Sunrise Slots Casino - general discussion (page 28)

IMO NO!

I also don’t want to give away my last $10 to wait a month or two for $100. Not knowing whether they will ever come or not... It’s better to buy sweets for the kids at the orphanage...

Hi, from what you describe it looks like a verification deposit which is fine. But did you also ask why the casino offers you withdrawal methods that you don't know ? That would make me a bit suspicious and I would try to withdraw using the same method I used to deposit. 

Of course, when it comes to withdrawals, many players have complained that they take a long time at this casino. So it's something you'll probably have to take into account, even though it may not be the case in your situation. 

We have it listed on our website as well. Did you see that ?

I think all games by inclave are fake

Hi, what leads you to this opinion you have ? Why do you think they are fake ? 🤔

Don't play at Sunrise Slots. They won't pay out anything under any circumstances I have encountered after 2 years and $60,000 in clean wins. Documented on video and pics, unencumbered by bonus, ... clean. NO PAYOUT. I finally called it quits , too late, yes, but THEY ARE A SCAM.!!

Hello, do you still have money in your gaming account at this casino ? I ask because if you do and you have a withdrawal problem and it's been a long time, you can write me more and we will try to help you. 

Also, has your account at this casino been verified ? What problem did the casino have and why didn't they pay you out ? 

Thank you but I received all my payments now. I realize it just takes a while to be paid, but they do pay. Only thing that bugs me and made me decide not to play on any RTG sites now is that put me in a class where I'm not allowed to use coupon bonuses on any RTG site. They said I wasn't depositing enough to be allowed deposit bonuses which was so untrue. I deposited hundreds but once I started to withdraw was when they put me in that class. lol Wowww.. I didnt even win that much compared to how much I've lost to them. I played by the rules and still I put in a class where I cant get deposit bonuses. Not free no deposit bonus but deposit bonuses. Basically I started winning on their no rules deposit bonuses. lol Like I said, I withdrew less than what I lost to them. oh wells. These are the sites that put me in that class. Sunrise slot, planet7, raging bull, slots garden, Posh-casino and dreams casino. My player ID at all those sites is johnphuu@yahoo.com. lf they allow me to use deposit bonuses Ill come back but until then. I stay away.

Do anyone know what's up with SUNRISE CASINO I got approved for my Wire transfer on 1/22/2024 and I am still waiting every time I contact there representative they tell me 7-10 business days have anyone had this problem with this casino?

Hi, did the casino give you any reason why you are waiting so long for your withdrawal ? I think it's not the least since we give casinos 14 days to resolve the withdrawal process. 

Unfortunately, this casino is known for quite long withdrawals, have you seen that too ? Have you had your casino account verified yet ? 

Anyway, in such a case I would file a complaint, and you can do so here on this link. 

Our team will try to help you and see where it goes.

Are you in? 

Hi I deposited yesterday and I only got 2 bonuses over the years I have deposited a lot of money into my account

Hi!

I bet anyone from the casino should hear this too. What do you think?

How about reaching out to the casino's staff to let them know how you feel about bonuses?

At least you would know what to expect...

Hey there I didn't know how else to contact you except through this post. I saw you were having issues with Lucky Owl Casino which seemed very similar to mine in regards to withdrawing and being told technical errors. My complaint was unresolved since they didn't respond but it seems you had some luck in getting paid before. Do you have any suggestions for me? I have multiple screenshots too including their system error when I go to withdraw. I have made a withdrawal 1 time but I have been trying since February 23rd. Now I can't even get any live chat help.

Won $100.00 on 3/23/24 and started a BTC withdrawal. My withdrawal was approved on 4/2/24, and I've reached out to customer service who have been unhelpful. I got the generic, "we've expedited your withdrawal, ease allow us more time", but still no $. Now they're ignoring me in the live chat. Earlier they put me 36th in the queue,and now, with no queue, they simply don't log on and speak to me. Absolute scam site.

Hello, I know that this casino used to take quite a long time to cash out a player and I see that this is also your case and not much has changed. So your withdrawal was approved and how is it now ? Did the money leave the player's account or not ? Do you have a verified casino account ? 

Besides, I see that you have filed a complaint, so if this continues, our team will certainly try to help you. 

If anything changes, please let us know.

Yes, it does appear to be an ongoing issue. I was leary of playing there due to the comments I read, so I stuck with low deposits just in case. The original request for BTC withdrawal was made on March 23rd and was approved on April 2nd. I've still not recieved payment. After numerous interactions with live customer support, they've now started putting me at the end of an absurd queue of 35+ people, or simply not logging on to chat whatsoever. My account is verified. The money left my account on March 23rd when I made the initial request.

I can't imagine how this casino sorts the queue.

Sounds like quite the same delays as I remember from last year. Well, I also recall the casino pays eventually.

Yet it takes a hell amount of time to get through, just browse the older posts in this thread 🙁.

It pains me to see the history is repeting itself again.

I played a while ago (2 or 3 months ago) and I think it is a good casino, also in the registration you have the option of the country Chile and the telephone number, which I find very good since there are very few casinos that include Latin American countries .