BC.Game Casino - general discussion (page 17)

I should have checked it sooner.. as I was searching on the web, I found it here.. and I see that a lot of people here have a problem, in any case, I will not use any online casino again..

Please stop to share wrong accusation's around the forum.

I can see that you don't get the point of what Radka was saying to the other user just because you were not aware of any previous conversation.

You were already warned before to stop accusing around this forum; we are a safe place for everyone to express their opinion.

Hello there.

Have you been active on all of those accounts, if I may ask?

There could be some possibility our complaint team could help. Just file a complaint here, and we will surely have a look into this.

It is against the rules in most online casinos to create multiple accounts, and it should always be stated in the terms, which is really wise to read before even depositing.

first of all, thank you for the answer.. yes, I was active, but not for one day on several accounts, always on one day.. it was not about course bets, receiving a bonus or an online casino (blackjack, roulette), just slots.. yes, unfortunately, I read that only then.. my fault

Sorry about it, but hopefully you'll know better next time.

Yet how can they expect players to follow T&Cs when they do not follow them? The player has been a victim here of the casinos half baked approach. All they need is an identifier such as mobile number which is more difficult to change. That way people can't make multiple accounts. Also, they can find duplicate deposit methods...so again...why not stop the deposit from the player rather than allow it and then decline the withdrawal? So many questions but BC.Game sure won't answer.

did you have the same problem and have you created more accounts? how did it turn out?

did you also have the problem with the accounts? how did it turn out? have your accounts been locked and you can't use the site?

My problem was that they continued to allow the creation of new accounts despite requesting exclusion on each and every one of them. They allowed deposits from the same methods, some withdrawals, never asked for KYC and don't really understand what the words "severe gambling issues" means even when sending pyschologist reports etc showing how bad it is. They allowed deposits from the same wallet, same IP, same device without question.

yes i was also allowed deposits and withdrawals to the same wallet.. so you don't have access to bc game anymore? or can you create a new account? I definitely don't want to have anything with sty casinos after this experience and I will request to cancel the account when this is resolved

Last month, after almost 2 years of trying, I was able to follow Self Exclusion on BC.Game and I cannot create new accounts - well theoretically I can create new accounts, but they block the wallet/IP apparently.

Hi Radka, is there a way of tagging the BC.Game rep to look at this thread? Literally gone back through my emails - 27 emails sent over 5 email accounts to attempt to speak to them since June - number of responses, zero. Surely their rep here is more responsive? Although I have a lawyer who is dealing with the case in Curacao I still would like to seek their final response - they don't realise that by ignoring they are making the case against them stronger!

They didn't ask anything...that is the point. All they have ever replied with is something about UK players not being allowed, they literally haven't done anything else.

We surely believe that this could be avoided if there was software implemented. But it always depends on what you have to include in the registration form and if it could be somehow detected by the system.🤷‍♀️

The casino representative is able to see all the posts in the thread and can react and answer at any time.

I'll tell you what they require Romi - Email Address, password. Literally that is it, nothing else. That is why these problems arise....500 Casino are the same. It is easy for these companies to make a minor change, not impactful at all, to cover themselves...yet because they know they don't have to do it they just continue.

Are they? Well....lets see if they answer...because they sure as hell don't answer emails, like not even an acknowledgement of emails, nothing. We all want situations resolved fairly...but they are not currently playing fair because they ignore everything.

but beware of the 500casino, my friend was warned that his second account was closed and he couldn't play, so he could put the funds back in his wallet and send them to an account he already had... that's my experience

Anyone know if the 4 part bonus system (180%, 240%, 300%, 360%)for BC game includes sports? Multiple sources say different things and it says on the Casino Guru wagering requirements section that its only for slots.