HomeForumCasinosSpinanga Casino - general discussion

Spinanga Casino - general discussion (page 13)

 by Miikkuli
|
123,394 views 848 replies |
|
1...12 13 14...43

It has been under review since yesterday but I have everything verified and it tells me that my account is verified but I don't know why it takes them so long to accept the payment to be made to me. I don't understand. I already have two pending items of 500 euros and I still have 900 left to put in, why? It doesn't leave a withdrawal of 500 euros every 24 hours. I don't understand Spinanga's regulations and it makes me distrustful. The truth is, it's my money.

Automatic translation:

Well, since it's still a while I wouldn't be skeptical right away. Just before you, a player wrote that he got the money after 5 days, so if they do some checks, you probably won't get it immediately, but only when they tell you that they're done with the investigation and everything is fine. So try to inquire how things are going and be patient. We'll see what the casino comes up with. 😉

Jaro

Thank you, we hope everything goes well 👍

Automatic translation:
Jaro

Mastercard

Thank you, we hope everything goes well 👍

Automatic translation:

We do too!

Take care, and don't forget to keep us posted here. Just in case we could be of any use to you. 😉

Mastercard

Thanks! I'm also happy to see the fifth day brought a breakthrough!

Would you say, after your experience, that this is a decent place to stay and play?

andrzej1406

I agree, today I lost money there and a total mess...

Automatic translation:
Radka

Hello, good day, since the 19th when I made my withdrawals, my account was verified, everything was correct and today they tell me that I have not sent all the documents, it seems to me, I don't know, it's a joke, I had my account verified and they send me again to cut off more days, it seems that They are not going to pay me the money I have and it is 1900 euros... I hope that now they will verify everything because everything is well ordered and they will make the withdrawals

Automatic translation:

filefile

I hope they verify it and send me my withdrawals why…

Automatic translation:
adrianeec

Do I understand correctly that some of the documents were missing, or have they asked for some additional ones? Sometimes the casino may ask for some other documents to check, especially when it comes to bigger withdrawals.

Please keep us informed about any news with your verification, and if you need our help, just let us know.

Romi

Ok, if these two remain to be confirmed file

I hope they confirm them quickly and give me the money

Automatic translation:

I'm a little worried, I've sent a bunch of documents that they ask for verification and it sounds like a scam to me, all this takes a long time and the chat people don't tell you anything and in roulette I got out of the game when I won another prize

Automatic translation:
adrianeec

We actually usually give casinos 14 full days to process the payment, especially when it comes to the first withdrawal. They have to check all the documents thoroughly, and that may sometimes cause a delay. So try to be patient and see how it'll go with the verification of your documents, and as I have already told you, we're always here to help.

Why does this casino have such a high rating when almost all reviews are negative?

I have sent a thousand documents and none of them are valid, they always reject them and they are all in order in PDF, as each customer service person asks for a different thing, tomorrow I have my money, the account is not verified, this is a fraud, I have been there since Thursday and They won't let me verify it with all the information I sent them. I don't know why data is needed such as knowing where I live and registrations and all the months-long transactions if it is only a transfer that in other casinos was instantaneous. I am worried about the situation because I have 1,500 euros to collect and I don't see a way out.


I would like if you could get in touch or help me solve this or report this


thank you

Automatic translation:
adrianeec

They do not provide solutions, it is a fraud, I need them to take action with this casino

filefilefile

Automatic translation:

Why does this casino have such a high rating when almost all reviews are negative?

We do not actually include the user reviews into the safety index. If you are interested, read this article about how we review all the online casinos, please.

Have you got any experience from this casino, perhaps?

I have sent a thousand documents and none of them are valid, they always reject them and they are all in order in PDF, as each customer service person asks for a different thing, tomorrow I have my money, the account is not verified, this is a fraud, I have been there since Thursday and They won't let me verify it with all the information I sent them. I don't know why data is needed such as knowing where I live and registrations and all the months-long transactions if it is only a transfer that in other casinos was instantaneous. I am worried about the situation because I have 1,500 euros to collect and I don't see a way out.


I would like if you could get in touch or help me solve this or report this


thank you

Automatic translation:

I really hope that our team will be able to help you out with this issue in your complaint.

Romi

Let's hope it gets resolved

Automatic translation:

I'm new here please help me

Casino Guru

1...12 13 14...43
Go to pageof 43 pages

Join the community

You must be logged in to add a post.

Sign up
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news