Wazamba Casino - general discussion (page 13)

Requested a withdrawal of around $400 nine days ago, still processing and not paid out, would avoid this casino...

Hi, did the casino tell you any reason why the withdrawal is still pending ? Have you verified here yet or was it not necessary ? Have you had any successful withdrawals before ? 

I am asking these questions because we give casinos a full 14 days to sort out everything necessary and send the money to the player. If they fail to do so then we will try to help if you file a complaint. 

So I will wait for your reply. 

Yes I have made three more withdrawals and I was paid normally .. yes I have done identification I sent them all the papers and they accepted them all .. no because I didn't have time to withdraw my money because they closed my account for no reason .. I don't know the reason why this is done they just don't want to pay because they are thieves

Hi, I replied to another player but never mind. Seeing that you have a problem and you have filed a complaint, our team will do their best to help you. 

It's not right that they closed your account without giving a reason and I would like to know as much as you do. I hope that after a deeper search it can be found out. 

Nevertheless, we will have to be patient and we will see how the whole situation develops. 

Thank you very much I hope so!!!

They only told me that it takes 1-3 business days, and that delays can happen, when i contacted live support they again told me the same, that my money is safe and its on its way, but its been too long without a reason, its not a big win.

When i go in settings and in verification it says that at the moment my account doesnt require additional verification. I will keep track and if they dont pay, after 14th day ill open a dispute..

Clearly, I think that's probably the best you can do. I'm sure there may be some delay but I'd like to know what's going on and not just general information. 

Anyway, we'll have to keep a cool head now and hopefully they'll keep their word and the money will get into your account. 

I will wait for an update.  😉

Just to update here that i have been paid out this morning, it was just under two weeks, but the only thing important is that i have received my winnings, congrats Wazamba!



I requested 3 withdrawals from wazamba since 5/23 will I get my money or is it a scam?

Hi, I see you're waiting a few days for your withdrawals so I wouldn't be skeptical at first. Have you been in contact with the casino and checked if everything is ok ? 

Also, do you already have a verified account here or was that not necessary ? Did you play with any bonus ? 

We give the casinos 14 days to sort out everything necessary around the withdrawal and send you the money, so you can let me know if that doesn't happen.

I will wait for your reply.

Yes I have spoken to them and my account is fine it just impresses me that one representative tells me that there is a technical issue with my account in withdrawing and the other representative tells me that everything is fine and that it should take 3 days to my withdrawals are complete! I have all copies in my email. I'm starting to worry if they don't complete my withdrawals what happens?

I'm very pleased to hear similar information and I'm glad you got your money. I would say it's not the least and the casino wasn't the fastest in paying out, but the important thing is, as you said, the result. ☘️🎉😊

Do you think you will still play here and adapt to how long it took to withdraw or would you rather find a casino that has a better process ?

I haven't received my money yet, another user told you they did

If nothing happens by the time mentioned in my reply, and therefore you have no money and the casino does not resolve anything, then there will be an opportunity to file a complaint with us, where we will try to help you. 

However, I firmly believe that this will not be necessary. I also just wrote off a player who took almost two weeks to withdraw, so I suppose it could take in your case as well. 

So I will wait how the situation will develop and hopefully you will come with good news. 🙂

Ok thank you very much I will update you

Yes I know, the reply was not directed to you but to the other player, I was responding to mondis97. 

Anyway, I'll wait to what you'll come up with and what update you'll have. I will hope for a positive one. 🙂

GOOD EVENING I NEED YOUR HELP IMMEDIATELY AS I HAVE TWO DELAYED WITHDRAWALS AT wazamba CASINO FROM 17/6 18/6 WHICH I NEED TO BE COMPLETED IMMEDIATELY SO NEED IT TO BE COMPLETED IF IT IS POSSIBLE ASKING TODAY!

Could I have an answer from you?

Hello there. Could you tell us what the issue is and if you have contacted the casino's support to solve it?

Two smaller selections ok with a third larger one. I choose huge problems, I absolutely do not recommend it, how is it possible that this still exists in the 21st century