ForumCasinosSpinanga Casino - general discussion

Spinanga Casino - general discussion (page 13)

7 months ago by Miikkuli
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55362 views 618 replies |
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5 months ago

It has been under review since yesterday but I have everything verified and it tells me that my account is verified but I don't know why it takes them so long to accept the payment to be made to me. I don't understand. I already have two pending items of 500 euros and I still have 900 left to put in, why? It doesn't leave a withdrawal of 500 euros every 24 hours. I don't understand Spinanga's regulations and it makes me distrustful. The truth is, it's my money.

Automatic translation:
5 months ago

Well, since it's still a while I wouldn't be skeptical right away. Just before you, a player wrote that he got the money after 5 days, so if they do some checks, you probably won't get it immediately, but only when they tell you that they're done with the investigation and everything is fine. So try to inquire how things are going and be patient. We'll see what the casino comes up with. 😉

Jaro
5 months ago

Thank you, we hope everything goes well 👍

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Jaro
5 months ago

Mastercard

5 months ago

Thank you, we hope everything goes well 👍

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5 months ago

We do too!

Take care, and don't forget to keep us posted here. Just in case we could be of any use to you. 😉

5 months ago

Mastercard

5 months ago

Thanks! I'm also happy to see the fifth day brought a breakthrough!

Would you say, after your experience, that this is a decent place to stay and play?

andrzej1406
5 months ago

I agree, today I lost money there and a total mess...

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Radka
5 months ago

Hello, good day, since the 19th when I made my withdrawals, my account was verified, everything was correct and today they tell me that I have not sent all the documents, it seems to me, I don't know, it's a joke, I had my account verified and they send me again to cut off more days, it seems that They are not going to pay me the money I have and it is 1900 euros... I hope that now they will verify everything because everything is well ordered and they will make the withdrawals

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5 months ago

filefile

I hope they verify it and send me my withdrawals why…

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adrianeec
5 months ago

Do I understand correctly that some of the documents were missing, or have they asked for some additional ones? Sometimes the casino may ask for some other documents to check, especially when it comes to bigger withdrawals.

Please keep us informed about any news with your verification, and if you need our help, just let us know.

Romi
5 months ago

Ok, if these two remain to be confirmed file

I hope they confirm them quickly and give me the money

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5 months ago

I'm a little worried, I've sent a bunch of documents that they ask for verification and it sounds like a scam to me, all this takes a long time and the chat people don't tell you anything and in roulette I got out of the game when I won another prize

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adrianeec
5 months ago

We actually usually give casinos 14 full days to process the payment, especially when it comes to the first withdrawal. They have to check all the documents thoroughly, and that may sometimes cause a delay. So try to be patient and see how it'll go with the verification of your documents, and as I have already told you, we're always here to help.

5 months ago

Why does this casino have such a high rating when almost all reviews are negative?

5 months ago

I have sent a thousand documents and none of them are valid, they always reject them and they are all in order in PDF, as each customer service person asks for a different thing, tomorrow I have my money, the account is not verified, this is a fraud, I have been there since Thursday and They won't let me verify it with all the information I sent them. I don't know why data is needed such as knowing where I live and registrations and all the months-long transactions if it is only a transfer that in other casinos was instantaneous. I am worried about the situation because I have 1,500 euros to collect and I don't see a way out.


I would like if you could get in touch or help me solve this or report this


thank you

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adrianeec
5 months ago

They do not provide solutions, it is a fraud, I need them to take action with this casino

filefilefile

Automatic translation:
5 months ago

Why does this casino have such a high rating when almost all reviews are negative?

5 months ago

We do not actually include the user reviews into the safety index. If you are interested, read this article about how we review all the online casinos, please.

Have you got any experience from this casino, perhaps?

5 months ago

I have sent a thousand documents and none of them are valid, they always reject them and they are all in order in PDF, as each customer service person asks for a different thing, tomorrow I have my money, the account is not verified, this is a fraud, I have been there since Thursday and They won't let me verify it with all the information I sent them. I don't know why data is needed such as knowing where I live and registrations and all the months-long transactions if it is only a transfer that in other casinos was instantaneous. I am worried about the situation because I have 1,500 euros to collect and I don't see a way out.


I would like if you could get in touch or help me solve this or report this


thank you

Automatic translation:
5 months ago

I really hope that our team will be able to help you out with this issue in your complaint.

Romi
5 months ago

Let's hope it gets resolved

Automatic translation:
5 months ago

I'm new here please help me

5 months ago

Casino Guru

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