FavoritoBet Casino - general discussion (page 5)

You're right, and suddenly the user posts in the discussion can no longer be found. I'm talking about these posts.

Hier die witeren

Hello yasin61,

Thank you once again for sharing your views. We understand that you may have doubts, but as we’ve mentioned before, FavoritoBet operates with transparency and adheres to strict standards to ensure the authenticity of all user interactions, including reviews. Repeating the same concerns multiple times does not change the facts or alter our commitment to maintaining a fair and balanced platform.

Every player review is independently posted by users, and we take pride in fostering a space where diverse feedback is welcomed. We appreciate your input and will continue to provide a transparent and honest service for all players.

Best regards,

Melina

FavoritoBet Team

Thank you for sharing the screenshots and for your ongoing participation in the forum. It's somewhat ironic, though, that while expressing concerns about possible fake accounts, you’ve posted multiple screenshots in a way that might imply a similar approach. Rest assured, at FavoritoBet, we take all user feedback seriously and have systems in place to verify the authenticity of player accounts and interactions.

Our focus remains on providing a fair and genuine experience for all users. If you have additional questions or specific concerns, please feel free to let us know. We're here to ensure clarity and transparency in all aspects of our platform.

Best regards,

Melina

You haven't answered me for 13 days and haven't paid out my money since then. But you have time to write here. You don't have to talk about a fair or transparent platform if you behave like this. Instead of answering me for 13 days and paying out my money, I received a threat from you and no answers. You could also answer questions that were asked here in the forum instead of using copy paste and beating around the bush.

Hello.

I just hope the complaint process will eventually provide a fair ground for resolution. Just please be patient; the complaint needs some time before my colleagues can address the casino directly. Me and Yasin have exchanged a few posts about it, as you probably spotted, so I want you to feel more comfortable right from the start.

And the response was sent with all the details, information, explanation and proof. Have a lovely day.

Hi again.

We also spotted very suspicious patterns in the user reviews and regarding associated profiles too. Posts were deleted as a fake conversation and user reviews are also no longer available.

Frankly, some people do not understand that user reviews won't adjust Safety Index, for instance. This is the most common "missunderstanding". We will take a closer look on both for sure.

In any case, thank you for your keen eye.

Hi there!

We truly appreciate your understanding and good will. Players are worth the effort, since your presence here on the largest gambling community also shows others how you approach such situations. I'm glad to see you have decided to take up this opportunity and get closer to your and potential players.

👍🚀

These reviews, which are shown in my screenshots, are proof that they themselves created fake user reviews with fake accounts. Even Casinoguru recognized this and deleted their fake reviews and fake posts. What they describe as transparent and honest are, for example, these fake posts and ratings.

You have nothing better to do than lie. I don't have double accounts and the only thing you can do so far is lie and make claims, but! You have never provided a single piece of evidence!!! Where is the evidence? You are more than pathetic, first stealing my money and then constantly making claims and lies

Dear yasin61,

We’re sorry to hear about your dissatisfaction with our platform, but we must emphasize that your accusations are unfounded and untrue. Our company is committed to maintaining transparency and integrity in all aspects of our operations. All reviews on our platform come from real users, and we use rigorous verification measures to prevent fake accounts and rating manipulation.

We understand that different users may have varying experiences, but any attempt to discredit our platform through baseless accusations is something we take seriously. We encourage users to focus on genuine experiences and provide constructive feedback so that we can maintain a positive and fair environment for everyone.

Kind regards

You write: "If you have any further questions or special requests, please let us know" but you have not responded to my requests for exactly 2 weeks. This is just ridiculous. Who is supposed to believe you are acting like this? I'll list it again, I am missing 1000 euros that you are not paying me, you claim your limits are working and you have portrayed me as a liar, which I was able to refute with a video. You write all the time that if I have any requests I should write, but you have not responded for 14 days. You use fake accounts for fake positive posts on your site and fake posts in this forum. You are supposed to be fair and transparent, I'm not laughing.

Dear yasin61,

We have responded to your questions multiple times and clarified the situation regarding your account. We would like to remind you that you have registered multiple accounts on our platform, which is against our Terms and Conditions. As outlined in our policies, in such cases, we have the right to request additional documentation to confirm your identity.

We would like to inform you that we have provided all relevant evidence and information to the Casino Guru team, and that this process is in full compliance with our regulations. We have also noticed that you have left negative reviews for other operators, which may indicate certain issues in your gaming experience.

If you feel the need for support or believe you are facing challenges related to responsible gaming, please feel free to reach out to us. We are here to provide assistance and guidance on responsible gaming practices.

We would like to inform you that, according to our records, you have a recorded case of self-exclusion on one of our partner platform due to challenges related to responsible gaming. We have documentation of this action, which is in line with our policies supporting customers who may need assistance.

We understand that you are requesting a payout; however, it is important to emphasize that, according to our rules, payouts may be denied in cases where there are clear deviations from our terms and conditions. Unfortunately, your continued insistence on a payout that does not comply with our rules will not lead to a positive outcome.

Regards

FavoritoBet Team

So now comes your next lie about duplicate accounts, I only have one account with you. Yes and you have sister casinos like Chipstars, the same people are behind Chipstars and Favoritobet, all from the Balkans. They are so criminal and exchange/use data of players between different casinos. You don't have to deny that. That means now when you make these claims that anyone who has a responsible gaming ban at one of your related casinos and loses money on one of your related sites is entitled to a refund.

But they like to let people register with the exact same data as in their related casinos. If these people win more than they have deposited, they don't pay them out and come up with the excuse that the player has been blocked on a sister platform for responsible gaming. But if these players lose more than they have deposited, then nobody says anything. They exchange information about players on the Internet with other casinos etc., so it's not far-fetched that they do the same with the players' KYC documents.

And what's funny is that they're now coming back with this answer after 14 days of not answering. They're very desperate and are doing everything they can to avoid paying out 1000 euros. Simply ridiculous and more than deceitful. Lies, data misuse and much more, what immoral people with mixed practices

Dear yasin61,

We have evidence that you have three accounts on our platform. We understand that the situation may be challenging and that gambling can sometimes lead to difficulties in everyday life. If you are facing challenges related to controlling gambling, please feel free to reach out to us – we are here to help in any way we can.

We also want to emphasize that it is not our intention to offend anyone on a national basis. All of our users are equally important to us, and we always strive to act professionally and with respect.

Regards

FavoritoBet Team

Dear yasin61,

We are sorry to hear that you feel this way, but we must point out that these claims are unfounded. Our platform always strives to comply with regulations and maintain high standards of privacy protection and responsible gaming.

Furthermore, we believe that this kind of back-and-forth will not lead to anything constructive, and we would prefer to focus our energy on solutions that can help prevent gambling problems. If you have any further questions or concerns, please feel free to contact us.

Regards

FavoritoBet Team

You are by far the biggest liars I have ever seen. Just for your information, you are only allowed to have one account per casino and that is exactly how it is with me. A player can have multiple accounts on one platform if he only has one account per casino. Stop your dirty games, would you lie to your family like that? For example, Dama Nv is a platform with hundreds of casinos, a player can have multiple accounts on this platform but only one account per casino. Well, prove the double accounts, you are welcome to do that in my complaint. You lie so hard and your methods are very ridiculous. You don't follow any rules, talk about responsible gaming, but only offer fake limits, lies, etc.