HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,251Opened837Unresolved5,800Resolved13,738Rejected22,876
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Spassino Casino - Player’s struggling to receive a refund.

Unresolved Submitted: 10 Jan 2022
Black points: 60
Disputed amount: $40
Safety Index 7.7 Above average
Our verdict No reaction policy

OlympusPlay Casino - The player's deposit was not credited.

Unresolved Submitted: 09 Jan 2022
Black points: 74
Disputed amount: £180
Safety Index 3.8 Low
Our verdict No reaction policy

Vegadream Casino - Player wasn't stopped from opening an account.

Unresolved Submitted: 09 Jan 2022
Black points: 40
Disputed amount: €665
Safety Index 6.8 Above average
Our verdict No reaction

Alphawin Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 07 Jan 2022
Black points: 181
Disputed amount: 1,500 лв
Safety Index 9.4 Very high
Our verdict Insufficient evidence from casino

Woopwin Casino - Player’s struggling to complete account verification.

Unresolved Submitted: 07 Jan 2022
Black points: 490
Disputed amount: €1,200
Safety Index 5.5 Below average
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Jan 2022
Black points: 13
Disputed amount: €200
Safety Index 0.8 Very low
Our verdict No reaction policy

Vegadream Casino - Player has been accused of playing restricted games.

Unresolved Submitted: 05 Jan 2022
Black points: 43
Disputed amount: €2,000
Safety Index 6.8 Above average
Our verdict No reaction policy

Four Crowns Casino - Player’s withdrawal has been delayed for four months.

Unresolved Submitted: 05 Jan 2022
Black points: 268
Disputed amount: €5,000
Safety Index 0.0 Very low
Our verdict No reaction policy

SlotsNBets Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Jan 2022
Black points: 33
Disputed amount: £242
Safety Index 3.6 Low
Our verdict No reaction

Four Crowns Casino - Player’s withdrawal hasn’t been processed.

Unresolved Submitted: 03 Jan 2022
Black points: 289
Disputed amount: £3,400
Safety Index 0.0 Very low
Show more complaints (+10)
Showing 5,071 - 5,080 of 5,800 complaints
1...507 508 509...580
Go to pageof 580 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.