Alf Casino - general discussion (page 4)

I haven't received the selection yet, I'm still waiting for it... from 26.9.

What amount is it? Nothing for me yet.. I have withdrawn 1000€ and I have another 13000 in it but I don't see them giving it

That's why you have a complaint and if nothing happens and the casino doesn't pay you, we will contact them. We just need to wait until our team has gathered everything we need to make this happen. I know it's not the best position to be in, but we'll have to wait. 😕

I also still have no choice... I've been waiting for it since 9/26, when I get to support, I get the same answer - wait, they have a lot. What should I do? How long should I wait?

Only with group complaints here on the guru maybe they will help.. because they have alf casino as a very high security index 

So how is it possible that the selections do not go when he has such a rating? Somehow I don't understand it at all.

I wanted to read your complaint, but unfortunately I cannot open it. I don't see any other complaints about this casino either.

Today they paid me €750

Unfortunately, if the casino has "a lot" of it, there's nothing you can do about it, the player simply has to wait until it's his turn. I understand that it's annoying, but on the other hand, it's a matter of time. I'm afraid that no one here will specifically say when your selection will be processed.

Hold on a little longer.

I understand that from your point of view "withdrawals are not going", but it is more about the fact that there is currently a delay. Our Safety Index, if you are interested, expresses the probability that the casino will pay out the winnings, but it does not set a time horizon, because unfortunately it is simply not measurable. In addition, this assessment hardly covers temporary fluctuations from normal. So, the second most important question that players want to know the answer to is not hidden in the Index but in user reviews or complaints. It is clear to me that it can be complicated and not very intuitive, so we will be happy to answer any questions related to it here.

I'm glad to hear it! And when did you apply for the selection? Did they send you the full amount?

23/9/2024 3 withdrawals were made 2 (€250) and 1 (€500) today I saw €750 in my account and the other €250 was canceled today I made another withdrawal but €500 so this probably means in 10 I will be fine for days🙁

Even so, I'm really glad that you got the choice, even if not all of it. Let me know if the other money has arrived. I hope to receive it by the end of the week.

I will state right away that it is due to regulations in the Czech Republic "Unfortunately, in order to comply with local regulations, we cannot show you a review of this casino." If you have a VPN, I recommend switching to a country that is not so regulated (for example, Andorra is not a bad location for these needs) and whose residents are accepted by the casino. Respectively, it will differ depending on which casino and its complaints you want to look at.

Will you try it?

I hope you get them too.. I want to think it's a bad time for Alf casino and it will give everyone money

I thought so, but unfortunately I don't have a VPN and I don't even plan to get one.

Surely understand that. Unfortunately, there is nothing much we can do about it this way.🤷‍♀️

Anything new from the casino?

No, not yet ... today is 7 days since I applied for the withdrawal... I can't feel the first day (26th)

I understand, of course, it doesn't matter at all, I just wish it was possible to know about it.

I'm sorry that there isn't much we can do right now, on the other hand, I really think that if the problem is really just slow payouts, the whole "solution" will only be a matter of time. I hope you get on the payline at the casino very soon. Try to hold on.

We're keeping our fingers crossed that it doesn't last long! 🤞🤞