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All41,175Opened805Unresolved5,427Resolved13,006Rejected21,937
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CasinoMarriott - Player’s withdrawal has been delayed.

Unresolved Submitted: 03 Mar 2021
Black points: 35
Disputed amount: €700
Safety Index 3.8 Low
Our verdict No reaction

Gallo Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 02 Mar 2021
Black points: 742
Disputed amount: €3,043.2
Safety Index 5.6 Below average
Our verdict No reaction

Play24Bet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Mar 2021
Black points: 2,433
Disputed amount: €8,000
Safety Index 2.4 Very low
Our verdict No reaction

Slots Cafe Casino - Player’s questioning weekly withdrawal limits.

Unresolved Submitted: 01 Mar 2021
Black points: 1,002
Disputed amount: NZ$10,700
Safety Index 6.3 Below average
Our verdict No reaction policy

Betway Casino - Player’s deposit has never been credited to his casino account.

Unresolved Submitted: 01 Mar 2021
Black points: 4
Disputed amount: 650 INR
Safety Index 9.3 Very high
Our verdict No reaction policy

CasinoMarriott - Player’s withdrawals have been delayed.

Unresolved Submitted: 27 Feb 2021
Black points: 105
Disputed amount: €3,349.15
Safety Index 3.8 Low
Our verdict No reaction

Bonzo Spins Casino - Player is trying to verify her account.

Unresolved Submitted: 23 Feb 2021
Black points: 60
Disputed amount: A$350
Safety Index 6.4 Below average
Our verdict No reaction policy

Casino MGA - Player’s winnings from real money play have been reduced to €500.

Unresolved Submitted: 23 Feb 2021
Black points: 361
Disputed amount: €4,000
Safety Index 2.2 Very low
Our verdict No reaction policy

CasinoMarriott - Player’s experiencing problems with a Free Spin bonus.

Unresolved Submitted: 23 Feb 2021
Black points: 70
Disputed amount: €5,000
Safety Index 3.8 Low
Our verdict No reaction

Lord Lucky Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 22 Feb 2021
Black points: 1,031
Disputed amount: €10,000
Safety Index 8.0 High
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