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Jupi Casino - general discussion (page 7)

3 years ago by DeeDragee
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63,127 views 205 replies |
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Dandosch
2 years ago

Just like your first one, the payment was gone and it was on it the same day

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2 years ago

Well great .. then I can still hope that they don't screw things up and that the money will come in today or tomorrow ..

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Dandosch
2 years ago

To me, it seems very unprofessional more like when one person does not know what the others are doing so he/she messes things up...

Anyway, I think, you will be paid in full.

2 years ago

... the second payout of €500.00 was received today ...

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Dandosch
2 years ago

Hello, glad to hear this - keep going! 🙂

2 years ago

Update: After my first successful payout on February 17th, I requested the next payout on the same day. Already yesterday, on 02.21. my requested withdrawal was no longer to be found under the item "pending withdrawals" and was apparently processed successfully. Unlike before, the money was in my account on the same day. I'm still waiting for the money to come in. In the chat I was told that it can take 3-5 days for the money to arrive. (Absolutely not correct, because international transfers take a maximum of 1 working day). Well, still okay, as long as the money comes in. Of course I applied for the third payout of €500.00 just yesterday. Today this payment was then canceled. Reason: The casino lacks an official document from my cell phone provider. Although two payouts have already been processed and although this document was of course uploaded 2 weeks ago! So the drama goes on...

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2 years ago

I just want to say that 3-5days for the money to arrive is ABSOLUTELY CORRECT. Especially when it's an international transfer. I send money internationally quite often and it almost never happen that they reach the other account on the next day. I also worked in an online casino so I know how long time people usually had to wait for the money to reach their bank accounts.

Edited by author 2 years ago
2 years ago

Update: Last requested withdrawal is now more than 72 hours ago. Nothing happens. In the chat they tell me that they will take care of it as soon as possible. INCOMPREHENSIBLE

Complaint to AskGamblers has been reopened by me


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Dandosch
2 years ago

It makes no sense to submit a complaint after 72 hours of waiting. I suppose the complaint is going to be reject. At the that's we would do as CasinoGuru.

Edited by author 2 years ago
2 years ago

The complaint was published days ago and has now been reopened. Two payouts have now taken place. Since February 7th, 2022! That's almost 3 weeks! You are always comforted. One is always confronted with false statements. And now the casino doesn't even stick to its own terms and conditions. There it is written that withdrawals may take a maximum of 72 hours. So which side are you on CasinoGuru?

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2 years ago

To me it doesn't make much sense that a casino should fool and stall its own customers in such a way.

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2 years ago

Especially since it's not the first complaint about the casino, and everyone with the same problem! All other casinos pay immediately if you verify it, because it doesn't take 5 days! The best example is playamo, also a curacao casino. Payouts if you are verified take 3 hours and bang on your account and these are also foreign transfers

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2 years ago

Played yesterday on Vulkan Vegas. As a new member. I won €1500. Within 12 hours I was fully verified and had the money in my account.

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2 years ago

.. can't get into the chat all day. Attempts are made to pull the payout over the weekend. So I need more than 1 week for a payout of 500.00 €!! Isn't that supposed to be a scam?

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2 years ago

After almost 4 days of waiting, my request has now been canceled again. It's the biggest scam I've ever experienced. Such a filthy shop!! I won't get my money

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2 years ago

file that's the official answer.

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2 years ago

Now I have to request a new payment. Without having received information about the rejection.

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2 years ago

I have now written an email threatening the casino with legal action. I'll use whatever is available to me to get my winnings. I'm so fed up. These are absolute scammers and nothing else. I will send all evidence to Antillephone NV in the form of a complaint and I will also approach the Curacao government with my request. Whether and what will come of it - I don't know. I won't get my money either way. You have now withdrawn a total of €1,000.00 and nothing for over 1 week. I haven't played at the casino for two weeks. It is quite possible that my account will now be blocked. I warn EVERYONE against this casino or casinos from Famagousta BV Do not play there under any circumstances. It's the absolute scam.

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2 years ago

filefile So that you believe me too. The payout is the one I've now posted again. After the last one was canceled without reason after more than 3 days.

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2 years ago

Such bastards!

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2 years ago

4000 € just gone ..

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