Jupi Casino - general discussion (page 5)

I read the whole story now. It simply seems that the employees of the casino are unexperienced or simply don't have the quality you can find elsewhere. The only thing I'm currently waiting for is whether you receive the money or not.

I have no idea if I will ever get a payout. I haven't played for several days because I don't think it makes sense to keep playing either. I have €5,000.00 on my account. My withdrawal is being processed again and I am told to wait 72 hours. I don't know what to do. They always come up with something new. First the selfie, then the allegedly misspelled last name, then another bank document. I actually wonder what will happen if they don't pay out and at the same time the €5,000.00 stays in the account

To be completely honest, you will never see the €5000, if only a payout, i.e. €500! This casino is the biggest scumbag! And they will always come up with other excuses! Didn't get a payout with oh and krach anymore!

They will just wait until you gamble away your money again! Do you have a withdrawal limit?

I will not touch the amount. For me, the lure or keep playing is zero. What's the use of winning more if they don't even pay out €500?! What do you mean by withdrawal limit? I can withdraw a maximum of €500. Or what do you mean?

I mean a maximum of €500 per withdrawal.

Yes, that's what I mean, at first it was €1000 and then it was reduced to €500! I'm curious how much and if you get something! Keep us up to date! And good luck and always be persistent and and chats screenshots and keep your word and back it up with your screenshots in the chat

For me it was initially 1000 €. Then it was put down and explained with some paragraphs ..

I took a screenshot of every chat. In addition, all call logs and emails are backed up. You can no longer upload anything in the chat. This function has never worked for me. So I can't prove anything about the employees.

How, when and how much did they pay you?

Got €1000 once and only! But I had a total of over 6k on my account! Payouts kept getting canceled! I only stuck with the last one and just wanted to leave with something plus, then deleted my account there

So even after you got the payout, did they cancel further payouts? Which means "you've been persistent". how did you do it

you gambled away the rest of the money again.. do you think you could have gotten more payouts?

No, 6k had then applied for the first payout, 1000€ was nax limit! It was then canceled 4 times every 72 hours, then I kept playing in the background, went up and down sometimes over 8 k, sometimes 5 k again ... when I finally had enough because it was canceled again and again, I used up and everything gradually gambled away except the 1000 € that were always in the queue! In the meantime, my payout limit for further payouts was reduced to 500, how long would you have had to wait with 1 payout per month? And then I wanted to have the 1000€ on principle, and I asked every day in the chat and asked again and again whether the account was verified? And how long payment still takes! And when my colleague said yes, everything is verified and the payment will go through in the next 72 hours, I took screenshots of his answers and presented them to the other colleagues after the 72 hours! And I threatened him with the licensor by mail or also wrote to him by mail, I think I copied the licenses from 2 pages there! And then at some point they actually paid! And then I wrote the one nice email to say goodbye!

When should you get your payout? Remember, they always talk about working days! They usually cancel at the weekend, then you have to set it up again at the weekend and they only count the 72 hours again on Monday! And then tell you again on Friday that it was canceled and you still have to upload this and that! And so the weeks go by!

I've had two cancellations now. Applied again yesterday. Now it was said that everything was okay.. blah blah.. so wait again. But I ask several times a day ^^

I have already threatened the licensor in the chat. Then they said that my account will be blocked if I threaten again. They will close and shut down my account and wait for them to receive the complaint. Something like that.. oh man.. what a fuss about a payout.

Hello,

what a story. 🙁

I must admit that can hardly keep up with the number of canceled withdrawals here in total. Still waiting for the successful one, though.

Hi

Have you actually received your complete payouts in the meantime? How many were you?

I would be interested to know whether Klares488 has now received all of its payments?

Hello,

the whole complaint can be seen here.

It says:

So I'd assume that the payment was proceeded after all.

Yes he says he got a payout but did he get all of them?

I'm sorry but I would only guess here. Let's see if he replies to you.