HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,703Opened886Unresolved5,285Resolved12,798Rejected21,734
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

SELECT.bet Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 31 Oct 2020
Black points: 930
Disputed amount: €4,000
Safety Index 1.2 Very low
Our verdict No reaction policy

24M Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 30 Oct 2020
Black points: 606
Disputed amount: £5,200
Safety Index 1.8 Very low
Our verdict No reaction policy

Four Crowns Casino - Player’s winnings from bonus play have been reduced to x10 of her last deposit.

Unresolved Submitted: 29 Oct 2020
Black points: 37
Disputed amount: £700
Safety Index 0.2 Very low
Our verdict No reaction policy

House Of Pokies Casino - Player’s criticizing verification process.

Unresolved Submitted: 28 Oct 2020
Black points: 81
Disputed amount: A$4,000
Safety Index 2.9 Very low
Our verdict Insufficient evidence from casino

SELECT.bet Casino - Player’s requested withdrawal seems to be lost.

Unresolved Submitted: 28 Oct 2020
Black points: 1,994
Disputed amount: €8,500
Safety Index 1.2 Very low
Our verdict Delayed payment, likely paid

Jeetplay Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Oct 2020
Black points: 60
Disputed amount: 200,000 INR
Safety Index 4.8 Low
Our verdict No reaction

BetXLarge Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 26 Oct 2020
Black points: 394
Disputed amount: €1,250
Safety Index 4.6 Low
Our verdict No reaction policy

Fortune Clock Casino - Player’s struggling to obtain his refund.

Unresolved Submitted: 23 Oct 2020
Black points: 21
Disputed amount: €350
Safety Index 5.2 Below average
Our verdict No reaction

Tangiers Casino - Player’s account has been blocked.

Unresolved Submitted: 22 Oct 2020
Black points: 44
Disputed amount: €100
Safety Index 5.2 Below average
Our verdict Justified complaint

Casino Fantastik - Player’s winnings have been reduced to x10 of her last deposit.

Unresolved Submitted: 22 Oct 2020
Black points: 747
Disputed amount: €800
Safety Index 2.5 Very low
Show more complaints (+10)
Showing 5,031 - 5,040 of 5,285 complaints
1...503 504 505...529
Go to pageof 529 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.