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Betsolino Casino - general discussion (page 9)

6 months ago by davex3
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54,334 views 591 replies |
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5 months ago

Nope, total silence. Email actually never responded to me, chat says to contact email.

The only hope I have is that my bank will be able to do the chargeback of the transaction. I also contacted the payment provider that they have their account in, so they promised to do the internal investigation on possible fraud.

Contacted Noda to see if they actually made the withdrawal, but never heard back from them.

I also think to contact some authorities in the UK, because Betsolino Limited is a company in UK and they manage the casino.

5 months ago

The same here, nothing has ever been answered to the email, I'm quite sure that we've all been scammed, we won't get any money, hopefully the officials will close this Casino so they don't dare to scam people anymore, I myself have 340€ available

Automatic translation:
5 months ago

I was assigned a VIP manager who credited me with €50 with a x3 wager.

The VIP Manager also has his own email address.

But I'm not getting any replies to my emails either. The live chat told me that my withdrawal will be processed this week, which should be today or tomorrow.

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xSerious169
5 months ago

Yeah, surprisingly I got the same message last week.

The funny thing was that I made a single deposit and did not play at all with it and somehow they had given me the VIP status.

Inrel19
5 months ago

Who is your VIP manager? Emily too?

Automatic translation:
xSerious169
5 months ago

Yes, the same one.

Inrel19
5 months ago

you get answers to your emails

from her?

Automatic translation:
xSerious169
5 months ago

Have you received your withdrawal?

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Inrel19
5 months ago

Have you received your withdrawal?

Automatic translation:
Pekkaaho80
5 months ago

No

Automatic translation:
xSerious169
5 months ago

The chat clerk told me that I will hear from you in the next few days, it has been saying the same thing all along

Automatic translation:
5 months ago

No money received here neither… Tha chat host says: don’t botter you’ll receive the amount very soon…

5 months ago

I got to chat with it when I didn't log in to my account, I chatted as a guest at first and then asked for an email address and checked if the connection had been made, but it's good to live in hope that someday I'll get the money out, I'll keep you updated

Automatic translation:
5 months ago

We appreciate it and will wait for the good news.🙏

xSerious169
5 months ago

No, no answers.

Pekkaaho80
5 months ago

No, I have no hope any of us will. I find it very sad that Casinoguru still promotes this casino on their website when there is a situation like this happening.

Inrel19
5 months ago

So hopefully the casino guru will get us the money for promoting this casino

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5 months ago

I just got my money casinoguru can remove the complaint

Automatic translation:
Pekkaaho80
5 months ago

Ah that’s great! Congratulations, how long have you wait for it?

Pekkaaho80
5 months ago

Super!!!

5 months ago

Ah that’s great! Congratulations, how long have you wait for it?

5 months ago

On 1.7 I made a withdrawal and just after my winnings came I was sure that I wouldn't get it, luckily I did 🙂

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Pekkaaho80
5 months ago

That’s great, I’m very happy for you! But in the future choose an other casino 😉

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