In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.8
Vulkan Vegas Casino has a Safety Index of 9.8, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
Tried this place out on a quiet evening and it went better than I expected. The site is simple and easy to use, which I always appreciate. Found a few games I liked right away and they ran without any lag or glitches. I made a small deposit, used the bonus, and actually ended up with a little win. Cashed it out and the money arrived faster than I thought it would. Didn’t need to contact support much, but the one time I did, they were quick and helpful. All in all, it was a good experience. Everything worked like it should, and I didn’t run into any issues. Would definitely consider playing again sometime.
I have two £500 withdrawals that are still pending after nearly 2 weeks. My first withdrawal took around 4 days but I am being told to be patient because they have problems. I am now feeling that they will never release my funds. No bonuses or promotions are attached to the withdrawals and customer support just repeat the same response.
Still waiting for withdrawals 2 weeks after making them with no sign of payout
Had a smooth time playing here in Rollero. Verification was easy, and the payout for my first withdrawal was quick and hassle-free. The support team was professional, though I did notice that my second cash-out is taking a little longer. Still, I’m happy with the experience and would recommend it.
I’ve had a good experience so far. The games are fun, and I got verified quickly, which made it easy to start playing. My first withdrawal was processed within 3 days, and I’m currently waiting on my second one, which is taking a bit longer but still moving forward. Overall, it’s a solid casino with no major issues.
Transactions were charged on credit card from gamer.store under a merchandise purchase.
When I questioned this, the support email stated "these descriptors do not belong to our casino" I then sent screen shots of the transactions, and let them know my bank had assisted in identifying these as IWild AND sent the deposit history from the site.
No response since, I have emailed several more times, still no response.
I have chatted in pointing out the terrible lie and lack of response, they tell me to email.
I would laugh if it wasn’t sad as I do require their assistance.
Responded to me by email after this review with another untrue comment, pointed this out showed proof.. guess what.. no response.
One would think having proof of regulation violations and unfair business practices would be enough to get some sort of positive resolution but unfortunately this casino does not believe in such things.
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Does not respond to emails
Lies and when point this out with evidence they ignore you
Thank you for sharing your experience, and we’re sorry to hear about the inconvenience. We understand how frustrating this must be, and we truly hope the situation gets resolved as soon as possible. Our team is here to help and will do their best to support you. Best regards, iWild Casino
I used it for esports, but when it comes to withdrawing it asks for 31 days of additional verification for an amount as low as mine, so it's not worth the cost of leaving your balance so small, trapped for so long.
Utilizei ela para esports, porém no momento de sacar ela pede 31 dias de verificação adicional para um valor tão baixo quanto o meu, então não vale o custo de deixar seu saldo tão pequeno, preso durante tanto tempo.
The house is good with great liquidity
A casa é boa com ótima liquidez
It takes 31 days to receive the withdrawal, so there is no justification for such a long time, and my withdrawal is just over 100 dollars or R$ 705, Brazilian reals
Demora 31 dias para receber o saque, ou seja não há justificativa para tanto tempo, sendo que meu saque é de pouco mais de 100 dólares ou R$ 705, reais brasileiros
I switched to another casino today, and I'm happy with my choice. At Opabet, deposits were smooth as vanilla and after a few hours spent in the casino, I even got a great win of 180 EUR. Withdrawal was quick. I tried to contact the CS at around 11.30pm but there was no live chat, However at the morning I found them and asked when the cashback offer will be available for me - kind people.
So i am waiting for my account to be verified which is becoming a difficult task. Was given €5 bonus with a wager of X 1. Got lucky and won €100. I have provided all documentation to verify account ( This will be the 4th time . Chat are helpful and have let me know what the problem has been and resent email today ( 8/4/25) which i did recieve a reply to say that this has now been passed on to look at. It's abit of a shame as the casino has alot of providers avalible so making the verification process easier would be beneficial and for some strange reason some games will not load via WiFi but will with mobile phone data. I will be back with an update as soon as I have one. So accont was fully verified today (9/4/25) and recived money into bank account aswell.
I WOULD STRONLY RECOMMEND YOU DO ACCOUNT VERIFICATION BEFORE DEPOSIT!
I used a bank card that I no longer have as expired so getting proof for that was a bit tricky as they will also want proof of deposits aswell.
You can't withdraw more than €700. I can't delete my account after several emails. They claim they don't speak German and I should write the message in English, which I did. My account still hasn't been deleted. Messages and emails are blocked, but they're still arriving. Unreliable! When making a deposit it says no fee, but the fee will still be deducted! Hands off!
Mehr als 700,-€ kann man sich nicht auszahlen lassen. Konto löschen nach mehreren Mails nicht möglich. Behaupten sie sprechen kein Deutsch ich soll ich die Nachricht in Englisch schreiben, was ich auch gemacht habe. Konto immer noch nicht gelöscht. Nachrichten und Mails blockiert, kommen trotzdem noch an. Unseriös! Bei der Einzahlung steht, keine Gebühr, Gebühr wird trotzdem abgezogen! Finger weg!
Online casino reviews by experts and casino players
On this page, you can find an overview of the top-rated online casinos according to our own dedicated casino review team, as well as according to members of our community, who have the option to submit their casino reviews and ratings here on Casino Guru.
At the top, you will see a section with the best online casinos according to us, evaluated predominantly based on the Safety Index, which reflects the casinos' fairness and safety, as well as other criteria.
Underneath, you will see a section with casinos ranked on their User feedback, which is a score we calculate based on reviews and ratings submitted by members of our community. Underneath, you can browse all user reviews submitted on Casino Guru and learn more about any casino in our database.
Alternatively, keep reading below to learn how we review and rate online casinos, as well as how we collect and treat reviews submitted by other players.
Online casinos reviewed and rated by Casino Guru experts
We review and rate all online casinos that we discover on the internet, regardless of whether they like our review or not. Thanks to this, you will find a review of virtually all casino sites on Casino Guru, helping you discover important information about any casino before playing.
We focus predominantly on the casino's safety and reliability, so that we can help you choose top online casinos that will pay out your winnings without any issues and will not try to take advantage of you in unfair ways.
Clicking the 'Expert review' button will take you to the casino's detailed review, in which you can learn everything you need to know to decide whether you should play there or look for a better online casino. In the detailed review you will find:
The casino's Safety Index calculated based on our review
The casino's pros and cons, as well as some interesting facts about it
The casino's bonuses
Supported languages
Available games
Supported payment methods
The casino's user reviews by members of the community
Detailed explanation of the casino's Safety Index
Forum discussion about the casino
Information about other casinos related to the one you are viewing
Independent casino review and rating team
Our casino reviews are conducted by an independent casino review team with more than 15 members, whose sole responsibility is collecting information about all casinos on the internet and evaluating them based on the collected data.
Thanks to this, our reviews of online casinos can remain impartial and provide great informational value, as our casino reviewers can focus solely on creating reliable reviews and nothing else.
Objective casino review methodology
The casino review team follows a data-driven methodology, according to which they gather the available information about each casino. The collected data is then used to calculate the casino's Safety Index.
Here is an overview of the factors considered in our casino reviews, which go into calculation of the Safety Index:
Casino size – The size of a casino, expressed as its revenues or its number of players, is one of the most important factors. The quality of many big casinos with big revenues has been proven by time and a large number of players. Additionally, their large revenues enable them to pay out big wins without any issues, while smaller sites can struggle because of their worse financial situation.
Complaints submitted by players – Players often complain publicly about online casinos that treat them in an unfair way or try to scam them. We take these complaints into account, deducting points from the casino's Safety Index for each justified unresolved complaint. Considered complaints include those from our own Complaint Resolution Center, but also complaints collected from other relevant websites.
Unfair practices and rules – If we find that a casino has fundamentally unfair rules in their Terms and Conditions or treats players unfairly, we deduct points from its Safety Index. If there are any, the casino's unfair clauses and practices are listed in its detailed review, specifically in the 'Safety Index explained' part.
Positive qualities – In relatively rare cases, we also add points for some positive qualities, for example for having an established network of brick-and-mortar venues or going above and beyond in terms of resolving player complaints.
Related casinos – Other casinos that have a relationship with the casino also influence its review. This influence can be either positive or negative, depending on relevant qualities of the related casinos, and its size depends on the strength of the relationship between casinos.
Unlike our expert reviews, the ones submitted by players come in many shapes and sizes. While there is only one Casino Guru review and rating for each casino in our database, some casinos have hundreds of user reviews that range from terrible to amazing.
When reviewing a casino, users can submit a rating on a five-point scale from Very negative to Very positive, which is very similar to a classic scale from one to five stars.
To make things easier, we calculate an overall User feedback score that ranges from Terrible to Excellent. This should get you an overview of the casino's qualities – as expressed by other player – and make it easier to compare the User feedback of two casinos. However, to get the full picture, we recommend reading the reviews and seeing what players like and dislike.
Note: We only calculate the User feedback score that have received at least 15 reviews from players. We have decided to do this, because we believe that a smaller number of reviews is too low of a sample to base any comprehensive score on, and we wanted to avoid portraying casinos with only a few reviews too positively or negatively.
Things to watch out for when reading user reviews
When reading user reviews and comparing the User feedback score, there are some things you should keep in mind, as they can skew the ratings in a positive or negative direction:
Many online casino players submit a negative review when they are angry with the casino, for example when they feel like they should be winning more than they are. There is a high number of negative reviews of many casinos because of this, which push their overall scores down.
On the other hand, some casinos consider their User feedback score on Casino Guru important, which is why they try to improve it, for example by asking their players to submit a positive review. We are doing our best to detect this and account for it, but these practices may have a positive effect on the User feedback score of casinos that do it.
As you can see, these two effects generally work in opposite directions, so they may cancel out for some casinos, but they can affect the User feedback score of some, too. That said, with how we collect the reviews and work with them, we believe that our User feedback score will give you a good idea of how players view a specific casino.
Finding the best reviewed casino
When selecting a casino to play at, you can look at our expert reviews or on reviews submitted by players. Or, ideally, you can look at both.
There are casinos that have a high Safety Index calculated based on our review process and a low User feedback score, and vice versa. This is because our evaluators and casino players generally look at different things when reviewing and rating a casino.
Our reviews
Our casino reviewers focus on fairness and safety. We want to make sure that any casino we recommend will treat players well and create a fair environment for them, without any significant unfair rules or other negative qualities. Fairness and safety are the top priority for us.
User reviews
Players rate and review casinos based on their personal experience, which may have been both positive and negative. As each of us focuses on different aspects, some reviews may be based on whether we have won or lost, whether we have communicated with a nice or unpleasant customer support representative, or many other things.
This is why individual reviews tend to be all over the place, but they can give you a great overview of which positive or negative things players experience at a casino.
Therefore, the best thing to do is to choose a casino with a high Safety Index, which also has good user reviews that praise things you want from an online casino. If you find such casino, it should be a great fit for you.
Note: If you are new to online gambling in general, we recommend you read our article on how to choose an online casino, in which we go over factors you should consider in detail.
Emphasis on responsible and safe gambling
It is extremely important to approach online gambling in a safe and responsible way. To prevent falling victim to gambling addiction, we recommend you read our article on how to gamble safely. Our section about responsible gambling and problem gambling help also contains other helpful articles about gambling addiction and other related topics.
We have already started collecting information about responsible gambling options – such as self-exclusion, betting limits, reality checks, and more – available at individual online casinos. However, because of the vastness of our database, we do not have the data collected for all casino sites. Once we have it, we will include this information in our review of each casino.
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