HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44445Opened959Not solved5561Solved12535Rejected25390
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Against fair gambling

Black points: 75
Disputed amount: €103.07

OrientXpress Casino - Player’s winnings have been confiscated due to the 30% maximum bet rule.

OrientXpress Casino
Safety Index:Very low Submitted: 05 Dec 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 225
Disputed amount: €4,000

Hyperino Casino - Player’s account has been blocked.

Hyperino Casino
Safety Index:Very high Submitted: 04 Dec 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 24
Disputed amount: 1,000 INR

10Cric Casino - Player’s deposit has never been credited to his casino account.

10Cric Casino
Safety Index:Above average Submitted: 04 Dec 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 77
Disputed amount: £400

Harry's Casino - Player’s withdrawal has been delayed.

Harry's Casino
Safety Index:Very low Submitted: 04 Dec 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 924
Disputed amount: A$25,000

Ozwin Casino - Player’s attempts to close his account have been overlooked.

Ozwin Casino
Safety Index:Below average Submitted: 03 Dec 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 227
Disputed amount: €2,670

Svenplay Casino - Player’s struggling to verify her account.

Svenplay Casino
Safety Index:Low Submitted: 03 Dec 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 309
Disputed amount: €4,800

Speedybet Casino - Player withdrawal has been delayed.

Speedybet Casino
Safety Index:Very high Submitted: 03 Dec 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 82
Disputed amount: £440

Harry's Casino - Player’s withdrawal has been delayed.

Harry's Casino
Safety Index:Very low Submitted: 03 Dec 2020
Unresolved Our verdict

Delayed payment, likely paid

Black points: 60
Disputed amount: €10

888 Casino PT - Player’s withdrawal has been delayed.

888 Casino PT
Safety Index:High Submitted: 03 Dec 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 60
Disputed amount: £225

Turbonino Casino - Player’s account has been blocked and winnings confiscated.

Turbonino Casino
Safety Index:High Submitted: 02 Dec 2020
Show more complaints (+10)
Showing 5,041 - 5,050 of 5,561 complaints
1...504 505 506...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news