Hello,
I was just playing joker city slot on drake casino,
Betting 15$ per spin and got the freespins inthe game.
After the first spin in the freespins i won 6$ after that it was just loading until the connection was lost and i got kicked out from the game.
I checked my internet connection and it was nothing wrong as i entered other websites without any issues.
Then i reloaded the game 2 times till i could enter it again but then my freespins were gone and i had only won 6$ in total from taht first freespins.
I contacted support and they said i had won 3$ three times and then 12$ one time which i can not even find in my gaming transaction history.
I can only see the win from the first spin in the freespins of 6$.
I asked for a replay video or picture of my last spins but they say they dont have this.
This is very strange to get kicked out from a slot game while having freespins betting 15$ per spin to then return and they tell you you won basicly nothing.
i will send you printscreens of both my gaimng transaction history and the chat with the support.
If what they say is true why can i not see the winnings in my transaction history and only the win of 6$ that i got on my first spin in the freespins.
Thank you in advance
Hello,
I was just playing joker city slot on drake casino,
Betting 15$ per spin and got the freespins inthe game.
After the first spin in the freespins i won 6$ after that it was just loading until the connection was lost and i got kicked out from the game.
I checked my internet connection and it was nothing wrong as i entered other websites without any issues.
Then i reloaded the game 2 times till i could enter it again but then my freespins were gone and i had only won 6$ in total from taht first freespins.
I contacted support and they said i had won 3$ three times and then 12$ one time which i can not even find in my gaming transaction history.
I can only see the win from the first spin in the freespins of 6$.
I asked for a replay video or picture of my last spins but they say they dont have this.
This is very strange to get kicked out from a slot game while having freespins betting 15$ per spin to then return and they tell you you won basicly nothing.
i will send you printscreens of both my gaimng transaction history and the chat with the support.
If what they say is true why can i not see the winnings in my transaction history and only the win of 6$ that i got on my first spin in the freespins.
Thank you in advance