HomeOnline Casino Reviews by Experts and Players
Drake Casino Logo
Drake Casino
Safety Index:Very high
Lucky Red Casino Logo
Lucky Red Casino
Safety Index:High
Spinfinity Casino Logo
Spinfinity Casino
Safety Index:High
El Royale Casino Logo
El Royale Casino
Safety Index:High
Rich Palms Casino Logo
Rich Palms Casino
Safety Index:High
Gossip Slots Casino Logo
Gossip Slots Casino
Safety Index:Very high
Red Dog Casino Logo
Red Dog Casino
Safety Index:High
CasinoMax Logo
CasinoMax
Safety Index:Very high
All Star Slots Casino Logo
All Star Slots Casino
Safety Index:High
Roaring21 Casino Logo
Roaring21 Casino
Safety Index:High
Browse all user reviews of online casinos
Active filters: Casino:
Clear all filters
All casino reviews from players

Casino Guru

We want players to understand gambling.

12 hours ago
jackbit.com - these are scammers. My nickname on the site is "neo".
This is not just an accusation.
Here are the main points that should warn you against depositing money into your account at this casino:
- chat support is the most useless support. A simple example - when entering the chat you must indicate your nickname and email, but after connecting to the operator's chat, he will again ask you to indicate your nickname, and when asked why write the same thing again like a monkey - the operator will not be able to give you an answer . All support responses are standard, pre-written template scripts; they do not make any sense, but are only annoying with their stupidity.
Also on the website you can contact support via email support@jackbit.com. But they may not answer you at all if your question is considered unnecessary...
You may also be ignored when writing letters to kyc@jackbit.com - this is the verification department of this casino.

And now the facts that I hope will help you not lose money:
1. My first doubts about the honesty of this casino appeared after 300 USD were written off (stolen) from my account. I noticed this only because the amount is not small. I found out that when you fill out the bet coupon and click the "Place Bet" button, sometimes the bet is not accepted due to an error... but the money will be debited from your account. After debiting, within 1-2 minutes the money is usually returned to your account, but as it turns out, this is not always the case. In my case, I tried several times to place a bet on one event and the bet was not accepted due to an error. As a result, the bet was never accepted, but the money written off for two unaccepted bets of 150 USDT = 300 USDT was not returned to my account. I wrote to the support chat, the operator could not help me, and switched me to a senior specialist. I spent half a day trying to prove to this specialist that I was right, I created a table with all the bets, and a table reflecting the movement of money in my account. This specialist did not even admit the thought of a mistake. assuring me that I'm wrong. In the end, I finally caught him on the discrepancy between his data and mine, and he, with obvious reluctance, agreed to ask his specialists to double-check the data. In the end, they simply returned the stolen money to my account without even an apology.

2. The most interesting thing began when I tried to withdraw USDT from my gaming account to my crypto wallet.
First, I was asked to go through verification on the site. I did everything as required, and I was able to withdraw 250 USD. After that, the next withdrawal was blocked and I was asked to go through video verification. I sent the requested video to kyc@jackbit.com and received confirmation that the video was received, wait for the verification to complete.
A few days later, I asked the support chat about how long it takes to verify a video sent by me, I was told that the standard verification time is from 24 to 48 hours. I indicated that more than 48 hours had already passed, and then they began to answer me with standard phrases - our department is checking the information provided, we will notify you by email about the results of the check.
Today is 03/18/24 and I have not received a single response from this thieving casino. I email them almost every day, trying to get answers to my questions - but they simply ignore me.

For reference, in total I deposited 1108.63 USDT into the account (for the period from 02/02/24 to 02/11/24
I was able to withdraw 250 USD. Currently, these scammers have 2546.49 USD in my account.
I suspect that the casino really does not like players who win, and in the end they simply steal money.
While the story is not over...I will definitely keep you posted on further developments of the situation.
And maybe representatives of the casino will find time and answer my accusations here?)))

I ask everyone to repost this message as much as possible. The truth must win.

I can provide any additional information. information that will help punish fraudsters.

Sincerely, neo.
Read moreRead less
14 hours ago
The welcome bonus is good. I managed to pay out €1500, they also have all the providers you need [hacksaw gaming, pragmatic, Btg etc] so far everything is good. But I waited 120 hours for my payout, which is extremely long considering it's a crypto casino.

Immediately after my money was processed, my account was blocked without any further reason.

You're welcome to test it yourself, but I don't recommend it. Because I had to wait 120 hours for my payment
Read moreRead less
  • Fast verification
  • Nice welcome bonusses
  • 120H withdrawal request
  • Account blocked without explanation
15 hours ago
A large variety of slots of various categories, fast live support. Notifications about the status of withdrawal of funds are sent to email. The withdrawal took 6 days from the moment of the request to my bank card.
  • variety of slots
  • live chat
  • pays
  • payment may be faster
15 hours agoOriginalTranslation
Only made a deposit in this casino in the last week (like everywhere else, you're just a stupid person). You are not a lucky person here.
  • Quick verification
  • Software good
  • Chat ok
  • Hardly any profit
  • Game cancellations
  • Software could be better
  • No VIP bonus
Automatic translation:
16 hours ago
Won £280 between 12th and 13th of march 24 refusing to pay me out not responding to emails tried saying that my bank account doesn’t belong to me contact online chat to be told to wait for team to email
  • Nice games
  • Refused to pay out
  • Don’t respond to emails
19 hours ago
good cosmobet I made a crypto withdrawal request and it didn't take 24 hours to get into the crypto wallet..the only ones who can't withdraw are users who don't have level 2 verification..so far it's safe and. proven to pay...
  • Good site
  • Good promo
  • Real
2 days agoOriginalTranslation
Super sports betting
Lots of fun at the casino.
Great courses.
Amazing Jackpots.
  • Everything quickly
Automatic translation:
2 days agoOriginalTranslation
A really good online casino. It's nice to be able to win some free spins every day. Good selection of games even for a minimal amount.
Big win, lots of Jackpot!
  • Quick deposits - withdrawals
  • All very understandable
Automatic translation:
2 days agoOriginalTranslation
Sports betting is very tempting due to the lucrative odds and they have an interesting selection of sports bets.
In the casino you will find a lot of great games where you also have the possibility of a jackpot and a lot of interesting bonuses.
  • Rates, deposits and withdrawals
Automatic translation:
2 days agoOriginalTranslation
Don't play at that casino! Bonus you don't get even if you say YES, chat is turned off but email replies come immediately!
Very low RTP and the best bet is here if you want to lose money - fast!
  • NOTHING
  • Bonus scam
  • Chat does not work
  • RTP does not exist
  • You must email if you want to close the account
Automatic translation:
Show more reviews (+10)
Showing 1 – 10 of 17,012 reviews
1 2...1702
Go to pageof 1,702 pages

Online casino reviews by experts and casino players

On this page, you can find an overview of the top-rated online casinos according to our own dedicated casino review team, as well as according to members of our community, who have the option to submit their casino reviews and ratings here on Casino Guru.

At the top, you will see a section with the best online casinos according to us, evaluated predominantly based on the Safety Index, which reflects the casinos' fairness and safety, as well as other criteria.

Underneath, you will see a section with casinos ranked on their User feedback, which is a score we calculate based on reviews and ratings submitted by members of our community. Underneath, you can browse all user reviews submitted on Casino Guru and learn more about any casino in our database.

Alternatively, keep reading below to learn how we review and rate online casinos, as well as how we collect and treat reviews submitted by other players.

Table of contents

Online casinos reviewed and rated by Casino Guru experts

We review and rate all online casinos that we discover on the internet, regardless of whether they like our review or not. Thanks to this, you will find a review of virtually all casino sites on Casino Guru, helping you discover important information about any casino before playing.

We focus predominantly on the casino's safety and reliability, so that we can help you choose top online casinos that will pay out your winnings without any issues and will not try to take advantage of you in unfair ways.

Clicking the 'Read Review' button will take you to the casino's detailed review, in which you can learn everything you need to know to decide whether you should play there or look for a better online casino. In the detailed review you will find:

  • The casino's Safety Index calculated based on our review
  • The casino's pros and cons, as well as some interesting facts about it
  • The casino's bonuses
  • Supported languages
  • Available games
  • Supported payment methods
  • The casino's user reviews by members of the community
  • Detailed explanation of the casino's Safety Index
  • Forum discussion about the casino
  • Information about other casinos related to the one you are viewing

Independent casino review and rating team

Our casino reviews are conducted by an independent casino review team with more than 15 members, whose sole responsibility is collecting information about all casinos on the internet and evaluating them based on the collected data.

Thanks to this, our reviews of online casinos can remain impartial and provide great informational value, as our casino reviewers can focus solely on creating reliable reviews and nothing else.

Objective casino review methodology

The casino review team follows a data-driven methodology, according to which they gather the available information about each casino. The collected data is then used to calculate the casino's Safety Index.

Here is an overview of the factors considered in our casino reviews, which go into calculation of the Safety Index:

  • Casino size – The size of a casino, expressed as its revenues or its number of players, is one of the most important factors. The quality of many big casinos with big revenues has been proven by time and a large number of players. Additionally, their large revenues enable them to pay out big wins without any issues, while smaller sites can struggle because of their worse financial situation.
  • Complaints submitted by players – Players often complain publicly about online casinos that treat them in an unfair way or try to scam them. We take these complaints into account, deducting points from the casino's Safety Index for each justified unresolved complaint. Considered complaints include those from our own Complaint Resolution Center, but also complaints collected from other relevant websites.
  • Unfair practices and rules – If we find that a casino has fundamentally unfair rules in their Terms and Conditions or treats players unfairly, we deduct points from its Safety Index. If there are any, the casino's unfair clauses and practices are listed in its detailed review, specifically in the 'Safety Index explained' part.
  • Positive qualities – In relatively rare cases, we also add points for some positive qualities, for example for having an established network of brick-and-mortar venues or going above and beyond in terms of resolving player complaints.
  • Related casinos – Other casinos that have a relationship with the casino also influence its review. This influence can be either positive or negative, depending on relevant qualities of the related casinos, and its size depends on the strength of the relationship between casinos.

Note: You can read more about our casino review process in a dedicated article on how we review online casinos.

User feedback and reviews submitted by players

Unlike our expert reviews, the ones submitted by players come in many shapes and sizes. While there is only one Casino Guru review and rating for each casino in our database, some casinos have hundreds of user reviews that range from terrible to amazing.

When reviewing a casino, users can submit a rating on a five-point scale from Very negative to Very positive, which is very similar to a classic scale from one to five stars.

To make things easier, we calculate an overall User feedback score that ranges from Terrible to Excellent. This should get you an overview of the casino's qualities – as expressed by other player – and make it easier to compare the User feedback of two casinos. However, to get the full picture, we recommend reading the reviews and seeing what players like and dislike.

Note: We only calculate the User feedback score that have received at least 15 reviews from players. We have decided to do this, because we believe that a smaller number of reviews is too low of a sample to base any comprehensive score on, and we wanted to avoid portraying casinos with only a few reviews too positively or negatively.

Things to watch out for when reading user reviews

When reading user reviews and comparing the User feedback score, there are some things you should keep in mind, as they can skew the ratings in a positive or negative direction:

  • Many online casino players submit a negative review when they are angry with the casino, for example when they feel like they should be winning more than they are. There is a high number of negative reviews of many casinos because of this, which push their overall scores down.
  • On the other hand, some casinos consider their User feedback score on Casino Guru important, which is why they try to improve it, for example by asking their players to submit a positive review. We are doing our best to detect this and account for it, but these practices may have a positive effect on the User feedback score of casinos that do it.

As you can see, these two effects generally work in opposite directions, so they may cancel out for some casinos, but they can affect the User feedback score of some, too. That said, with how we collect the reviews and work with them, we believe that our User feedback score will give you a good idea of how players view a specific casino.

Finding the best reviewed casino

When selecting a casino to play at, you can look at our expert reviews or on reviews submitted by players. Or, ideally, you can look at both.

There are casinos that have a high Safety Index calculated based on our review process and a low User feedback score, and vice versa. This is because our evaluators and casino players generally look at different things when reviewing and rating a casino.

Our reviews

Our casino reviewers focus on fairness and safety. We want to make sure that any casino we recommend will treat players well and create a fair environment for them, without any significant unfair rules or other negative qualities. Fairness and safety are the top priority for us.

User reviews

Players rate and review casinos based on their personal experience, which may have been both positive and negative. As each of us focuses on different aspects, some reviews may be based on whether we have won or lost, whether we have communicated with a nice or unpleasant customer support representative, or many other things.

This is why individual reviews tend to be all over the place, but they can give you a great overview of which positive or negative things players experience at a casino.

Therefore, the best thing to do is to choose a casino with a high Safety Index, which also has good user reviews that praise things you want from an online casino. If you find such casino, it should be a great fit for you.

Note: If you are new to online gambling in general, we recommend you read our article on how to choose an online casino, in which we go over factors you should consider in detail.

Emphasis on responsible and safe gambling

It is extremely important to approach online gambling in a safe and responsible way. To prevent falling victim to gambling addiction, we recommend you read our article on how to gamble safely. Our section about responsible gambling and problem gambling help also contains other helpful articles about gambling addiction and other related topics.

We have already started collecting information about responsible gambling options – such as self-exclusion, betting limits, reality checks, and more – available at individual online casinos. However, because of the vastness of our database, we do not have the data collected for all casino sites. Once we have it, we will include this information in our review of each casino.

flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
PragmaticGates_alt
Join our tournament in Gates of Olympus for free!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news