Casinorex - general discussion (page 3)

Meaning the problem has been solved. Great. 🙂

I'll notify the Complaint Team right away.

Have a good day. 😉

Dear fellow players,

I wanted to comment on paysafe verification.

I was also asked very kindly, I must say, to upload the transaction with my name and personal data on one page as a PDF.

After much back and forth I figured out how to do it.

Maybe the tip will help one or the other.

1. Go to the Paysafe page on the PC and log in.
2. goes to all transactions
3. selects a date of deposit to the casino
4. then go to the printer in the upper right corner
5. and you can see the transaction with your name, email and customer number on one page.

The whole thing is exactly what the casino needs 🙂

Kind regards and good luck.

I would also like to say that this is the second time I've made more than 2000 euros at casino rex with 40 euros.

You can't always win. But this is one of the friendliest and most helpful casinos I know.

Much luck

Your Pitti

Hi and Congratulations!

That's sweet of you. You probably helped many players by posting this 🙂.

I also think thin the casino would appreciate such a user review! If you like the idea, use this link and write one. 😉

Hello, I have a problem with the casino. This casino won't accept my proof of deposit because it doesn't have my first and last name on it. For this reason I cannot pay out. But they have a confirmation from my bank, which confirms that this bank account belongs to me. Anyone know what to do in this case? My bank only issues the bank statements every month, my first and last name would be there, but I don't get that until the end of the month. And on the sales details of the savings bank (which proves the deposit) is just my Iban .. they blocked me in the chat, which means I have no chance to talk to anyone. They got proof of the deposit, my Iban is there.. and the confirmation letter from the bank confirms that the account with the Iban belongs to me 🤦🏻‍♀️

Maybe try to contact support of your bank to issue you bank statement earlier?

Really sorry to hear about your difficulties with Casinorex. It sounds a lot like a recent experience of mine with Casinonic - and what do you know, it's the same people! It's quite obvious this is the modus operandi of these scoundrels (who are also behind Queenspins, Dundeeslots, and Ricky Casino).

The likes of you and I had to learn the hard way. For everyone else: just stay away!

Hello Ella092.

I would call your bank and ask for a special statement, many players were in the same situation, and I know for certain that they got it in the middle of the month. It just needed an appointment with the bank clerk.

Do you think you can try it too? 🤔

Hello everyone, I have now received my money. Thanks

A big congratz!

We appreciate you took the time to inform us here. 👌