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All41,173Opened804Unresolved5,427Resolved13,006Rejected21,936
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Our verdict No reaction policy

24M Casino - Player’s attempts to self-exclude himself have been overlooked.

Unresolved Submitted: 15 Feb 2021
Black points: 228
Disputed amount: €1,000
Safety Index 1.8 Very low
Our verdict No reaction

Gallo Casino - Player’s attempts to close her account have been ignored.

Unresolved Submitted: 14 Feb 2021
Black points: 280
Disputed amount: €750
Safety Index 5.6 Below average
Our verdict No reaction policy

Jokerino Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 13 Feb 2021
Black points: 45
Disputed amount: €100
Safety Index 2.1 Very low
Our verdict No reaction

Bollywood Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 12 Feb 2021
Black points: 19
Disputed amount: 2,500 INR
Safety Index 4.9 Low
Our verdict No reaction policy

CasinoMarriott - Player’s withdrawal has been delayed.

Unresolved Submitted: 10 Feb 2021
Black points: 84
Disputed amount: €2,400
Safety Index 3.8 Low
Our verdict Regulator: Player was right

TodoSlots Casino - Player’s criticizing Responsible Gaming practices.

Unresolved Submitted: 08 Feb 2021
Black points: 145
Disputed amount: €600
Safety Index 8.9 High
Our verdict Justified complaint

Kim Vegas Casino - Player’s struggling to complete the account verification.

Unresolved Submitted: 08 Feb 2021
Black points: 726
Disputed amount: €600
Safety Index 6.5 Above average
Our verdict No reaction

Trust77 Casino - Player’s winnings have been voided.

Unresolved Submitted: 08 Feb 2021
Black points: 173
Disputed amount: 2,400 RM
Safety Index 4.8 Low
Our verdict Insufficient evidence from casino

CryptoBet Casino - Player’s account has been banned.

Unresolved Submitted: 06 Feb 2021
Black points: 601
Disputed amount: $1,203
Safety Index 4.9 Low
Our verdict No reaction

Crypto Fair Play Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 06 Feb 2021
Black points: 216
Disputed amount: €250
Safety Index 5.6 Below average
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