IZZI Casino - general discussion (page 3)

Thank you, i really appreciated the way you explained it. I really hope they will see and fo through the whole case and reconsidering the with. Wish you all the best. Have now a beautiful day.

Best regards

Thank you. This is the least I can do.

Have a great one!

Ps: If you ever need something gambling-related, I hope we will be able to provide a real solution 🙂

Good afternoon, I had a problem today with izzi casino, I made a bet on basketball and they declared it lost. I sent the photo of the bet and asked why the bet was considered lost and shortly after contacting them, my bet was changed to under instead of over, even though I sent the photo, they said I bet wrong and I didn't they could do nothing.

photo taken before contacting

photo taken after contacting us.

Hello there. I'm really sorry about this issue you are having at this casino. Unfortunately, as it is related to the sports betting, our team won't be able to be of any help, as we don't have a branch dealing with sports betting yet, but I can suggest three websites that do:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

Hope this will help.🤞

Hello! So, I create account here to place some bets. Few deposits I lost and after I won few bets and were in no loss position I tried to withdrawal my money. And things starts here. All requests was rejected. Support ask me to made all kind of selfies with all documents (at all I uploaded like 10 files). Support said that everything is ok now and I can withdrawal, but next day I got message from support:

"Anton, at the moment your withdrawal is undergoing our regular checking procedure. No worries, it is nothing big, it helps us to ensure fair play and security for our players. This checking can take up to 31 days."

The funniest thing we are talking about 200 usdt withdrawal ahahah

username: antonov

Hey. I believe they have to check with the game provider if everything is okay and that is why it can take that long. Usually it can be a long lasting process, to tell you the truth.

Hopefully, they will be able to finish the verification soon and you'll be able to get your money.

What kind of games did you play there, if I may ask?

sportsbetting

Understand. Just let us know how it all goes, and in case you need some help, we can recommend a few websites that deal with sports betting issues, as we don't have any brunch here.

We'll wait for the updates.

Hello!

Could you please tell me how familiar you are with verification deposits and no deposit bonuses? Since it sounds exactly like this circumstance to me. Let me clarify:

You must first make a deposit, usually with the same payment method you plan to use for withdrawals, in order for the casino system to recognize your payment option after you take a bonus without making a prior deposit. The interesting part is that, in some circumstances, like in this instance, this deposit must also be wagered. There are at least two explanations for that, but I would highly advise you to always check the rules to find out how many times you must wager each deposit before requesting a withdrawal.

The multipliers 3x to 5x are the most widely used. This means that after making a 50€ deposit, you must wager 150€ or 250€ before you can withdraw, even if you did not take advantage of any bonuses.

Excellent casinos may totally waive this wagering requirement based on the amount you deposit.

Personally, I would contact support first; there is always time to call someone a "scammer." 🙂

Feel free to learn more about the AML process in this free e-course 👈👈

Let me know if this was the case, please.

That's done for you

I see that you have decided to delete your previous post Radka replied to. It is, of course, totally up to you whether you'd like to receive our help or not.

Please stay safe, and if you need any assistance, we're here for you.