Sunrise Slots Casino - general discussion (page 29)

So it's perfect that you like the casino and that you have options that you don't have in most casinos. Have you managed to win and withdraw something there or not yet ? What do you like there besides these things ? 

If you are interested you can give the casino a user review and maybe you can help some other players who will decide if they want to play here. 

What do you think ? 😉

Everyone I know that plays there have HUGE problems getting payouts here, including myself currently. I made a cashout request on April 5th. It sat untouched until April 17 when they finally approved it. They say you must wait 7-10 business days for this and for that etc. I visit live chat and send email about every 2-3 days. They said the last day of the time frame to get my payment was day before yesterday but no payment still. So yesterday I went to chat and they said they escalated it for speedy payment (speedy??? lol) So today I get an email telling me there is no bitcoin available for payouts and that's why the delay?? WTH? They are telling members to request bank wire if they don't wanna wait longer but still to change the withdrawal you start the waiting process over again AND they are not waving the fee for that. I pay in LTC so why wasn't that an option? Because they are scammers. Oh and they conned me out of a verification deposit on top. They infuriate me!

Hi, according to what I've read you've been waiting for the money for quite a long time. I know that this casino is slow in paying out but to wait for a month is not right in my opinion and of course if the casino doesn't give you any reason. 

Therefore, I would recommend to file a complaint here on this link and hope that our team will be able to help you in your situation. 

That's probably the most sensible thing I can recommend right now.

Thank you for the reply. This is the first time I have voiced anything publicly about this sort but I am fed up. This is not the only site that has done this exact thing to me. I have a list. I will file my complaint tonight or tomorrow. I do not think anything will come of it but the more people that post their experiences, the better. I wished I had found this forum before I started using these sites. I am well experienced with the online casinos (10 years or so) so I know when I am being scammed.

I understand, and if you have any further problems, you can contact us and we'll see if we can help you. 

Regarding this case, do you have anything new ? I saw that you haven't filed a complaint yet, so that's why I'm asking. 

Also, it's definitely good to share your experience because players can read it. If you lodge a complaint and the casino doesn't try to resolve it, it will have an impact on its safety index, which is at least some satisfaction as well.

However, I don't want to be skeptical right away and I would prefer the situation to be resolved.

fyi. had a $2,500 bitcoin withdrawal approved at sunrise 🌅 casino. they say it takes 7-10 business days from this point. will keep updating.

very happy tho. there was a few bumps in the road. cash out was 5/9/24. deposited $30 and used their awesome coupon 350% 20x wager. no max cash out. saw someone mention something bout "coin draw" recently good things about withdrawals. looked it up and it’s t for deposits too i think. . . finally saw it as an option on sunrise slots withdrawal menu. i wonder if that 7-10 business days would have been less with coin draw. i’ll ask their customer service at some point.

I already congratulated you in another thread if I remember correctly. I will definitely wait for the casino to meet the timeframe and the if money will come to you within 10 days. 

As for the bonus, I would say it looks pretty good and not many bonuses nowadays have a no max cashout and 20x wagering

So, I'll wait impatiently with you. 😀

I won on Sunrise casino $500, and I've done everything they ask of me as in their rules for withdrawal process. so here I'm at with it.

this started on May 1 then i got told 7-10 business days then i got told another 7-10 business days. now I'm being i can't get paid cause of a hold due to a third-party vendor, so it's been numerous run around telling me I've been approved and i should receive my payout .. i have all my proof starting from may 1, 2024

Hi, it's a shame you've got yourself into this situation and it's been quite a long time seeing as it's been a month. Surely it shouldn't take this long for the casino and I think they should have everything about the withdrawal sorted out by now. I have one question, do you already have a verified account with the casino or was that not necessary ?

Therefore, I would recommend you to open a complaint and our team would try to help you. I guess it would not be enough for me to just be patient and wait. 

So, you gonna go for it? 

If yes, just click here ⬅️

Fingers crossed 🤞

Hi Sweet Flower,

Sunrise Slot is a legit casino but at the same time all RTG casino takesa tremedous time to process the withdraw. But the bright side is that they will process it and you will eventually get it. The longest I had to wait was 2 1/2 month. The shortest is 3 1/2 weeks. Dont buy them too much or you'll be waiting longer I notice by example. Once a week you can ask and that'll be ok. Like I said, I withdrew quite a bit from them but just know it'll take a while to get paid. Just dont reverse and lose it back.

once a week lol. that’s not abnormal.

of course this time frames is post one time verification from the 2nd withdrawal foward.

Slotastic - 3 days

Ozwin - (the most smoothest process i’ve seen yet) takes 4 days - not business days, just 4 days without ever contacting you or you contacting them

Uptown Aces- exact same as Ozwin

Everygame - 5 days max

Brango - They claim 15 minutes but it’s actually an impressive 45 minutes

Rich Palms - 9 long days

Diamond Reels - 2 full weeks

island reels- 3 full weeks

Sunrise Slots - in my experience will throw the kitchen sink at you for several weeks

notice it took me a few words to explain the length and withdrawal process for the others. Sunrise slots would take me several hundred words to explain what to expect. i’m waiting on my complaint to be handled by guru thank god. 2,500. May 9th

Oh thats right there are a couple of RTGs that have instant withdraws Brango Extreme, limitless, noblitz, pacific and one more but I cant think of it. The other casinos that you mentioned Ive played at but never withdrew. So I stand corrected. Sunrise, planet7, slotsgarden and a couple of others are in a group or something like that because Ill be on live chat with a support and on another casino live chat and Im chatting with the same support. lol Anyhow, I do notice that the casinos that takes a long time to pay, the slots I notice are a little looser than the instant. My opinion of course. Doesnt matter because I stopped playing at RTG because they put me in a level where I couldnt redeem any more coupon codes and it was because I was winning and withdrawing a lot more. So I said bye and never played there again. lol

I don't want to step in, I just wanted to mention you should start using the reply button, every time you respond to a concrete post. 🙂

It keeps the other players informed about your posts. Thanks!

i appreciate the advice because i just realize you have to be logged in to see the reply button. thank you Radka.

Anytime 😉👍

It’s all the same management…. If you go to pkayers rewards card.com they list all there brand casinos….

sunrise. they don’t accept most banks. only the big 3. even if you choose "check" they ask what bank do u use that your gonna deposit the check with and then most likely say they don’t accept that bank. you would think it shouldn’t matter where you cash the check but it does to them. but most likely your not getting a check anyway. they will push you into wire transfer. cause if you have a bank they accept to request a check then that bank accepts international wire transfers (hopefully). they want the banking info too. anyone that wants a bitcoin withdrawal to deposit with bitcoin. i think it’s smart to play with sunrise if you have the bitcoin. in fact if i get bitcoin i don’t use it up on casinos that let you withdraw easier , i know i’m taking some to sunrise so if you win on a free chip then most likely wire transfer is only way to get it at sunrise

i haven’t played chicken with them yet on the check thing but i’m confident to say they don’t send checks anymore. one lady told me that as well. i have a payout pending on a free chip

im gonna update this last pass down on the casinos it applies to but a casino that lets you withdraw bitcoin off a debit card deposit is ultra awesome.

uptown aces and ozwin do.

ones that don’t that i know is not only sunrise but Diamond Reels , and Island Reels. but where they stand apart is diamond & island don’t care what bank you use and they will overnight your check once they do send it. diamond reels is my favorite in this category. cause their bank that their checks are drawn from is BANK OF MONTREAL Canada. But that bank are in the states too. they are merged with other banks and in america is called BMO. I opened a bmo account locally at a branch and deposited 2 checks from diamond and island they was only a 9 day hold on them. and will be less the next time. so how cool is that? to be able to have an account with the international banks they are using combined with them having decent bonus program and not too high of deposit minimums that also has easy verification

sunrise won’t even send a check unless you have a big 3 bank. and even the. they won’t send it. they will push you into wire transfer. wells, b of a and i’m not sure what the 3rd is. lol

Well, thank you for all the insides in your post. We really appreciate it, and hopefully other users will also find it helpful.👌

You should try using bitcoin and if you want instant payouts go to Brango, casino extreme, pacific spins, bonus blitz, yabby or limitless but fr fr using bitcoin is really really simple and it’s fast

where do you play now ?