zena5755's reviews

Casino Guru

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10 months ago
I originally won $1482. I deposited $115 with a 250% bonus. Based on their calculations your allowed to take out 10X of your deposit which would be $1115. After I completed the play thru I had $1482 in my account. When I went to withdraw they removed 345 for the bonus and an additional $50 for the fee to get a check. That left my account at $1090 under review.. But then they said we take the bonus from your Max allowable cash out which they did. They took an additional 345 and an additional $50 that's left me with $695 cash out. To me this is totally unfair. I closed my account. .
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  • None that I can think of
  • No license
  • Its not 10x cash out of your deposit
  • Its 10x of your deposit less the bonus and fees 2x
  • Customer service runs you around when there is an issue
12 months ago
Nice selection of games but the return to player is null. Most of the Jackpot games and a lot of games do not load. Error comes up cannot find game. It would have been and fun place to play if the slots return some money back which would keep your gameplay longer. With a $150 deposit you have about 10 minutes before you are out of money betting at $1 to $2, Again no return to player.
  • Nice selection of game providers
  • Friendly customer service
  • not all games load
  • errors on game loading, Game not found.
  • little to no return to player
  • low wins on feature and free spin rounds
1 year ago
Very boring place to invest and play. Absolutely no return to player. No fun gameplay. They have no cash back program in place and their percentages of bonuses are ultra low like 25% or 50% even if you never won there. Who would take a 50% bonus on a deposit and the have rules attached like a playthru?
  • None that I can think of.
  • Ultra low bonuses
  • No cash back program
  • $5 max bet with a bonus match
  • After $500 of deposits they want your documents to continue playing
1 year ago
I was a member a few years ago and returned recently to try again. A waist of time and my money for the 2nd time. I still feel the same way now about this place. Very difficult to win. Low percentage bonuses and high play thru requirements. Any place you have to deposit to get free spins then they aren't free are they. Absolutely no return to player. Your deposits and game play don't last long because there isn't any wins coming back. Bet $2 win .50 cents. Ridiculous place to play IMO. Also chat was absolutely for nothing there. I also noticed they change your bets on you set higher so you go through your money faster. I was betting $2 and after a free spin round which is rare I noticed my bet was set at $4. So then I had $50 in my account and after playing for awhile I was up to 300. I looked at my account and it showed a rollover of 14300.00. wow. I contacted Chat and asked how does a $50 bonus turn into 14300. They said your old bonus from the previous deposit(which was finished I lost) was applied to this one. I told him this is unfair then he removed the rollover. Then the slots turned stale, dead no return to player.
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  • nice selection of games but missing some rival ones
  • Very hard to win
  • Ridiculous play thru requirements
  • Very low bonuses
  • Controlled Game play
  • Part of the Drake casino Group
1 year ago
IF YOU TAKE A MATCH BONUS YOU ARE NOT ALLOWED TO USE ANY GAME FEATURE ROUNDS OR ANY BONUS BUY IN'S EVEN IF IT IS ON THE GAME PANEL. IF YOU DO YOU AUTOMATICALLY BREACHED THE $25 MAX BET RULE AND THE CASINO WILL CONFISCATE YOUR WINNINGS. I deposited over and over again lose lose lose and lost a lot of money 3 times reopening my account.
I finally won but lost again due to a breach which is BS . They don't want to pay out. They took $4,466.00 from me because I used a game feature bonus buy in round. $2 bet and the cost to play the bonus was $60. This is the cost to play the bonus round. This is not the bet size. All feature rounds multiplies the winnings if you land on a winning combination. But they say I bet $60 and confiscated my winnings. There is no $60 bet available in the game. The $60 is the cost to play the bonus. Unfair! It's on the game panel. It comes with the game. WIZARDS JACKPOTS. Buy a bonus! On the buy in bonus page under the red NO button in Large white letters it says this based on your bet, My bet was $2.00 BONUS WINNINGS WILL BE CALCULATED BASED ON THE CURRENT BET SELECTED $2.00 NOT 60 Extremely unfair for the player
How can they have such a high rating. I really don't know why.
Very unfair casino!!!! My review is based on the experience I had playing there. Scam Casino! I never saw a casino with a this rule. Most of these types of games in a casino have no restrictions of bet size and /or restricted features. Good luck to all that play there!
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  • Nice selection of games
  • Very high wagering requirements
  • Don't use feature rounds
  • Don't use bonus buy in's
  • Your winnings will be confiscated if you do
  • Do not play here
  • You will not get your money
  • Casino operates without an official license!
  • The casinos response below has nothing to do with my review.
Drake Casino
1 year ago
Dear zena5755,

We're sorry your experience at our casino wasn't as great as we strive to be.

We have a automatic promotion system based on your player level, this you'll be able to see when logged in to your account. In addition we also do daily, weekly and monthly exclusive promotions that we communicate through email or on-site overlay. I assume you tried to redeem an overlay offer, if you got the pop-up you should be able to redeem the promotion. If not, we urge you to contact support, as you are entitled to that promotion.

In regards to your slot experience, all the slots provided on our casino have different pay out percentages. This is something we have absolutely no control over, it's a complete random turn out.

We love for you to give us a second chance, to be able to see all the great things Drake has to offer.

Best,
Drake Manager
1 year ago
Signed up this morning, played the freebie freespins, then took a match bonus, tried to deposit with my credit card and an error came up, cannot deposit, please contact customer service.
I contacted customer service. And they said they have no idea when the deposits or any deposit methods will come back online. I guess my money's not green enough and I have no idea why
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  • None that I can think of
Two-Up Casino
1 year ago
Hello. Thank you for feedback.
Please, tell me what email address did you use for signing up or what is your login?
So we will be ale to look into the issue
1 year ago
Joined a week ago and played every day. They have nice bonuses but the slots are tuned down . They do not pay. Very few free spin rounds and free feature rounds. Your money does not last very long. It is so difficult to get anywhere near finishing the required play through because of the slots giving no return to player. Today was my last time playing there. Don't waist your money. Player beware!
  • Nice bonuses
  • Tight slots
  • no return to player
  • very difficult to win
1 year ago
Joined a month ago, deposit after deposit lose lose lose and besides the game play is boring. No return to player. They suck you in by giving you nice incentives. Like 500 free chip and 15,000 comp points on certain bonuses but when you play these the slots give you no return so forget about winning anything. I decided not to invest any more time and money here. Account closed. Player beware!
Looking at other player reviews they don't pay out. Good bye Slots Garden! SCAM CASINO!
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  • nice bonuses and incentives
  • tight slots
  • no return to player
  • controlled gaming
  • Hard to win anything
  • Slots are set to pay very low
1 year ago
I have been depositing and playing consistently over the last few weeks and although they have nice bonuses I couldn't keep my balance in my account high enough to reach the play thru requirements. Your deposits with coupons don't last very long because there is no return to player. I have lost over 600 in 2 weeks. I finally made a decision to try one more time and if I lose again I will close my account. How can these casino controllers expect you to keep depositing losing and more importantly dealing with tight slots and boring gameplay. Well I lost for the last time. Good bye Play Croco!
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  • Nice bonuses
  • Deposit and you will not win.
  • Boring game play
  • Controlled game play
1 year ago
Deposit lose.. and on and on...Slots seems to get a little active when you first deposit then that's it dead boring gameplay. Lost 800 in a week and they gave me 33.43 in cash back. Wonder why they have a questionable rating. I say stay away!
  • none that I can think of
  • Very low to no return to player
  • tight slots
  • looking over the documentation on withdrawals they need a selfie of you holding your ID. Why is that? No way! What are they trying to accomplish with that?
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