days and if card withdrawals are not working for anyone at this casino now, then the finance department must be absolutely inundated with new requests. So delays are to be expected and I hope they have a fair waiting list.

Please try to hold on, this casino is not one of those that do not pay outright, and it is certainly not the intention to tempt players with delayed payouts, I dare say.

Anyway, thanks a lot for this information. We are of course interested in further developments and hope that the money will appear very soon!

Hello and thank you, as I already wrote, they document everything carefully and if the money comes, I will write everything properly here, I am not here to harm the casino, but to help me and possibly help other players, my review, I am not here to spoil

However, a huge problem is that on the online support they will write to you that they do not have information about your choice, that it is in the competence of the fictitious financial department in my opinion, which is quite strange, each advisor will write you something completely different