Betsolino Casino - general discussion (page 7)

Is there someone who had ever had money withdrawn successful at this casino?

I've been waiting a week for them to do it, I've sent all the documents, they don't answer anything, the chat just says wait, will I ever get my money back

How is it going with your withdrawal, please? Any news?

I saw that you have successfully submitted the complaint here, where our team needs to wait a few more days before they can intervene, so hopefully you will be able to get verified before the 14-day time period passes.

Is there any update by now, perhaps?

There’s nothing changed in my situation. Withdrawal status in the casino website is ‘ok’. But still no money on my bankaccount or Skrill account. The withdrawal should be transferred with ‘noda’ I don’t know what that is. I also don’t have any transaction ID number or reference. The casino doesn’t react on my emails anymore.

Yeah, unfortunately we were all just scammed by this casino. They make it seem like withdrawals are done, but they actually never make them.

There have already been some who have received their money.

Don't always think so negatively, just be patient. I've also been waiting for 12 days, but I'm sure I'll get my money.

I’m just trying to understand how can I think positively in this situation. My money has been withheld by the casino for almost 3 weeks now. According to their website withdrawal has been made on Thursday last week, so it should have been in my account already.

Live chat cannot provide anything, email does not respond also. Is there anything positive in this situation? Am I missing something?

Please keep us informed about any updates.

"Noda" could be a third-party payment provider, I would say.

Hopefully, you will receive the money soon.🤞

Have you thought about filing a complaint? Our team could help out by taking a look into this issue.

What do you say?

Hi, nothing has happened to me when I asked ten times today in the chat he said am I bored and blocked me now I can't even chat 😥

I don't think I'll ever get my money, they haven't even sent me a kyc even though I've waited a week, put in the documents three times and now they blocked me in the chat😢

Did you guru guys no that Betsolino has your logo on their website with link? They present you as an partnership. But I don’t think you’ll be happy to be linked at a casino that is a big scam!

?now I didn't understand what you meant??

So your account is not verified at this casino yet, right? Did you send all the documents needed? Sometimes it may take a bit longer, especially if it comes to the first withdrawal. That is why we give casinos 14 full days, as it was already explained to you.

Just try to be patient and keep us informed about any updates, please.

Thank you for the information. I hope that your complaint will be resolved soon and that everything will be fine, so the casino will get a chance to prove that they are able to pay. Fingers crossed.🤞

I have submitted all the necessary documents three times, I have not received any answer, I just have to wait, I will be in touch with you

You must ask in the live chat whether your verification is complete

They blocked me in live chat when I asked several times where my withdrawal is, he asked if I'm bored and blocked me, I can't ask from there😥

I am just wondering if the documents were in the right format and of good quality. It is very important when it comes to approving documents in order to pass the verification. Are you aware of this, perhaps?

We will wait for the updates here.