Kingmaker Casino - general discussion (page 6)

I see complaints about the same withdrawal problem every day so many spo many players someone needs to step in so people players get their money..it's unfair to be treated like this by the casinos....who is responsible when they do all these casinos

They just gave me the 2 withdrawals.... the other one was canceled, they returned my money... and I will request a withdrawal again

Hi @mikkosiikila,

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive. We kindly invite you to contact our support team via email: complaints@kingmaker.com.

Please provide our support team with your account details and so we could review the details of the case.

Sincerely,

The Kingmaker team.

If they told you the same thing again, I don't think it's very meaningful. However, I think that such material would be useful if you use it in your open complaint. If necessary, of course. 

If you want you can describe in a few sentences the point of what they wrote.

Finally they gave me 500 euros....just now....they returned the 380 they told me it was my bank's fault...and I have requested a withdrawal again......this is the latest

Perfect, so it makes me very happy that you have some of your wins in your bank account. It took some time but you are well on your way to getting everything. 

Be sure to let me know how your last withdrawal went. 😉 🎉☘️

Yes of course, thanks for the help

They just say we appreciate your patience.

I have send you email kingmaker casino in complaints@kingmaker.com

You never responded days gone and u just say sent here like payments same scenario

I have sent an email but you don't even bother to answer it.

Yeah right, what about my other questions ? What does it mean your money is not visible please ? How long has it been going on, I mean your situation?

Just FYI, I got paid today. Very unexpected but it happened. I thank everyone again who helped me. Also Kingsmaker. I didn't think you'd pay me!

Sorry for the comments

I've been waiting for 10 days now and I don't get any kind of answer.

Well, that makes me very happy. How long did you wait for the withdrawal in total ? 🎉🤗☘️

I also saw that Kristina is still waiting for your answer in the complaint, so would it be possible to give it to her ? 

Just click here. 

In that case, I would think about filing a complaint since you are approaching 14 days. It is certainly not pleasant to wait for an answer and have no response, it would not give me a positive feeling. So if you don't hear anything new and the money doesn't arrive in your account, feel free to get in touch and our team will try to help. 👍

I waited 11 days but got all 3 payouts in one go. I never thought they would pay me out.

I complained a lot in the chat yesterday and "threatened" and the next day I would pay in one go.

Hello, please keep your hands off this casino!!! As you can read in the complaints above, there are a lot of problems there!!!

Stupid answer!!! 7.4 out of 10 stars and then trying to talk your way out of it like that!!! SHAME

In 2 days they gave me the 3rd withdrawal, everything is fine. Thanks kinmarker

Do you think that's what helped you? I think sometimes you just have to give the casino some time to do whatever it takes to send the player the money. That's why we give 14 days. 

Anyway, I'm glad it worked out this way.  🙂