1 year ago
It's the same for me - 2 payment pending since 02.02...
in the chat you only put it off and that you forward it immediately - but nothing happens
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Scatterhall Casino - general discussion (page 3)
1 year ago
I'll probably file a complaint. It cannot be that the casino itself advertises 24-48 hours and then sometimes needs several weeks for a payout. And then in combination with the max. €500 that you can pay out at the same time. For €2500 that I want to pay out, I have to wait until April at this rate.
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1 year ago
I've been waiting 7 days for the 2nd payout to be processed 😂 that's just ridiculous! Must then probably wait until mid-March for the complete money!
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1 year ago
Yesterday I got the payment confirmation - until the money is in the account it takes a total of 12 days ....
That means max 1500 per month what you can cash out 🙈
shame about this casino but at least they pay out...
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1 year ago
Yes, 1500 a month is hard, with others you have this amount in your account very easily after a few hours
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1 year ago
Also currently waiting for the money (180€).
Apparently the casino has a different tactic now, according to the history, the payout was processed by the casino but nothing arrives in my bank account.
I think they just set it to "processed" but still didn't transfer it.
Normally this is always credited to my bank the following day.
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1 year ago
It's exactly the same for me - Friday was transferred - today is Tuesday and nothing on it yet - but you said 1-3 working days - hope it comes tomorrow
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1 year ago
Me too on Friday, just like you.
Oddly enough, I also won at the "winz" casino on Sunday, which was processed on Monday morning and was in the account on Monday afternoon.
That's why I don't buy those that were transferred on Friday.
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1 year ago
I'm concerned that so many of you are experiencing delays. Though we allow casinos 14 full days fo the KYC and the withdrawal, I urge all players who have been waiting for so long to submit a complaint.
A detailed explanation, of how the process works is here:
https://casino.guru/complaint-resolution-instructions
1 year ago
Hello Radka,
The casino has already processed my withdrawal but the money is not arriving in my bank account.
The processing and the KYC is already done
Is it also necessary to wait 14 days here?
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1 year ago
I just got the confirmation for the first payout. I'll let you know when the money is in the account. Now just wait 4 more times...
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1 year ago
It's exactly the same for me - Friday was transferred - today is Tuesday and nothing on it yet - but you said 1-3 working days - hope it comes tomorrow
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1 year ago
hey,
I would be happy about an update if you got it today, since we got the money transferred from the casino on the same day (theoretically). I had nothing on today.
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1 year ago
hi, no not a cent arrived ….
so as far as payment behavior is concerned, I have never seen a worse casino ...
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1 year ago
hi, no not a cent arrived ….
so as far as payment behavior is concerned, I have never seen a worse casino ...
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1 year ago
Just don't pay, so simply not processing the payout is one thing.
But they pretend that the payment has been processed and it is not transferred.
Above all, it's about 180 € for me, not a huge sum.
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1 year ago
Yes, unfortunately for me it's about 4.5 k ....
I'm really curious how this will continue - my first payout took a while but was in my account after 3 days..
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1 year ago
Yes, unfortunately for me it's about 4.5 k ....
I'm really curious how this will continue - my first payout took a while but was in my account after 3 days..
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1 year ago
Was it the same with your first payout that, according to the casino, was already processed and then it took 3 days?
Then there is still some hope that it will come.
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1 year ago
Yes, it was written on a Friday that it was processed and it was there on Wednesday afternoon
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1 year ago
This casino is part of "Wild Pharaoh"... Sooner or later nothing works!
Compare the casinos and see for yourself 😉
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1 year ago
As the speaker before me said, the casino is soooo sure part of Wild Pharaoh, when I made a deposit via Ezeewallet, after I was redirected, I got a white screen that said in the top left corner: Bad Gateway Wild Pharaoh. I raised this in live chat and my account was immediately blocked. After that, the head of affiliate August Berger apologized and gave me 50 euros in bonus money, probably only because I didn't write a review in which I associate the casino with Wild Pharaoh.
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1 year ago
And beware their partner site is Spinpirate.com
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