Alf Casino - general discussion

If you want to discuss anything related to Alf Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hey 🙂 Wanted to share my experience with the casino so far. I've been playing at Alf Casino for a while and now I've won 8k. The first 2.5k withdrawals hit my wallet within 1 business day (thanks, Vasil). If the rest comes so quickly, I can only say: Top casino with a perfect selection of games! I will keep reporting.

Hi Testi99,

thank you for your experiences, can you share a little more about the verification process and game selection 😉. I guess those details can prove useful too.

Anyway, congratulation🎉 and keep us updated.

Unfortunately, Alf Casino is one of the casinos that lure with bonuses, by mail and when you are logged in, but do not give a bonus!

The laconic sentence comes in the chat, as with all casinos that have the same dubious procedure "The management has decided so and that is indisputable" So an arbitrariness by the casino! I think such casinos should be avoided, that's actually fraud !

Hello,

am correct if I say that the casino usually decides not to provide you with the bonus because of your gaming history or deposit history? The point is that receiving such an email is just like a notification. Other factors such as administrative decisions, must be taken into the consideration. Would be good to provide you with an honest explanation, of course.

I understand you feel cheated.

Well, actually the verification went well. Unfortunately, payments are somewhat delayed. But basically it's ok.

I was hoping for some good feedback on any casino today 😀.

At least it goes for the verification.

How much delayed the payments usually are, please?

So once it went very quickly. Another time they were still not processed within two days.

Hi there,

I possibly misunderstood your previous post, so allow me a question, are you currently waiting for a delayed payment? I thought you were already paid. 🤔

Hello.

Rabidinv Alfcasino.

The truth is that there is very little transparency in them, since as a result of a problem with a payment in a game that they do not want to investigate, I realized that they do not have a gaming license.

When you ask them they ignore you and do not respond to your emails.

It seems totally unfair to me that they operate without a license, and I do not consider them responsible in terms of safe gaming for the user. I also understand that they manipulate some games.

I have filed a complaint and requested a refund of the deposits for these reasons, and I am waiting to take legal action against the group, since in their database they have a compulsive gambler and do not take any type of action. Are a lot of things

Finally, if that doesn't seem like a good enough reason, I understand that whether or not you have a license is not important. Why do you put casinos with false or unlicensed licenses on alert on your website?

I find it a worrying matter, that's all.

Thank you

Hi, I moved your post under the casino you are writing about and I am sorry about your situation and that you are having problems. 

But as far as the license is concerned, according to our system this casino has a license. Do you have a screenshot or something like that where you can see that the casino doesn't have it ? 

I also noticed that this casino doesn't accept players from France, which is quite a concern if you went there to play. Did you see that too ? 

However, I noticed that you filed a complaint, so let's see where our team gets, even though I saw that Nick asked you for evidence that you don't have. 

As far as legal action is concerned, I think you will need to use them there as well, to somehow support or defend your point of view. What do you think ? 

Hello,

Thank you for your message.

The casino does accept players from France, in fact in its Terms and Conditions it does not appear as a prohibited country.

Regarding the license, the name or number does not appear in their Terms and Conditions or in the footer, when you contact them they do not give you any type of response regarding the license, they do not provide any type of information.

The truth is worrying.

Hi, I also noticed that the casino doesn't have it in the Terms and Conditions, which would probably be quite appropriate if it did. 

As far as the license is concerned, I'll forward it to our data team to verify it and take a look at it. 

However, we'll see where things go from here. I hope everything can be sorted out. 

Nothing has been resolved, in fact, you have closed my complaint against the casino, when it does not respect the rights as a consumer, they respond to complaints. Since I don't have a license, I can't complain to the authorities. What are you waiting for to alert the players of your website?

Hello.

I believe the complaint's summary says it well:

"

Unfortunately it is not how it works. You registered in the casino and accepted their terms. You can't register, deposit lose all balance then just request for a refund based on the fact that you did not check the casino details prior to registering.

If you country has it's own laws against gambling, it is up to you to follow them and unless the casino restricts a specific country, players from there are allowed to register.

As mentioned above, the complaint will be now rejected as there were no relevant proof provided by you so we can't proceed in resolving it.

"

I'm sorry, you should learn from this experience at least.

I have reached an agreement with the casino, could you please delete all my data, comments and account from your forum which is of absolutely no use? Thank you

Hello

I just want to warn players not to play at alfcasino. My winnings were withheld from me and not paid out. Even with the help of spieleguru nothing would be achieved. If this casino needs to give players here profits not to have fun with my money. But NEVER AGAIN ALF CASINO

They are from Rabid NV, this company usually blocks players' accounts saying they violated some term, they do everything they can to avoid paying players.

Hello.

I'm quite convinced you should check the complaint's progress, simply because there are details suggesting things are a bit different. Maybe you can mention that even here on the forum, perhaps?

Can you respond to that, please? Feel free to use this complaint link.