HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44403Opened931Not solved5561Solved12532Rejected25379
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 2771
Disputed amount: €9,595.25

Play24Bet Casino - Player’s withdrawal has been delayed for six months.

Play24Bet Casino
Safety Index:Very low Submitted: 15 Jan 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 3819
Disputed amount: Ξ5.18

Galaxy.bet Casino - Player has been accused of fraud.

Galaxy.bet Casino
Safety Index:Low Submitted: 15 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: €63

CrownCas Casino - Player is experiencing problems with verifying his identity.

CrownCas Casino
Safety Index:Very low Submitted: 15 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 36
Disputed amount: $320

Vegas Rush Casino - Player’s experiencing difficulties with withdrawing his winnings.

Vegas Rush Casino
Safety Index:Low Submitted: 14 Jan 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 21
Disputed amount: £125

Rainbow Spins Casino - Player is complaining about financial problems.

Rainbow Spins Casino
Safety Index:High Submitted: 14 Jan 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 86
Disputed amount: £900

Rainbow Spins Casino - Player’s having difficulties withdrawing winnings.

Rainbow Spins Casino
Safety Index:High Submitted: 14 Jan 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 1247
Disputed amount: $1,247

ZevCasino - Player has been accused of having multiple accounts.

ZevCasino
Safety Index:Very low Submitted: 14 Jan 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 30
Disputed amount: $100

Vegas Days Casino - Player’s struggling to withdraw Free Chip winnings.

Vegas Days Casino
Safety Index:Very low Submitted: 14 Jan 2021
Unresolved Our verdict

Failed self-exclusion

Black points: 1569
Disputed amount: €4,300

22bet Casino - Player’s attempt to close their account has been overlooked.

22bet Casino
Safety Index:Above average Submitted: 12 Jan 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 129
Disputed amount: $3,000

Winbig21 Casino - Player’s withdrawal has been delayed.

Winbig21 Casino
Safety Index:Low Submitted: 12 Jan 2021
Show more complaints (+10)
Showing 4,951 - 4,960 of 5,561 complaints
1...495 496 497...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news