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Our verdict Uncertain case

777 Casino - Player’s account has been taken over by a different person.

Unresolved Submitted: 29 Mar 2020
Disputed amount: €50
Safety Index 7.5 Above average
Our verdict No reaction

Goal2U Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 28 Mar 2020
Black points: 1,361
Disputed amount: 18,171 RM
Safety Index 3.0 Very low
Our verdict No reaction policy

Stay Lucky Casino - Player has requested self-exclusion four months ago, but it wasn’t accepted.

Unresolved Submitted: 26 Mar 2020
Black points: 15
Disputed amount: £30
Safety Index 2.0 Very low
Our verdict Unreasonable excuse

BitcoinBet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 24 Mar 2020
Black points: 2,799
Disputed amount: $3,500
Safety Index 3.5 Low
Our verdict Justified complaint

Wager Beat Casino - Player’s winnings from No Deposit bonus have been cancelled.

Unresolved Submitted: 22 Mar 2020
Black points: 1,488
Disputed amount: A$25,000
Safety Index 3.3 Very low
Our verdict No reaction

1ACasino - Player’s struggling to complete KYC verification.

Unresolved Submitted: 22 Mar 2020
Black points: 499
Disputed amount: €921
Safety Index 2.5 Very low
Our verdict No reaction

GW Casino - Player’s winnings from bonus play have been cancelled.

Unresolved Submitted: 21 Mar 2020
Black points: 109
Disputed amount: A$5,000
Safety Index 4.0 Low
Our verdict No reaction

Sin Me Casino - Player’s winnings have been voided.

Unresolved Submitted: 19 Mar 2020
Black points: 100
Disputed amount: €45
Safety Index 5.0 Below average
Our verdict No reaction

1ACasino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Mar 2020
Black points: 339
Disputed amount: €1,383
Safety Index 2.5 Very low
Our verdict Insufficient evidence from casino

PureWin Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 11 Mar 2020
Black points: 242
Disputed amount: 45,000 INR
Safety Index 6.0 Below average
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