Thank you very much for the processing and very quick response, mistakes can happen if you then solve it like Scatter Hall then you can only say 👍
I of course also adjusted my rating and now I hope that my next payout will be processed faster ☺️
Cheers Mario
Hello,
I understand your point, I guess that the newsletters and promotions are handled by a different company, that's the usual, so you needn't worry that the financial department would be delayed by sending adverts. Or at least I hope so.
Are you in touch with the casino? I would like to know what caused the limit change.
Yes, it is unpleasant and such delay can spoil the joy of winning. For this moment, we can hope that as a fresh casino, the management will improve the operations to keep up with the standards.
If you experience further delay, I would consider submitting a complaint, though it is just a suggestion at the moment. I hope it won't be necessary. 🤞
Seems that the operations are truly quite slow. If I were you, I would consider the pros and cons and then decide if I enjoy the casino so much that I can accept such slow payments.
Let me know how it continues, I want to be sure that you'll get the winnings.
I've been waiting for more than 2 days now. Above all, it's annoying because you can only make one withdrawal of €500 at a time and the next one only when the old one has been processed and not every 24 hours. I also find the rule with the maximum cashout of 50x the deposit on bonuses (not first deposit bonus) pretty shitty. Since the withdrawals take longer than stated by the site, despite full verification, I will probably play on other sites in the future.
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