HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44274Opened931Not solved5545Solved12499Rejected25299
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 41
Disputed amount: €350

BetBit Casino - Player’s withdrawal has been delayed.

BetBit Casino
Safety Index:Low Submitted: 17 Jan 2022
Unresolved Our verdict

Delayed payment, status unknown

Black points: 100
Disputed amount: €617

Explosino Casino - Player’s withdrawal has been delayed.

Explosino Casino
Safety Index:Very low Submitted: 17 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 87
Disputed amount: €1,000

24CasinoBet - Player’s withdrawal has been delayed.

24CasinoBet
Safety Index:Very low Submitted: 16 Jan 2022
Unresolved Our verdict

Justified complaint

Black points: 3925
Disputed amount: €8,590

BetOriginal Casino - Player has been accused of playing a restricted game.

BetOriginal Casino
Safety Index:Low Submitted: 16 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 343
Disputed amount: €1,902

CasinoWin.bet - Player’s withdrawal has been delayed.

CasinoWin.bet
Safety Index:Very low Submitted: 16 Jan 2022
Unresolved Our verdict

No reaction policy, good regulator

Black points: 11
Disputed amount: €110

Winny Casino - Player’s struggling to withdraw his winnings.

Winny Casino
Safety Index:Above average Submitted: 15 Jan 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 82
Disputed amount: $105

Grand Eagle Casino - Player’s struggling to complete account verification.

Grand Eagle Casino
Safety Index:Below average Submitted: 15 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 323
Disputed amount: £2,000

4 Crowns Casino - Player’s withdrawal has been delayed.

4 Crowns Casino
Safety Index:Very low Submitted: 15 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 268
Disputed amount: €5,000

Ocean Breeze Casino - Player’s withdrawal has been delayed.

Ocean Breeze Casino
Safety Index:Very low Submitted: 14 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 356
Disputed amount: €2,000

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 14 Jan 2022
Show more complaints (+10)
Showing 4,131 - 4,140 of 5,545 complaints
1...413 414 415...555
Go to pageof 555 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news