Jupi Casino - general discussion (page 6)

Nothing new for me at the moment. Requested payment of €500.00 on 02/14/22 at 05:06 p.m. Should therefore no later than 17.02. 17.06 to be edited. Fingers crossed

... and a complaint from me via AskGamblers has now also been published.

Got the same email for the third time. For what reason, I can't even say.

"Dear customer,

Thank you for providing us with your documents.

Your documents have been received and reviewed.

In case further documentation is needed, you will be informed from the responsible department via e-mail."

Although I didn't even upload anything.. just random apparently

Or they go through the documents again now. All is possible I guess.

It definitely doesn't make sense to continue playing. You should stop until the withdrawal gets processed and you receive your winnings.

There is actually something positive to report. Before the 72 hours were up, my withdrawal request has now disappeared and has not been cancelled. The money (€500.00) has already been credited to my account and the next payment has been requested.

Congratulations @ Then you get your money yes!! It will take a while at €500 but it works!

Congratulations. 🙂

So if I counted days correctly, it took 4-5 days in total for you to get paid, right?

I have been since February 10th. fully verified. Including a selfie. After that, a payout could actually have taken place. Well, I'll let you know if I get any more payments.

Yes, if the pace continues or 5k on the account, one payout per week means now 9 more weeks 😀 until they have paid you out in full! Then it means stay iron and don't touch! Or do you play in another casino on the side or was that just a one-time thing?! Or why not take a well-known casino? platinum or etc

I'd say since the account it verified and the 1st withdrawal was processed, it could be faster than 9 weeks 🙂

I'll let you know how it went...

Update: After my first successful payout on February 17th, I requested the next payout on the same day. Already yesterday, on 02.21. my requested withdrawal was no longer to be found under the item "pending withdrawals" and was apparently processed successfully. Unlike before, the money was in my account on the same day. I'm still waiting for the money to come in. In the chat I was told that it can take 3-5 days for the money to arrive. (Absolutely not correct, because international transfers take a maximum of 1 working day). Well, still okay, as long as the money comes in. Of course I applied for the third payout of €500.00 just yesterday. Today this payment was then canceled. Reason: The casino lacks an official document from my cell phone provider. Although two payouts have already been processed and although this document was of course uploaded 2 weeks ago! So the drama goes on...

I can't get into the chat right now..

Oh man ... what a shop!

I'm not even sure if the second payout of €500 will get through to me. The €500 are gone and supposedly transferred.

Now, after I came into the chat and complained, an email was sent to me again confirming that all documents had been received and checked. Now I can supposedly pay off

They just try to play for time with all means so that you gamble everything away again! Don't know why such a casino is still on the market! There are a lot of good Curacao casinos that pay out within minutes (e.g. dama nv casinos ) and such casinos drag everything into the dirt

Yes, that's a pity. If they would at least pay out consistently, I would certainly have continued to play. But it just doesn't make sense like this and I don't touch it anymore. Don't know if I'll ever get it

Did it also happen to you that the payout was processed and it took the money to get to your account?