HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,999Opened747Unresolved5,591Resolved13,298Rejected22,363
Active filters: Casino:
Clear all filters
Sort
Our verdict Unreasonable excuse

Easy Casino - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 04 Jan 2023
Black points: 1,186
Disputed amount: 21,800 ₴
Safety Index 0.0 Very low
Our verdict No reaction policy

Lottomatica Casino - Player's struggling to withdraw his winnings.

Unresolved Submitted: 03 Jan 2023
Black points: 44
Disputed amount: €800
Safety Index 9.5 Very high
Our verdict No reaction policy

Unibet Casino IT - The player's unable to play any game.

Unresolved Submitted: 03 Jan 2023
Black points: 27
Disputed amount: €400
Safety Index 8.7 High
Our verdict No reaction

Elite24Bet Casino - The player's withdrawal is delayed.

Unresolved Submitted: 03 Jan 2023
Black points: 217
Disputed amount: €600
Safety Index 5.4 Below average
Our verdict No reaction policy

BitDice Casino - The player's withdrawal is delayed.

Unresolved Submitted: 03 Jan 2023
Black points: 40
Disputed amount: €50
Safety Index 2.9 Very low
Our verdict Unreasonable excuse

Easy Casino - Player claims that payment has been delayed.

Unresolved Submitted: 02 Jan 2023
Black points: 2,268
Disputed amount: 41,679 ₴
Safety Index 0.0 Very low
Our verdict Unreasonable excuse

Easy Casino - Player’s account was blocked.

Unresolved Submitted: 02 Jan 2023
Black points: 1,360
Disputed amount: 25,000 ₴
Safety Index 0.0 Very low
Our verdict No reaction

Genesis Casino ES - Player’s winnings can't be withdrawn.

Unresolved Submitted: 02 Jan 2023
Black points: 4,844
Disputed amount: €50,000
Safety Index 6.6 Above average
Our verdict No reaction policy

Bets Amigo Casino - Player's attempts to close his account have been overlooked.

Unresolved Submitted: 01 Jan 2023
Black points: 81
Disputed amount: €700
Safety Index 4.4 Low
Our verdict Justified complaint

Easy Casino - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 31 Dec 2022
Black points: 544
Disputed amount: 20,000 ₴
Safety Index 0.0 Very low
Show more complaints (+10)
Showing 4,141 - 4,150 of 5,591 complaints
1...414 415 416...560
Go to pageof 560 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.