Wazamba Casino - general discussion (page 12)

In Greek casinos, however, such a mistake is not a problem since the moment you send your information, everything is corrected afterwards

I don't think it should be a problem to change it anywhere, because mistakes can happen and the important thing is that you have noticed it and alerted the casino to this fact. Of course, you should always be careful with such information to make sure that it is entered correctly. 

I hope that this will be dealt with as soon as possible and that you will have as little trouble as possible to collect your winnings. 

Let me know if you have anything new.

You here on the forum recommend the wuzamba casino as reliable and fair for the player. I registered, deposited and bet and was denied all the offers they advertised on the site. In addition, I do not see that they have attractive returns. Why do you recommend it, I do not understand.

Could you describe the issue you've had with this casino with some more details, if possible, please? I'm really sorry you feel this way, and we would like to help you out, if possible.

In our review of each casino we take into consideration many aspects, which are included in the safety index of the particular casino, as you can see it here, for example:

"Other factors" - could include such win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

If you are interested to learn something more about, how our process of reviewing works, please have a look here 👈, to help you understand it better, perhaps.

Let us know, please, in what matter could be in help to you. 🙏 Will wait for your reply.

When opening an account, the casino advertises and in its offers, in addition to the other offers, a 1st deposit bonus. Also, on the day I opened the account, it had an offer on uefa 50% free bet up to €100. When I contacted customer service, they replied that I am NOT entitled to any offer as a new customer. In this case, I believe that the company is deceiving new customers, because even though it advertises some offers, to open an account, as soon as you open it, it denies them. I am a new customer and has nothing negative against me, so they are unreliable.

So it's quite strange that as a new player you can't get a bonus right away. However, you can't receive any bonus or was it just this particular one? Did the casino say anything more specific than you're not entitled for it ? Unfortunately, casinos have the option to decide who they will offer bonuses to and who they won't. But I wouldn't say that this is a reason why I would think they are unreliable. Although I would certainly be a bit sad and cautious. 

There's also the possibility that you won't play here if it's a longer term thing with bonuses and you like to take them on the other hand. 🤔🤷‍♂️

Good day,

I haven't given up all hope of getting my winnings paid out by #Wazamba.

New lawyer who

100% used.

He would like to reach several winners, with a class action lawsuit you can achieve much more and that Wazamba pays out the winnings correctly in the future.

Please let us know if you have not yet received your winnings.

The most important point is that this lawyer is really someone who helps.

We are also much stronger together.

Thank you very much 💪👍

Anja Meyer

Anyway, I was paid by wazamba 4 times out of 500€ and I lost 250/300€ out of my pocket, it's a fine company, you're probably doing something wrong or you've done something wrong it seems to me

Hello.

i made a withdrawall from wazamba. They are sayin that it take up to 3 days for them just to send the money. That is weird right? I usaly get the money on my account in 3 days.

Your tought?

Hello. We give casinos 14 full days to process the payment, actually. Especially when it comes to the first withdrawal, the casino needs to verify the account of every player and sometimes this procedure could be more time consuming.

Please let us know about any development with your withdrawal.

Hi.

I understand that but. On my account it said that i dont need the verification..

Okay, as long as the casino doesn't need any verification from you, then you probably won't have to go through this process just yet. 

However, let us know how it goes with the withdrawal and if you finally got the money in the mentioned timeframe.

Good luck ☘️

Hello.

First withdrawal did take 4 day to process other withdrawals were made in 2 days. I got all my money. Bad thing about is that you can withdraw only 500€ per day.

So it's actually good news that you already have all the money. It's comforting for sure, but on the other hand I see that 500 a day is not enough for you. Unfortunately, that's the way the casino has it set up, but the most important thing is that you didn't have to wait too long and you got it all. 

Do you think you will continue to play here despite this limit or will you find another casino ? 🤔 

For me, Wazamba is a very POSITIVE, RELIABLE site. I won almost HUF 6,000,000 2 years ago and there was no problem with the payment. I have won smaller amounts here before, I remember more than once that I made a payment, I waited a week and then the money was returned to my player account.. I made a payment again and it arrived after a week.. So I can't say that it was free of obstacles, but for me there was no doubt. The documents to be submitted were also a bit tricky, some of which I considered too secret, but the very kind and helpful staff helped me in everything and they were available 24 hours a day, which I have not experienced in many casinos so far. They asked for invoices with my name, which I don't have, they helped me solve it in a different way... the payment may be delayed, please be patient ❤️ I will be happy to confirm my prize with a picture if anyone needs it. 😊

I wish you a lucky day 😊🍀

That is really nice to hear. If you are interested in writing a review for this casino, please follow this link to do so.

Good evening, they closed my account for no reason, they tell me that they emailed me the reason but they lie, I haven't received any email..I had balance in it and they don't want to give it to me

Is this situation still persisting, if I may ask? When was the last time you were able to log in to your account? Maybe try to check the spam folder in your email as well. It happens many times that an email from a casino ends up there.

Our complaint team will review your complaint and, hopefully, be able to solve it.

Please come forward with any updates from the casino, we'll wait here.

No, I've looked everywhere, they haven't sent me anything, they just close the account because they don't want to pay, they do the same to others, stay away from thieves

Thank you for more information. Now our team has started to work on your complaint and hopefully they will be able to get to the bottom of this issue.

In the meantime, if you have any updates from the casino's side, please let us know.