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sounds good, so update us next week about the withdrawal - I guess that weekend is excluded, right? 🤞
It's a rather new casino, so we're lacking valuable informations.
By the way, have you experienced any unusual documents you were asked to provide for the verification?
What is your opinion about the website layout and variety of games? 😉
that's great that you notified us! Thank you 🙂. If only all players were so lucky!
Any other details worth mentioning, maybe?
can imagine that you count every minute 🙂.
Now we know that the casino actually pays so I would assume that it's just a matter of a couple of days. 🤞
I play in this casino! My account is verified.my first withdrawal went ok..they processed and I received my money within 24 hours..however my second withdrawal they processed within 24 hours, but it’s been more than 48 hours and do see the money on my bank account!
Based on all those negative posts about delayed payment in other casinos across the forum, it's bliss to read such a comment, well, the first few sentences.
Seems that the withdrawal is in delay, I guess you should wait a bit longer. 🤞
If you go though previus post, you'll see that it has happened before.
Yes I know. But am bit concerned about my money..my withdrawal was processed on 03.01.22 and after 4 days I still didn’t receive my money..and it’s not a weekend it’s a working days.it I’ll now I never have this problem in any other casino..since the withdrawal is processed it’s take usually 24 hours the money to appear in my account
I would like to calm you more, and I think I can understand how you feel, based on previous experiences, I believe that the payment is just a matter of time, though.
Keep me posted and in case of something goes wrong, we are here ready to help you, just do not panic just now please 🙏.
Hello and nice to meet you. I apologise for any inconvenience caused. I could not find your player name to check, but if you still have a problem, please send me your player name and I will personally follow up on the issue
Hello, there, and welcome to the forum, it's nice to have you here! 🙂
If I may just a small detail, kindly mind that the forum does not support personal messages, so if you ever wish any player to share their credentials, they can only do so publically, hence I ask you to consider sharing your preferred email address for further communication in such cases.
I'm also not sure whether you heard about the rules before, so I will present those now:
if you ever struggle at some point, please feel free to contact me: email@example.com
Enjoy your stay! 🥳
Hello, I found exactly the same text in your user review. 🙂I believe that would be good to come back and update both. let us know how you're faring.😉
I could use more such awesome news! 🎉🎉🥳
So, are you staying at this casino?
Casino doesn't play by its own rules. Won 5.5k. 2.5k paid out after a long wait. Now nothing has happened for 5 days although after 2 days everything is processed according to the terms and conditions. 500 daily and 2000 weekly is not respected. Reasons are not given, the live chat forwards the complaint every day and nothing happens. I've tried to sort things out in a friendly manner. No problem if it takes longer but I'll be ignored. Can't get any further at the moment. What do players who have won very large amounts do at this rate?
Casino hält sich nicht an die eigenen Regeln. Habe 5,5k gewonnen. 2,5k nach langen Warten ausgezahlt worden. Jetzt tut sich seit 5 Tagen nichts mehr obwohl nach 2 Tagen alles bearbeitet wird laut den Geschäftsbedingungen. 500 täglich und 2000 wöchentlich wird nicht eingehalten. Gründe werden nicht genannt, der Livechat leitet jeden Tag die Beschwerde weiter und nichts passiert. Habe oft freundlich versuchte alles zu klären. Kein Problem wenn es länger dauert aber ich werde ignoriert. Komme da im Moment nicht weiter. Was machen Spieler die sehr hohe Beträge gewonnen haben bei dem Tempo?
players that are lucky enough to hit a higher win usually find themselves in the middle of additional verification - according to the posts across this forum.
Sadly, if the casino ignores you I'm assuming that there are many reasons, but still, we can only guess without a proper answer.
You got the first part, so I guess that this is just a delay. Can't figure out more.
If you feel you need help, you can consider submitting a complaint.
Let me know how the idea suits you.
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