chasiti's reviews

Casino Guru

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1 month ago
The site itself is cool. They have a lot of games and often high bonuses. But when it comes to payouts and verification its fully frustrating! I have been waiting for my withdrawal for 10 DAYS now and NOTHING happened. Even though i asked every day to please get verified they told me its not needed. After 10 days they want me to verify and this surely takes several days again! So i have to wait much longer for my withdrawal! Please stay away from this casino if you like to recive your money you are winning!
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  • Payouts taking forever!
  • They dont want you to verify at first! Only when they want you to wait much longer for your payout
1 month agoOriginalTranslation
I want to warn you! Don't play in this casino! I won a nice amount with real money. Unfortunately, due to a hack attack, I blocked my account there because I was afraid of losing my winnings! The casino had assured me several times!!! That I don't have to worry about my winnings, I just have to verify myself first. Of course I did! After the whole process, they canceled my winnings with the reason "we cannot make withdrawals from a closed account" EVEN THOUGH, as I said, they wrote SEVERAL TIMES by email that I would receive my winnings. (No bonus or anything) They also don't respond to complaints. Many sites advertise this junk shop that probably tries everything to avoid having to make any payments! So be warned, play somewhere else instead
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  • Struggling casino
  • Support lies
  • No answers to complaints
Automatic translation:
1 year agoOriginalTranslation
READ THE DISCUSSION ON THE SCATTERHALL FORUM!
Was initially really impressed by the two casinos Spinpirate + Scatterhall. Great bonuses, lots of games, simple design.
However, it is ultimately a single spasm when it comes to paying out winnings! I've been trying to withdraw my winnings for a month and have only received a withdrawal so far! Due to the €500 limit, you can only make a withdrawal if the previous one has been processed. There are always new excuses why there are such problems with the payment system - but in the end nothing happens.
I also sometimes had problems with the deposits. So money was withdrawn from my bank, which did not arrive in my account. After frequent inquiries in the live chat, I was put off again and again that I would be contacted by email in this regard. But I never received an email - but it was 20 days!!!! LATER the money suddenly appeared on my balance... Would have saved me a lot of nerves - if I had never played/especially never won there
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  • max cashout 500€
  • PAYOUTS TAKE FOREVER!
  • Support is often no help and comes with copy/paste messages
Automatic translation:
1 year agoOriginalTranslation
Edit: Check out the discussion forum here on Casino Guru!!!! 🚩
FOREVER WAITING FOR PAYOUTS!! If you want to keep your nerve - DO NOT PLAY THERE!!
Edit: Verification finally through after 6 days of waiting...Payout since 7.3. to "pending". I'm curious when it will finally arrive. Due to the €500 cashout limit, it will probably be a few weeks\months (?😅) before I have received all the money

.
Was initially really excited about the huge range of games and the great, high, almost daily bonuses.
I also registered with Spinpirate at the same time. I then landed a super hit at Scatterhall and then wanted to cash out the money. I also immediately uploaded my KYC documents (at the same time also to Spinpirate) - after almost 5 days still no feedback at Scatterhall. Funnily enough, I got an email from spinpirate 1 day later that my account was verified....very annoying. The support couldn't really help me either and I'm worried that my money won't be paid out to me. They also have a €500 "daily" withdrawal limit. It doesn't quite hit every day as you have to wait for the payment to go through to initiate a new one. If you have more to pay out, it seems to take forever. I'm really scared of not receiving my money...
If I get my money without any problems and my KYC is finally done, I'll be happy to give more stars...
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  • great game offer
  • super high bonuses
  • €500 withdrawal limit
  • KYC & withdrawal take forever
Automatic translation:
1 year agoOriginalTranslation
After many problems with this casino I have to give a review.
Put a lot of money into this casino about 2 years ago. It should be mentioned here that I have NEVER used a bonus there. No welcome bonus or anything else. On some days I deposited several 100€ - but mostly never won - so I could never request a withdrawal. One day when I was playing at Boo Casino and after several deposits I won around €400 which I then wanted to withdraw. In the next few days, however, my payout was rejected and I only had €100 left in my player account. - Which of course I didn't understand. This happened because the casino had credited me with €5 bonus credit BETWEEN several hundred euro deposits without my consent or anything else. Of course I hadn't noticed this with the high turnover. The max. cashout of this "bonus" was 100€ and thus completely devalued my real money of "100€". So my prize was cancelled. Then complained, but was then unfortunately classified as "unjustified". unfortunately. Had I known about the bonus or accepted it myself in any way, I would have felt guilty - but I didn't. very annoying for me. The casino has also not been accessible from Austria for some time. Can also do without it and recommend everyone to AVOID this casino!
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Automatic translation:
1 year agoOriginalTranslation
applied for the 300% deposit bonus. due to fewer payment methods, i wanted to choose cashtocode because paysafecard was not an option. but didn't work. In the live chat it was then said - yes, unfortunately it's not possible. was then buy a €50 bitcoin bon...1. transaction failed. I then applied for a chargeback and a transaction fee of €10 was deducted from me. it was just a spasm...
when I started playing, I noticed that a great many games didn't work. was very, very nerve wracking.
I can't say much about the payout because I didn't win anything xD
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Automatic translation:
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