Kingmaker Casino - general discussion (page 4)

I understand, but I still think only the official casino representative has the answers you seek.

And if the situation doesn't improve eventually, the complaint is still open.

There is no reply to emails after 3 pending withdrawals you cannot make a fourth one.

I would like to get certified and this doesn't seem to be possible because it says it's not necessary.

But from what I read on the forum, this is always the case.

I just don't want my money anymore.

In progress for 7 days. I've never seen anything like that

first time I see a casino that won't let me cancel a withdrawal, I've talked 100 times with the chat but nothing happens..has this happened to anyone else?

I don't see it being a coincidence that so many customers are complaining, same complaint and it's only the beginning there will be so many others who haven't said anything.

We will allow them to take our money and declare poverty

the question is why they don't pay, do they suffer financially?

Do you have a withdrawal cancellation option?

No they put withdrawals directly into processing and not pending. I suffered a lot although in the end I got my money. But I'm not going to deal with this particular casino again

my friend tell me your experience from this casino so that I know what is playing....

Read above and you will understand. Suffering for no reason

If I understood correctly, they were just late in paying you..they took about 7 days? also they didn't even ask you for identification?? believe me, I hope this is their problem./..another casino took 13 days to pay me

You haven't asked me yet. But these stupid answers in the chat, and no reply via email

Yes, they didn't even ask for identification. The thing is they don't give me a specific reason for the delay. I just have to be patient. I have played in many casinos and made big withdrawals. I had the money in my account in 3 days at the most

at least you got your money, that's all

I've earned 880 euros from kingmaker and this week they tell me the difference and don't put my money in ... various excuses

It's been a week since they haven't given me my withdrawal from kingmaker

Kalispera. I have moved your posts to this official thread of the casino, so you can have some more information from other players here, and maybe get in touch with some of them, experiencing similar issues.

I have seen your complaint here with our team, but unfortunately it is way too soon to see how will it go, just because the 14 day time frame, after which our team will be able to intervene, has not passed yet. May I just ask, what kind of excuses for not paying you, do you actually get from the casino? Is it just that there are too many withdrawals in the line, or is there something else, perhaps? Have you got any update about your withdrawal, by any chance?

Just what I expected, that's what they tell me every day 

I don't know what group is here and what we can do...it's been a week since I made a withdrawal request from kingmaker and I haven't seen my money....they tell me it's a difference that they come etc...if you can someone let me help me i am new to this group

Try sending your complaints here too complaints@kingmaker.com maybe it will help.

I have the same problem, 8 days I request a withdrawal....as they tell me the same, I can't even cancel a withdrawal...they are scammers...but regardless of the money, they should be punished somehow so that others don't lose their money... I don't know how to make a complaint, I will wait 14 days as some people say here and then I want to file a complaint