I posted here as proof of how long I have been waiting and I haven't received an email from Emirbet, although I wrote to their support several times and the "chat" doesn't help me either...

I'm looking forward to seeing it in my account at the end of the month. I just speak frustration and disappointment!!
Of course that's crazy, but you said that you waited almost a month for a payout. To put it bluntly, "only" 9 days have passed so far. You've already had this experience of waiting 30 days for a payout.
yes, of course, but I didn't assume it would be the same this time. After the withdrawal, if it ever arrives, I will close my account with Emirbet. That's just shit.
I wish you a nice evening 🙂
I actually have one last question. Do you bet there or do you play casino from time to time?
That wasn't my question at all. I'll phrase it differently again. Have you played casino games or ONLY bet on sports in the past? I understand that you're not doing anything at the moment. But what was it like before you won? What did you use on the site?
I had the €1261.00 on November 1st. Applied and on my account on November 4th.
Now I had applied for 3736.00 again and it was pending for 3 days. Today I canceled it because I was mad and requested the withdrawal again. This time €3738.00 is pending. I won't cancel it anymore and wait for payment...
Ich hatte die 1261,00€ am 01.11. Beantragt und am 04.11 auf meinem Konto.
Jetzt hatte ich erneut 3736,00 beantragt und es stand 3 Tage auf pending. Heute habe ich es storniert, weil ich sauer war und die Auszahlung erneut beantragt. Diesmal stehen 3738,00€ auf pending. Werde diese auch nicht mehr stornieren und auf die Zahlung warten...
I'd like to enter into this and note that if you cancel the withdrawal and re-enter it, it doesn't somehow speed up the process. Exactly the opposite. I certainly wouldn't do that unless the casino recommends you use a different method, for example. However, you have a complaint and I can see that Kristina is doing everything she can to try to help. I hope she succeeds.
I posted here as proof of how long I have been waiting and I haven't received an email from Emirbet, although I wrote to their support several times and the "chat" doesn't help me either...

I'm looking forward to seeing it in my account at the end of the month. I just speak frustration and disappointment!!
Hier habe ich als Beweis mal gepostet, wie lange ich schon warten darf und ich habe keine E-Mail bekommen von Emirbet, obwohl mehrfachen schreiben an deren Support und der "Chat" hilft mir auch nicht weiter...

Ich bin gespannt, ob es Ende des Monats auf meinem Konto ist. Aus mir spricht einfach nur Frust und Enttäuschung !!
You have mentioned several times that support is not helpful and does not answer. However, as the player you are writing to has already stated, you have already had a similar experience with this casino and have been waiting for a month. I understand that you probably didn't expect it to happen again, but I would be of the opposite opinion. However, I firmly believe that everything will turn out well and you will get your money in the end and, as you mentioned, you will probably be done with this casino for good and you will not play here anymore. As they say "you can't step in the same river twice", I think that will be true for you as well.
However, let us know how your case progresses. I'll be waiting.
I will report everything else here and open another complaint, because it has now been 10 days. I find this outrageous. I am now writing to support one last time, the same text over and over again. I'm filing a complaint here now until the money comes. I'm sick.
I understand that in this case there is no other way. We give casinos 14 days to resolve a withdrawal, but you are getting close to that deadline and since the casino keeps repeating the same thing over and over again, you probably won't be going anywhere else, so filing a complaint would be the right thing to do. I hope that after this experience you will learn your lesson and find another casino.
Yes i did learn my lesson !
I will NEVER NEVER NEVER NEVER in my life play there AGAIN !!!
I do thank you all from Casino Guru, to be there for us in a situation like this !!
This has to be mentioned, you are doing amazing !!
I wish the whole Casino Guru Team a wonderful chillaxing weekend 🙂
Greetings,
Barney
Please let me know whether you also played in the casino or just bet on sports? Used the casino there? Thanks in advance for the feedback.
To recieve money?
Is this your first payout there?
Have you played in the casino area in the past or just bet on sports? Or both?
Yes i did learn my lesson !
I will NEVER NEVER NEVER NEVER in my life play there AGAIN !!!
I do thank you all from Casino Guru, to be there for us in a situation like this !!
This has to be mentioned, you are doing amazing !!
I wish the whole Casino Guru Team a wonderful chillaxing weekend 🙂
Greetings,
Barney
No, this is my third and last one. I think the casino is having money problems because yesterday one of the customer service people said something about the payout being delayed "a little" because the amount was so high. This casino is just PATHETIC!!!
YOU WILL ACCEPT MONEY WITHOUT A DOUBT!!!! But the second thing is that support claims, at least for me, that it has no contact with the "responsible department" that processes the payouts.
The last time it was about €4,000, but I have already given up my belief in the payout. This time it's just pathetic how EMIRBET is doing. I mean, they once said that I had to wait so long because many winners were just getting their payouts, aha and then what am I?
Then another lady, Eva or something like that, said that our employees were working so hard and that I should be patient and then the woman said, I would like to thank you for not minding being patient for so long ....
I'm just going to write down everything here that they deducted from me BECAUSE of €5,000. I also believe that the email support address: support@emirbet.com is dead, I have already written 3 emails to them, the first was on November 4th, the second on November 6th, the last one yesterday or the day before yesterday, now it is I dont care too.
The customer service, without shit, IS COMPLETELY POINTLESS + CAN'T GET ANYTHING DONE + CAN'T GET ANYTHING IN ORDER + JUST HOLDS YOU DOWN AND they should actually get rid of it.
What good is a customer service that writes to me but doesn't process my tickets?
I can also count the dots on my blanket if I worked like they do.
I can ONLY ADVISE AGAINST PLAYING THERE. I've already said goodbye to the prize.
Maybe you're luckier than me, I don't have any strength left either, Toni.
I feel completely RUSTED.
With that in mind, I wish you all a wonderful weekend!
This is the third time I've asked my question. Have you played in the casino area or bet there in the past? Or both?
Please answer me this question.
I understood long ago that you were angry. I'm still waiting for my payout.
Oh sorry, I only used slot machines, so no sports betting or live games. What makes the difference?
That every single rotation in the system is checked. When you play in the casino. Then everything will be checked thoroughly. Whether there were errors somewhere. Every single round. That's why my question came up.
Well we'll see how it turns out. Thanks for the reply.
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