HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42325Opened797Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 50
Disputed amount: A$100

Slot Powers Casino - Player’s experiencing difficulties withdrawing his winnings.

Slot Powers Casino
Safety Index:Very low Submitted: 07 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 154
Disputed amount: €600

Cherry Fiesta Casino - Player’s withdrawal has been delayed.

Cherry Fiesta Casino
Safety Index:Very low Submitted: 07 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 116
Disputed amount: €400

WG Casino - Player’s struggling to complete account verification.

WG Casino
Safety Index:Very low Submitted: 07 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 102
Disputed amount: €900

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 07 Nov 2021
Unresolved Our verdict

No reaction policy, good regulator

Black points: 32
Disputed amount: $550

Casino Tropez - Player’s struggling to withdraw their winnings.

Casino Tropez
Safety Index:Above average Submitted: 06 Nov 2021
Unresolved Our verdict

Against fair gambling

Black points: 924
Disputed amount: €1,000

Dingo Casino - Player’s winnings have been reduced to x10 of the last deposit.

Dingo Casino
Safety Index:Very low Submitted: 06 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 84
Disputed amount: £300

Harry's Casino - Player’s withdrawal has been delayed for over a month.

Harry's Casino
Safety Index:Very low Submitted: 06 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 41
Disputed amount: €250

CasinoWin.bet - Player’s winnings have been reduced.

CasinoWin.bet
Safety Index:Very low Submitted: 05 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 143
Disputed amount: €2,000

Ocean Breeze Casino - Player’s withdrawal has been delayed.

Ocean Breeze Casino
Safety Index:Very low Submitted: 05 Nov 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 184
Disputed amount: £1,000

The Sun Vegas Casino - Player’s account has been blocked.

The Sun Vegas Casino
Safety Index:High Submitted: 05 Nov 2021
Show more complaints (+10)
Showing 4,151 - 4,160 of 5,370 complaints
1...415 416 417...537
Go to pageof 537 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more