Pledoo Casino - general discussion (page 4)

Hello again,

Have you seen this thread? I'm not sure whether it concern's a similar topic, can you check that out, please?

Hello,

do you maybe have someone in the team who knows about the situation, the thread you linked seems to be very serious and could affect many German players.

Hello.

I asked my colleague to engage our German tester in the conversation.

You know, we are not lawyers we do not engage in such situations directly, because we possess no legal authority to make decisions.

I don't know the details of what pledoo is doing, but if you are worried about giving bank information and receiving money, there will probably be no problem other than paying taxes. if you need more information please give me more details about the issue.

Hello there!

Thank you for your contribution. Would you share more details about the taxes openly, please? You know, many players are seeking answers, and we aim to provide those. There are many passive readers in the community, we care about them too. 🙂

Good Evening!

Did you have a newer one?

Because I also received the same email and sent the movements

Good evening Faye...my name is Nikos and I'm from Greece...do you have experience with pledoo casino?

Hello, I also received this email, it's about 6300 euros.

I sent the documents to Pledoo and haven't heard anything since.

Has anyone even received any money yet?

Hi!

May I know to which email you are referring now? Surely many players have successfully withdrawn their winnings from this casino, yet what remains unclear is what has happened to you.

Care to provide more details, perhaps? According to the complaint it is about a refund, well, that's quite a specific situation. 🤔

Hello, I received the same mail and I am in touch with Pledoo and my bank.

However I need to say that Pledoo until this time is so polite and they help so much with my bank .

I'm waiting answer from my bank ,they investigate the case they told me

I have filed a complaint but have not yet received a response from you.

Kind regards

And when was that?

I haven't heard from Pledoo for 1.5 months.

Thank you for your feedback signal.

Goodmorning, since 20.08

They replied me very quickly I have to say

Hello. Well, I hope those two complaints are not related to each other:

I was hoping you could explain what makes you entitled to the refund. Anyway, see the timer? We are currently waiting for your response 🙂

Kindly address the complaint directly - by using this link: https://casinoguru-de.com/pledoo-casino-der-spieler-ist-sich-uber-das-ruckerstattungsversprechen

Hello, no, don't hang them.

And did you receive the money?

I don't think so - since I just lost. So pay taxes on what?

Kind regards

Good day,

To this day I'm still in the process, have you heard anything about it?

Hi, I don't know what you specifically mean by "don't hang them" but if it refers to your open complaint, you needn't worry. I noticed that the casino has responded to you, and that you're going to try to resolve everything calmly with the casino. 

Anyway, in this case, could you please tell us how your process and communication with the casino is progressing when you have something new ? I'm sure that would be helpful. 

For now, we will wait to see how things move forward. 

I can’t withdraw 700 euros, I have already provided all the documents to them, they don’t withdraw money, in this casino they are bred for money.