Booi Casino - general discussion (page 3)

If only you stated all of this at the whole beginning, how else should I have known...

I would suggest the complaint to you - if the casino still questions the player's identity, we usually advise setting up a verification call, this is a very powerful tool, and I think it could solve the problem if the casino would willing to cooperate.

I believe that the casino should explain why the passport is so important and can't be replaced by some other documents, so you can consider whether it is worth making one.

That would be fair.

I would like to make a complaint I created an account at booi casino for more than 2 days trying to verify my account I have already sent thousands of photos of my document and always the same excuse low resolution etc I have been trying for two days

I would like to solve this already tried everything and ND

Hello,

I'm sorry to say that, but we allow casinos 14 full days to complete the account verification, till we step in.

I guess that you should focus on finding what seems to be wrong with your documents and then provide them all correctly.

Have you tried to contact support for a concrete answer? Try the terms and conditions as well. Maybe you'll find there a more detailed description about what type and format are allowed.

Let me know which documents in which formats you already tried and what was the reason for the rejection, please.

Hello. Has anyone managed to withdraw their winnings from Booi casino, and how? I can't use Skrill, because Serbian banks don't allow payments to Skrill. Booi is asking for a deposit in order to pay my winnings. If anyone from Serbia has had a similar experience, please help.

Hello,

I'm sure many players have successfully withdrawn from this casino otherwise, the review would not be so good.

I checked the review this list shows supported payment options:

Have you considered using cryptocurrency? Should be the easiest one. Ask the casino to help you out, if you can't decide on your own.

I'll ask testers, but the response usually takes quite some time...

Booi casino its a scamm!

If you want to lose your money completely, then use this casino!

It's simple, I registered at this casino, never played, made a deposit and bet on the withdrawal! Instead, my account was blocked and my money was stolen. The support service says that I have many accounts with the same information, but this is an outright lie - because I do not have and never had any other accounts!

I registered for the first time at this casino, made a deposit and immediately withdrew money - I did not play a single bet. They do not provide evidence! If you want to lose your money completely, then use this casino!

I personally do not understand why would you deposit and submit a withdrawal request immediately without a single bet, but I'm probably missing something.

Anyway, I suggest you submit a complaint in case you agree with an investigation. Who knows, maybe it could help you.

This link allows you to submit one:

https://casino.guru/complaints

Do you like the idea?

does any of you have this too?

was able to visit the site as normal yesterday.

what can I do with the error? 😅 wanted to gamble there

Austria is probably closed now. hence the error 😅

According to the smilies, I would say no money is left trapped in your casino account, right? 🙂

Thank you for the update - I forwarded this error to the Data Team, just to check it out.