FavoritoBet Casino - general discussion (page 6)

So you have now officially admitted in the discussion that you are giving player data to other casinos. If you are going to try to lie, then please try harder. What you do to get a few euros is ridiculous. Also, I am not insulting anyone on a national level, there are many nice and decent people from the Balkans, some of whom are friends of mine, but they are not. They are from Croatia/Serbia and are partly represented by individual people from Germany. I just want to tell the players where they are conducting their shady practices from.

Dear yasin61,

We have clear evidence of who is spreading false information, and we stand behind our statements. Of course, we will not engage in discussions about who is who based on ethnic background or origin. Such discussions are beneath our level and we do not participate in them.

Additionally, we are concerned about your mental well-being and would encourage you to seek help if you are feeling stressed or facing any issues. Our goal has always been to manage the platform professionally and provide a safe environment for our users.

If you have any further questions or concerns, please feel free to contact us.

Regards,

FavoritoBet Team

I have been following this discussion since the start, and with all due respect, I believe it is time to end it.

I advise both parties to cool off and concentrate on the complaint rather than this post-exchange.

Details will not be shared on the forum by the casino representative for a very good reason. This is solely the purpose of the complaint thread. https://casino.guru/favoritobet-casino-player-s-withdrawal-process-is 👈👈I want to be fairly clear about that.

However, since the complaint has not progressed to the point where we are asking the casino to provide an explanation, I do not think it is very vise to confront the player about something so significant at such an inappropriate time and place.

The complaint began with the following, as the casino representative can see: "Player's withdrawal process is delayed due to excessive KYC requests." Since both sides have gone so far, it is difficult for us to find common ground on this forum, so I humbly believe that we should save the specifics for the complaint.

We will take some time to think about what has been said here and keep our emotions in check because I genuinely hope that you both will agree that more forum discussion will not resolve the issue.



Since it has devolved into an open dispute, the current "conversation" is completely pointless.

Could you please confirm that there will not be any more arguments here?

Dear Radka,

It is not accurate to say that the casino representatives have not provided an explanation. Explanations have been sent to both email addresses provided in the complaints. Please check

As far as we are concerned, this discussion can be closed.

Kind regards,

FavoritoBet Team

Dear casino representative,

I did not say that; I'm sorry.

To be honest, this seems to be one more misinterpretation of the entire situation. Permit me to add a brief observation:

It is great you address the complaint and explain your point of view there. But at this moment, it has quite little to do with the events on the forum because no one except you and the player is aware of its content.

This is a separate forum though. That means none of your explanations sent by email to anyone are available on the forum, because no one here can access internal communication between the complaint mediator and the player for example.

The last time I urged you to address the players concerns here on the forum—by replying to the player and providing your point of view on matters not exclusive to the separate complaint thread, such as:

non-working limits

a name player mentioned

and according to the latest events, concerns about user reviews and deleted posts

Allow me to explain once more that the complaint thread is not comparable to the forum thread, and thus all points related to the complaint should stay in the complaint until the process has finished.

On the other hand, though, it makes sense to present a simple explanation of why you won't address complaint-related matters on the forum, which is particularly common.

Imagine that here on the forum, you present your approach to the whole community, displaying your capability to provide players with support or clear out things you disagree with in a friendly manner. So, in order to show your best, it is always good to respond to the forum-related matters on the forum.

Every time I advised you to explain concrete points to the player, I was talking about the forum and topics non-related to the complaint.

I hope this little summary helps you in the future.

Have an amazing Sunday!

Hello, as you can see, talking doesn't help much anyway because the casino denies things despite evidence. Yes, I'm not here to argue, but to get my money. Funny that this casino first wants my tax number and tons of other documents from 25.10, then rejects my withdrawal because chips supposedly don't work as a withdrawal even though I deposited with them and also selected them for the withdrawal and finally blocks my account after I said I would prove that the limits don't work (28.10). And now they're making up the story about the double accounts, which is once again a lie. Yes, I'm not going to argue here anymore, we'll sort it out in my complaint where you'll see that I'm right.

Dear Radka,

We will not be commenting further on this topic. We have provided the necessary evidence, and our casino operates in accordance with all industry standards. We are here to provide entertainment and support to our players. We do not respond to blackmail or fraud.

Kind regards, 

FavoritoBet Team

So, you can discuss things here in the forum, I don't argue. The forum should also be a way for players to hear the experiences of other players. Favoritobet from Games & More BV as well as Chipstars.bet which is also from Games and more BV show a suspiciously similar pattern. There are also some complaints on other sites such as Casinomeister or Askgambler where players are asked for documents such as certified copies, tax numbers, etc. after depositing 100 or 200 and winning more than the deposit. If the players have successfully sent these documents, the payout is rejected and the duplicate accounts scam comes into play. First they request private data, such as from documents, then they do not pay out and continue with the lie about the duplicate accounts. Yes, you can read about it on the Internet. And yes, they belong to Chipstars.bet. If you request a chat transcript from Favoritobet it is sent by email and the sender is the Chipstars.bet email address. I tell them I only wanted my money but to be fair I have to protect other players from this scam. 1000 euros is not a lot for me but it is for them. They simply picked the wrong player with whom this doesn't work so easily. And as always I can prove everything if anyone wants to see it :) I'm not just talking with empty claims.

I believe it would be fair to leave that to the complaint to show us what did and what did not occur.

Hello, the things I am addressing here have nothing to do with my complaint. There are currently a lot of complaints about Games & more bv and this should be mentioned so that players do not fall into this trap

We believe that mentioning a company that operates 50 casino brands might not be the most suitable in this context. Additionally, we feel that individuals dealing with addiction issues or mental health challenges should seek assistance in more appropriate places for treatment.