Leon Casino - general discussion (page 3)

Big scam 4 months I've been trying to get my money and I can't find a way, but from my visa card they took it in a minute.. When it was for withdrawal they only gave me a choice of other scammers

Wow, that sounds serious! Have you ever tried to opt for a different payment method? I would certainly try that.

Has the casino suggested a solution? Let me know, please!

Wake up all you casino players....all casinos are set up to make you lose your money,I once fell into a gambling trap but got over it.they are set up to make you lose your money....Give me your money to people who really need them, and not to people who sit on a chair and get rich

That's true. Casinos make you lose your money. It's always been like that, but some people still like to try their luck. That's why the gambling industry persisted through centuries.

My account is fully identified, I have submitted a request to withdraw €950 on 25.5.2023, which as the casino had assured me would take a maximum of 3 days to complete, however it is still pending.

I have contacted the casino service several times and while they initially informed me that the withdrawal would be completed on 29.5.2023, they then told me that it would be completed on 30.5.2023 and now they are telling me that they do not know when it will be completed because there is a technical problem and they don't know when it will be fixed without giving me any other information and that seems very suspicious to me.

Does this happen to anyone else and how did you deal with it?

I check currently opened complaints briefly, and there are indeed similar cases.

I'm sorry to say it, but when it comes to technical issues, no one aside from the casino can solve them.

It's extremely annoying to be waiting without further notice, still, I understand that to give you a decent guess, one must be informed first - this also applies to casinos.

You know, all payments are usually handled by a 3rd party company - the payment provider, not by the casino itself. Sadly, since the payouts are outsourced, the casino is in the same position as you. Probably waiting for an update. 🙁

Do you think changing the payment method would be a solution, though? I would wait a few more days then ask the casino, I guess.

Hopefully it won't take too long.

Hello Radka,

Thank you for your answer, i understand the points that you refering, but in my eyes its at least unprofessional when a customer asks you details about his withdrawal your answer to be i don't know.

You have to give a responsible answer especially when you have on your terms and on your withdrawal section the information that the withdrawal will be completed from 1-3 days.

The payment provider is a partner of the casino so i guess that they have the right to ask him for the reasons of the delay and not saying that its not our problem we did our part.

If you believe i am wrong on that please by all means let me know so we can discuss it further

Hello!

I agree with you, and I'm also happy you know how it works.

I was just explaining the process because from what I've learned here on the forum, many players have never heard about payment providers.

I didn't mean to excuse the casino - no way!

Sadly, it won't change the fact casinos rely on their partners, and can't handle their issues. 🙁

What you say is not true in part....it is not a matter of luck but a matter of theft, because someone regulates the amount, he will suck money and the amount will be distributed, everyone eats it together

Oh, and one more thing, there are casino sites that show you the amount each player wins, of course more than 10,000 euros, obviously false news, shouldn't these people be punished by the law?

I wouldn't say it is a theft. Take the slots for example: you know the RTP (return to player) is below 100% meaning - you'll lose. If you pick up a game with a lower RTP, and high volatility, and apply a not-so-good strategy, your chances get even lower.

This is a common situation.

I have never heard about casinos manipulating games provided by licensed dame providers, streamed from original servers. Fake games, on the other hand, were designed to lower the chances by setting an unofficial RTP. Be aware of such practices.

I think you first need to prove there is some sort of fraud first. No one gets punished without decent inquiry if you ask me.

Some players were convinced the results were somehow manipulated though in several casinos - not there. Like the winner was not an actual player. But I have never got any feedback.

Thank you very much I didn't say they are scammers.....but check the slots anyway thank you be well don't bother me anymore I just won't play again thank you very much

No problem at all. Sometimes it happens while the auto translator is used, so don't take it harshly, please. 🙂

I honestly do not want to bother you further, but just on occasion another complaint has arisen, and it's about the tournament manipulations. Check it out if you are interested:

https://casino.guru/velvet-spin-casino-player-alleges-leaderboard-manipulation

This is the associated forum thread if you like.

Stay well!

On 08/30/2023,

Time: 20:22 I made a pix to Casino Leon worth R$ 54.00 it was not credited to my account, I made several complaints with Casino Leon and nothing was resolved, so friends don't deposit anything there, this Casino will swallow your money, are dishonest

Casino Lion scams players

Hello!

I understand you're upset! To help you through the submitted complaint, however, we need you to provide further answers. Check it out here:

https://casino.guru/leon-casino-player-s-deposit-has-not-been-credited-1

I am especially interested in this:

"Could you please advise if it was your first deposit in this casino? Have you contacted your bank already? Ideally, they should be part of the investigation."

Good evening, I'm new to the leon platform and I'd like to ask, I tried to make a withdrawal with a bank account transfer and it showed me an account identification problem. I chose my card numbers but they were correct. What am I doing wrong?

Hi, I've moved your post under this particular casino. Regarding the problem you are having, do you have a fully verified account with the casino ? Have you tried asking the support what the problem might be when it gives you an error ? I think it would be best to ask there and they will be able to give you the best answer. It would definitely be good to post it here as well, so that I and other players have a better idea of the situation.

Would that be possible ? 

Everything was fine, my issue was resolved, they answered me immediately. and they helped me, thank you very much for your time!!