Spinanga Casino - general discussion (page 14)

I choose this because I need money

Hi, what specifically do you need help with please ? Are you waiting for a withdrawal or what's going on ? 

I would also like to advise you that if you need money, it is definitely not the wisest thing to go to the casino to play, because it has an advantage over the player, who usually loses his money here. 

Anyway, tell me more and we'll see if we can help. 🙂

Good morning

I have made a withdrawal request since 4/20 and it is still being processed. Every day they tell me that the ready will be completed but nothing. This is the first withdrawal request and I have not been asked for any confirmation documents

The money came in today

Great, I've moved your posts under that casino, where you can read that you're certainly not alone, or rather you weren't alone. The other players are waiting for the money too, but since it's been about a week I think it wasn't that bad and the most important thing is that you got the money. What payment method did you use ? The casino didn't need verification from you based on what you said ? 🙂

One question, I have had an active complaint for a week and do you contact the casinos if there are problems?

I made a withdrawal on Friday there are hopes of getting the money

Well, they give me thousands of problems for verification and I have sent all kinds of documents and there is no way...

Yes, if the casino is unable to resolve the situation with you within a reasonable time and our team obtains the necessary information from you, then we will contact the casino. 

Of course, sometimes they ignore us and that's why not every complaint is always resolved the way the players would like, but I see that this particular casino is trying to solve the issues, so I think that's a good sign. 

So don't worry, we'll do our best to help you. 

Ok, I still have the complaint active but they don't care, they don't verify me and they still don't want to pay me.

Have you been in contact with the casino and have they told you why they don't want to verify you ? Or are you still waiting for them to check all the documents. 

You can only withdraw after you have successfully passed the verification, so the money probably won't arrive until then. 

I hope it will be over soon and you will be satisfied. 😕

He has not told me why I send the data and they always cancel it and I have sent all kinds of transactions from my account to all the movements, photos of my face and my ID but they always take them back and I have sent emails and nothing They don't answer and the chat agents tell me that there is no need to verify that the money will be deposited soon, each one a different thing...

Oh, but if they don't need to verify your account, you probably don't need to send the documents yet, only if the casino asks you to do so. 

However, I have a feeling that it's been dragging on for a while and you still haven't received any relevant answer why it takes so long to withdraw. 

So what will be needed now is to hold on and if nothing happens then the team will contact the casino and hopefully we can sort it all out. 

Hopefully now I have sent the documents again on Friday... Mallores asked me again for a selfie photo. They have been approved for the weekend. Let's hope that tomorrow they are accepted and everything goes well and they pay me my withdrawals.

Sounds like things are moving forward!

We're here for further news, crossing our fingers for you! 🤞🤞

I hope the casino choice didn't go wrong again😅 I deposited 50e and lost and activated the 50e bonus and rolled and won 2000e. There are now 3 withdrawal requests (500e) pending. Let's see what happens. It's slow! No requests have been accepted yet. Let's wait a few more days and then I'll go and ask after 😎

Can anyone help me to make a reminder to this jekpotfrenzy casino I requested a withdrawal of 500 euros for a winning to date I still have not been credited the request made on April 26 last Friday at 11 58 minutes

What a site it is

Spinanga

I'm having the problem with jekpotfrenzy I'll send you the screenshot and from April 26th if you read that they don't pay me