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All41,173Opened804Unresolved5,427Resolved13,006Rejected21,936
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Our verdict Technical glitch

CasinoMarriott - Player has experienced a technical glitch.

Unresolved Submitted: 21 Feb 2021
Black points: 1,336
Disputed amount: €11,000
Safety Index 3.8 Low
Our verdict No reaction policy

Hyperino Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 21 Feb 2021
Black points: 60
Disputed amount: €600
Safety Index 9.0 Very high
Our verdict No reaction

Play24Bet Casino - Player’s struggling to withdraw his winnings from bonus spins.

Unresolved Submitted: 21 Feb 2021
Black points: 362
Disputed amount: €1,400
Safety Index 2.4 Very low
Our verdict No reaction

Gallo Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 20 Feb 2021
Black points: 211
Disputed amount: €500
Safety Index 5.6 Below average
Our verdict No reaction

BetBull Casino - Player’s requesting all deposits to be refunded due to existing registration with Gamstop.

Unresolved Submitted: 19 Feb 2021
Black points: 111
Disputed amount: €200
Safety Index 8.2 High
Our verdict No reaction policy

Spin Million Casino - Player’s bonus winnings have been voided.

Unresolved Submitted: 18 Feb 2021
Black points: 125
Disputed amount: C$6,500
Safety Index 2.8 Very low
Our verdict No reaction

BetterDice Casino - Player has succeeded in opening an account from a restricted country.

Unresolved Submitted: 17 Feb 2021
Black points: 2,748
Disputed amount: £8,214
Safety Index 3.6 Low
Our verdict No reaction policy

Hyperino Casino - Player’s withdrawal has been reversed.

Unresolved Submitted: 17 Feb 2021
Black points: 201
Disputed amount: €3,400
Safety Index 9.0 Very high
Our verdict No reaction

Coral Casino - Player’s experiencing difficulties withdrawing their winnings.

Unresolved Submitted: 17 Feb 2021
Black points: 15
Disputed amount: $144.76
Safety Index 9.8 Very high
Our verdict No reaction

Casino Astral - Player’s withdrawal has been delayed.

Unresolved Submitted: 16 Feb 2021
Black points: 187
Disputed amount: €550
Safety Index 5.6 Below average
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