ForumCasinosKingmaker Casino - general discussion

Kingmaker Casino - general discussion (page 5)

3 months ago by Zabolota92
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12129 views 240 replies |
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antonytaxi
2 months ago

Me brother the same as you, I have applied since 16/03/24 the same they say to you they also say to me

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1 month ago

Today he doesn't talk on the chat.. you know how to file a complaint at least so that people know that they are scammers

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2 months ago

There is no reply to emails after 3 pending withdrawals you cannot make a fourth one.


I would like to get certified and this doesn't seem to be possible because it says it's not necessary.


But from what I read on the forum, this is always the case.


I just don't want my money anymore.


In progress for 7 days. I've never seen anything like that

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1 month ago

Hi @forenc.90,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We are currently investigating your complaint.

Sincerely,

The Kingmaker team.

2 months ago

first time I see a casino that won't let me cancel a withdrawal, I've talked 100 times with the chat but nothing happens..has this happened to anyone else?

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1 month ago

Hi @tryleon7,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.We kindly invite you to contact our support team via email: complaints@kingmaker.com.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.

1 month ago

Today he doesn't talk on the chat.. you know how to file a complaint at least so that people know that they are scammers

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1 month ago

Hi @antonytaxi,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We are currently investigating your complaint.

Sincerely,

The Kingmaker team.

1 month ago

A little while ago I spoke with you again and you replied that my withdrawal is in the last stage....I'm just waiting. .first time in my mind this happens....while your casino is very nice in everything very good platform in the matter of withdrawal I don't know what's going on

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2 months ago

I don't see it being a coincidence that so many customers are complaining, same complaint and it's only the beginning there will be so many others who haven't said anything.

We will allow them to take our money and declare poverty

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1 month ago

Let's just hope, that this won't be such a case. What a shame, we can not predict anything, though.🤷‍♀️

2 months ago

the question is why they don't pay, do they suffer financially?

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1 month ago

We do not have this kind of information, at least not by now.

2 months ago

Do you have a withdrawal cancellation option?

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1 month ago

I reckon this is a question for the support of the casino, right? Or if you'd like to ask someone directly, try to use the "reply" button.

1 month ago

From 19/3 I withdrew €150 and still nothing. I don't see that they have any intention of investing money. This is probably a scam

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1 month ago

We all feel the same it's a scam...I just don't understand how they can work...someone should protect the players

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1 month ago

From 19/3 I withdrew €150 and still nothing. I don't see that they have any intention of investing money. This is probably a scam

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1 month ago

Hi @alextik69,

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email: complaints@kingmaker.com.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.

1 month ago

Really bad casino.

I can't recommend to anyone.

They don't pay winnings and they don't answer questions, the only answer from them is we ask you to be more patient.

I have now been waiting for my withdrawal for 1 week and my money is not visible.


I hope this and other sister casinos close quickly.

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Romi
1 month ago

Just to wait. Today they told me the same again......

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antonytaxi
1 month ago

from what date are you expecting my friend?

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tryleon7
1 month ago

March 24th I requested a withdrawal....regardless of the loudspeakers to withdraw the entire amount of 2000 I succeeded and withdrew 880 euros...but still nothing unacceptable....first time in my mind this has happened

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1 month ago

From 19/3 I withdrew €150 and still nothing. I don't see that they have any intention of investing money. This is probably a scam

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1 month ago

Hi, we give casinos 14 days to resolve your withdrawal, so if you go beyond that time and still nothing changes, you have the option to file a complaint with us and our team will try to help you. 

Did the casino also tell you the reason why they haven't paid you the money yet ?

1 month ago

Really bad casino.

I can't recommend to anyone.

They don't pay winnings and they don't answer questions, the only answer from them is we ask you to be more patient.

I have now been waiting for my withdrawal for 1 week and my money is not visible.


I hope this and other sister casinos close quickly.

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1 month ago

Hi, we give casinos 14 days to resolve your withdrawal, so if you go beyond that time and still nothing changes, you have the option to file a complaint with us and our team will try to help you. 

Did the casino also tell you the reason why they haven't paid you the money yet ? What does it mean that your money is not visible? Can't you see that you have it in your gaming account ?

1 month ago

Just to wait. Today they told me the same again......

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1 month ago

Hmm, they didn't tell you much and I saw from the complaint that the casino told you to email them and you didn't get any reply, which is a pity. However, our team will try to help you and I believe you will get your money. 

If something changes and you get an update, let me know.

Jaro
1 month ago

I sent an email and they answered me...from the administration they say the same thing to me again....I don't know if I can put it here, see the answer

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