Scatterhall Casino - general discussion (page 77)

hi there.

If you take the time to learn how the page and casino list works, you would know only casinos with a good or better reputation are what you called "promoted". It's not actually a promotion. On the other hand, a player can't actively get a bonus from a bad casino - the button is not active. Again, no fees.

Furthermore, do you think any scam site pays honest affiliates? Nope, they don't. We list all casinos despite what we gained because the point is "informing instead of promoting"

When something works elsewhere, it probably works differently here - get used to it or leave.

OK, this is the last warning. Any other personal allusion makes the post hidden by the admin.

Behave or leave, it's quite simple.

Hi, but you could at least remove the link to bad casinos that cheat, right? You can still get to these casinos from your site with the help of a button

I'm sure you intend to share the MiFinity's replay. Thank you in advance.

Hello,

it was forwarded internally at MiFinity and I asked you to contact me if more information follows. But I have no idea if I will really get an answer

Hello, I've been waiting for 2x 250€ for over 1 month and my next 500€ payment is already 1 month pending. I can't pay out the 3k on the balance. I don't think we get our money unless we file a class action lawsuit.

It would be nice if you would post the 2-3 recommendations here 👍

That's money gone, the issue is settled!

Personal allusions? What are you talking about?

Everything I’ve said is factual, which is why you can’t refute it. Instead you deflect.

Have some integrity and offer these people a partial refund.

Absolute cheek of this casino. I've been waiting for my confirmed payout for over 6 weeks now. They just comfort you all the time. It's "only" about 134 euros, but that's money too.

Can someone help me get my money?

You can't go to a daily newspaper with advertisements from the supermarket and want a refund from the newspaper because the supermarket screwed up....

what you write makes no sense at all

no

I fear there is no way to push the casino to pay. Browse this thread to get the bigger picture 🙁.

Hi, I just want to clarify this. We link to ALL casinos simply because when players find an advertisement online on a casino, they sometimes go to our website in order to check the review. When they check it, they sometimes want to see the casino's website in order to make sure that it's the website from the advertisement. There are many cases when casinos have similar names and players aren't sure which one is the one they're looking for. I'll give you an extreme example about "Vulkan" casino. Take a look at how many casinos we have in the database with a similar name. There are 7 more that aren't on the screenshot.

Anyway, when it comes to bad casinos, the button leading to the casino is always grey. The grey colour should give you the impression that the button should not be clicked. We also have another button that is more visible and the button says "Browse recommended casinos". So if you really want to check the casino for any reason, you have the option, but I don't think the casino's profile contains any features that would encourage you to play in that specific casino.

Do us all a favor and find other places to let your negative ways out.

Why the hell would Guru give you a refund?????? 🤦🏻

You're really at the wrong address here!

Complain to the casinos and not Guru.

You signed up & nobody forced you to do anything.

Hello!

I understand, only wanted to ensure you'll share the possible answer here too. If you will receive any 🤞

Just to sum it up. We add approximately 100+ new casinos on the website every month. We sometimes find the new casino on our own, sometimes, the players send us the link to the casino, in other cases, the casinos inform us on their own. So we did the initial review for Scatterhall. We didn't find any issues in their terms and conditions, the website was working, they had many active game providers, there was no clear relationship to other casinos so they were labelled as a fresh casino and got 7.2 rating, which is what every fresh casino receives if there are no clear issues. I'd like to remind you that they didn't get 10/10, they got 7.2. We also provided the information that the casino is fresh, thus the information we have about them are very limited.

You took your own money and decided to play in a casino that hasn't been proven by time instead of playing in reliable brands. You deposited your money into the casino, you won and then it turned out that the casino is (probably) a scam. You assume that we (the online casino database) should pay players a partial refund based on what? Because the casino is in our database where you find over 5000 other casinos?

One more question: If you also had an issue with Scatterhall, why didn't you submit a complaint as many others during the period when it only looked like they have some issues with the payment provider?

Money is gone and done!

Mary (MiFinity)

19 Apr 2023, 10:39 BST

Dear ...,

Thank you for your email.

Firstly, I would like to thank you for explaining your concerns to us regarding Scatterhall.

We have spoken to Scatterhall, and I would like to ask you for your permission to pass on your contact details to our contact there.

Alternatively, can I please ask you to send an email to [info@scatterhall.com] explaining your exact concerns or ongoing issues?

As I am sure you can appreciate, there is not too much we can do from our side, but we are, with your permission, more than happy to pass on your contact details so Scatterhall can expect your email.