Pledoo Casino - general discussion (page 5)

Hello. Does this mean that your account has already been fully verified or is it still in a state of being checked by the casino ? 

Additionally, how long have you been waiting for your withdrawal ? Please note that we give casinos 14 days to resolve both KYC and withdrawal requests. 

Anyway, please explain the situation a bit more so I have a better overview and we will try to help you. 

They are fraudsters. I have been sending a request for you to send me a history of my deposits and withdrawals and profits and losses for a month now. They asked for various documents from me. Have sent. Then I had to wait. 3 weeks no answer. I wrote today and they replied that they were not sending it to me and that the request had to be sent by legal representatives. What nonsense.

Hmm, that's unpleasant in my opinion. Is there a reason that the casino has given for not wanting to give you your history ?

Anyway, do you think you will contact a legal representative ? Alternatively, what happened at the casino when you wanted your deposit and withdrawal history? 

Hello again,

Regarding the refund issue, I had a reply from my bank. He replied that from their side the sending of money to pleddo was carried out correctly and that the refund does not concern the bank but the company.

Hello.

So, the ball is back on the casino's playground! Just what is this refund about, please? Could you remind me? 🤔

Hello again, about a mail which send me and to another people for a refund

The rather strange note, I recall that now - thank you 🙂.

It was a month or so, am I close? I would expect a much easier procedure. What in your opinion happens now?

In my opinion, the bank is absolutely right. as long as they did the procedure correctly, they are not responsible. I believe that there will be no refund from any provider.

I know that when it has been dragging on for quite a long time you are unhappy, but let's try to think positively and assume that the situation will be resolved. I know it is difficult, but in this case there is nothing else to do. I am a firm believer that fairness will come out and you will get your money. I wish you the best of luck and if you have anything new, don't forget to let us know. 🤞

Bank is ok... i show you how it works:

"The Website is owned by Momus2006 N.V., registration no.138347, registered address is at Dr. M.J. Hugenholtzweg 25, Unit 11 Willemstad Curacao, CW, license no. 8048/JAZ2016-004. All payment procedures are operated by MOMUS2006 Ltd. Avlonos 1, Maria House, 1075, Nicosia, Cyprus"

Momus2006 Ltd. is a broker between bank and pleedo. All Curacao scamers need to open broker on some country in UE... so probably (like in other many cases...) Momus 2006 LTD did not transfer you funds to Pleedo 😉 Bank cannot lying to you (really bad consequences...) and there is something like swift and sepa system... pleedo is just another scam (fake rate by casino guru... ) and they (pleedo) scam you 😉

Hello!

I came here to give you an update and tell that my bank was able to retrieve the money back and they refunded it to me! The total sum was 5580€. It was quite a lengthy process as it took several months, but definitely worth the wait.

That's perfect and I'm glad to hear it. So before Christmas I think it's great news. I hope you enjoy the money because, as you said, it's been a long process. 

I hope you will not have any more problems like this and everything will be fine. Good luck to you. 😊☘️🎉

@CasinoGuru

It would be nice if you added to the withdrawal limits that Casino Pledoo makes a maximum of 2 withdrawals per 24 hours and anything beyond that will be rejected.

Thank you for this information. I forwarded it to our Data team, but I'm not sure it we can add it somewhere into the review since we generally state the withdrawal limits in a form that you can withdraw X amount per day / week / month etc.

In addition, I also had to find out that the maximum payout amount per year is only €150,000. Would that also be worth mentioning in your tests or in the information you provide?

While we're on the subject of payouts:

The €3000 per day is not only limited to the day but also to the exact second. If, like me, you pay out €3,000 on December 23rd, 2023 at 11:48:52 p.m., you can request the next payout immediately, but this will not be processed until December 24th, 2023 at 11:48:53 p.m. and can be used from that point on Take 24 hours.

Like all casinos that have payout limits, I am also convinced that there is not a lot of money available here and you should be more careful not to win too much. 🙂

I have also provided this information to our data team, so we will see if it will show up in the review and therefore if there will be an yearly maximum payout. 

As for the other information, thank you. I think even players who go through your post will be aware of how it works when it comes to withdrawing money in this casino. Based on what you have written, everyone can tell for themselves whether it is worth playing here or not.

I wish you the best of luck. 🙂

I noticed you addressed about ten players with this friendly recommendation. Pardon my manners, but could you support it with a screenshot showing your successful withdrawals?

You know, gambling is a very competitive industry, and even though I have no reason not to believe you, I prefer to be straight. Players usually don't act like this, so your cooperation is appreciated.

The last time I saw such a high level of quite similar engagement, no screenshots were provided.

I appreciate your understanding and upholding transparency. 🙏